Customer reviews from snowjoe.com
Sun Joe - 24V 12" Multi-Angle Head Cordless Dual Line String Trimmer Kit, 24V-ST14 - Black
Average customer rating
3.6
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
18
4 Stars
4
3 Stars
2
2 Stars
5
1 Star
7
Customer Reviews for Sun Joe - 24V 12" Multi-Angle Head Cordless Dual Line String Trimmer Kit, 24V-ST14 - Black
Customer Rating
4
Lightweight, Gets the job done
on March 14, 2023
Posted by: ArchitectGuy
from Austin, Texas
[This review was collected as part of a promotion.] This is a great little tool for anyone who does not have a super large yard, but needs to do some trimming and upkeep every now and then. The tool is nice a light (which some might say makes it feel plastic and cheap), but it is a blessing compared to other electric trimmers I've used. Some of the large 80V ones might even be heavier than their gas counterparts. This trimmer does just fine on grass and weeds, and can make a decent edge on your pathways and sidewalks. The battery doesnt last all that long, but can give a small yard (townhome or apartment maybe) a quick trim no problem. Assembly was fairly easy, and while the parts are mostly plastic, it feels solid enough to use. One gripe I do have is the head doesnt seem to tip far enough. It states it can go all the way to 45 degrees but it seems to max out an 30 at the most. I also think this trimmer would benefit from a double string spool instead of single one - it seems to take a longer time to cut than I am used to, and I would guess that is why. I would also love to see a vibrant orange or green string like other trimmers as the charcoal grey one is completely invisible during use, which makes it a little hard to see where you are cutting.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Great purchase
on March 8, 2023
Posted by: Kjanet
from Jacksonville fl
[This review was collected as part of a promotion.] I am a new homeowner and have been slowly purchasing yard equipment to maintain my own lawn. I have a few other products from this brand so when it was time to break down and get a weed eater I knew I wanted to stick with this brand. The quality is super! I’m a petite person and this is very easy to maneuver but still feels very sturdy. The battery life is great and does not take too long to charge. Pleased that it can be used as an edger too. Super value!!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Powerful and lightweight!
on March 8, 2023
Posted by: Carmen33
from Santa Clarita,CA
[This review was collected as part of a promotion.] My husband and I we love the Sun Joe Cordless String Trimmer Kit. This is a powerful tool that trims grass and edges quickly and easily. The trimmer runs on a lithium-ion battery that can be charged in under two hours! I love that the trimmer is battery operated, I do not want to have to deal with gas. The battery charge lasts a long time, long enough to get our whole backyard trimmed. The trimmer is also lightweight with under 13 pounds which makes it easy to maneuver and ensures that your arm is not getting too tired either. The telescopic pole allows for a far reach which helps with getting into hard to reach corners behind bushes. If you are looking for a powerful trimmer that also edges then this might be your new best friend!
Written by a customer while visiting snowjoe.com
Customer Rating
1
No refill String
on March 1, 2023
Posted by: Elpoki
from Davenport, Fl.
I'm shopping for my first Cordless Mower and Trimmer and after reading reviews of trimmer with plastic blade wearing out quickly, I decided to view a string trimmer, only to find out Sun Joe doesn't stock any replacement strings :( Back to my search for a trimmer.
Written by a customer while visiting snowjoe.com
Customer Rating
5
10/10
on February 28, 2023
Posted by: Katerina
from Austin, Texas
[This review was collected as part of a promotion.] As a new homeowner, I was dreading having to figure out how to use a gas powered weed eater. This battery operated thing is amazing. Literally all I have to do is make sure it's charged (which hello, what do we not charge these days? cars, watches, phones, vacuums), have string, and go to town on the edges. No cranking/no gas/no oil/no ew. LOVE.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Finally a do-it-all trimmer kit
on February 27, 2023
Posted by: RoyEMunsin
from Austin, TX
[This review was collected as part of a promotion.] I love my cordless string trimmer setup from Sun Joe! Everything from opening the packaging to setup and looking into other modes/uses is a breeze. My absolute favorite part of this trimmer is the line guide I can use to make sure my edging is always straight. I dealt with wonky lines for the last couple of years with a handful of other trimmers but I think I found the remedy with the guide on the Sun Joe!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Lightweight & Robust!
on February 25, 2023
Posted by: DerekB
from Texas
[This review was collected as part of a promotion.] This Sun Joe Cordless String Trimmer is much longer than expected and that’s before extending the telescopic pole, it also has an adjustable handle so it can be used comfortably by a tall person. It is lightweight, even with the battery connected. The battery charges in around 2 hrs and includes a charge level indicator, it does not need to run flat before recharging either. The trimmer can be used to trim grass that is hard to get to with the lawn mower or it can be used to edge pathways and borders, it is easy to switch between trimming and edging, just the press of a button. An edger guide and flower guard is included to prevent any accidental damage to plants and shrubs. I found it easy to trim my borders and pathway with this trimmer with the added bonus of not having to worry about the cord.
Written by a customer while visiting snowjoe.com
Customer Rating
1
String not available
on June 24, 2022
Posted by: Mud Marine
from Virginia
Really nice trimmer….works great,however,it may as well be a piece of junk because you can’t get replacement string or spools. If it wasn’t for the string being unavailable,I’d give it a five!
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 13, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com