Customer reviews from geappliances.com
GE - 3.6 Cu. Ft. 24-Cycle High-Efficiency Washer - White
Average customer rating
2.1 out of 5
2.1
(77 Reviews)
Open Ratings Snapshot
Rating breakdown 77 reviews
5 Stars
14
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
52
26%of customers recommend this product. 
(
19 out of 73
)
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Customer Reviews for GE - 3.6 Cu. Ft. 24-Cycle High-Efficiency Washer - White
Customer Rating
1 out of 5
1
Waste of money
on April 9, 2015
Posted by: David7600
from Jupiter FL
Used for 6 months and moved it to the garage and bought a real washing machine
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Clothes come out dry!!!!!
on June 1, 2015
Posted by: Washweary
from Peoria, AZ, United States
I absolutely hate this machine. It's noisy, doesn't clean my clothes, any load size part of the clothes come out dry! Ridiculous! Why should we have to add water to a washing machine? GE needs to rectify this problem. There has to be some type of sensor change that can be made. Give us a modified sensor we can install ourselves! Yesterday I put a small fleece blanket and one small dog toy in it and the toy was still dirty!!
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Quality
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
This machine should have been scrapped.
on June 16, 2015
Posted by: Jerbro
Wonder why no one tested this machines washing quality before it was released to the general public. Lo-water feature should be an option, not the only way this machine will wash. A deep water wash cycle should have been the standard washing cycle.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
poor quality
on April 16, 2019
Posted by: Perry Jr
from tx
very poor craftsmanship, poor material for drum hub. have to replace complete drum assembly for $545:00. Do not use.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy SHARONatGEGE_AppliancesApril 17, 2019
Hello Perry Jr - We appreciate you taking the time to write a review on your washer. We’re sorry for your experience. If you will email your details to eResponse@geappliances.com, we'll be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
I wish there were a 0 Star review
on January 30, 2020
Posted by: ej914
from Atlanta, GA
When I purchase a new washing machine this afternoon you can bet it will not be a GE one. This machine went from kind of bad to awful. It constantly becomes unbalanced during wash cycles which creates some sort of dirt situation in the bottom of the drum and makes the loads dirtier than before. Sometimes it ruins white items. It is extremely loud when spinning (and not unbalanced). And now items do not even smell clean when they are finished. I'm surprised there isn't consumer fraud litigation involving this washing machine.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Worst machine for cleaning
on February 5, 2021
Posted by: Gwen52
from Dayton ohio
Dirt redeposits on clothes, because of super low water levels. I attached a hose to my washer tub to add water!!!!!!!!GE was great at one time. I don't save water because I have to load very small loads.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Sharon@GEAGE_AppliancesFebruary 8, 2021
Hi Gwen52 - Thanks for taking time to share your feedback. It is important to us and is greatly appreciated. Here is some information explaining why newer washers are using less water:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38008

We'll be sure and pass along your comments to our laundry design team. Thanks for making GE Appliances a part of your home! - Sharon@GEA

Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
I don't even want a newer washer
on November 18, 2025
Posted by: Kwwasher
[This review was collected as part of a promotion.] I've had this washer for over 15 years, just started making some noises lately but still going strong. Countless loads of laundry for a family of 4 with kids and dogs. I don't want to buy a new washer knowing how long this one has lasted . They don't make them like this any more.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
GE low water washer
on April 7, 2012
Posted by: rabbit
from Big Spring, TX 79720, USA
This machine does not get my clothes clean. I will never buy another GE washer. Wish I had read the reviews before wasting my money. This machine will be replaced when money allows.
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
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