Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
Average customer rating
4.3 out of 5
4.3
(1,054 Reviews)
Open Ratings Snapshot
Rating breakdown 1,054 reviews
5 Stars
729
4 Stars
144
3 Stars
64
2 Stars
42
1 Star
75
86%of customers recommend this product. 
(
702 out of 821
)
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Customer Reviews for Shark - Refurbished Excellent - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
Customer Rating
5 out of 5
5
Has such great features I really like the ease of
on October 19, 2022
Posted by: Vacuum mamma
from Oregon
Gender:Female
Verified Purchase:Yes
I bought this vacuum after reading and watching lots of reviews. This wasn't the one I was about to buy so glad I took it up a notch and bought the best one! I love this vacuum! So easy to use and has such great features!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4 out of 5
4
Total house cleaner
on October 19, 2022
Posted by: Dotty
from New York
Gender:Female
Verified Purchase:Yes
I was not happy with how long it took for my delivery. I had to call the company twice, but when I received my new vacuum I was blown away with its performance. I was not only able to clean but clean within a very small amount of time. The switching of the accessories was flawless. The suction is strong. I was able to go places I never had went before. I plan to purchase another vacuum because there is going to be a fight for this one. I love my stratos. My mother who is a high critic of vacuum cleaners says thought I polished my floor. I told her it was the vacuum. Wonderful. Customer service was very good with my complaints. They listen to me and understood my woes. I am impressed with the situation all except the long term wait for delivery
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Great vacuum
on October 18, 2022
Posted by: Bart
from Leland nc
Gender:Male
Verified Purchase:Yes
This is my 3rd time purchasing a shark vacuum. The first one is still running and does great. We moved into a home with hardwoods and decided to upgrade to a new model.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Perfect
on October 17, 2022
Posted by: Kat916
from Redding, Ca
Gender:Female
Verified Purchase:Yes
Is all it’s said on infomercial… love it. I vacuumed with a previous model of Shark about 4 yrs old … That one still worked great, but this one had the No hair tangle free brush… I re vacuumed the same 5x7 carpet and sucked up about 1/4 of the new vacuums volumn in the dirt canister… Very Impressed
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2 out of 5
2
Don’t like it
on October 17, 2022
Posted by: Mere
from Maine
Verified Purchase:Yes
Purchased a few months back. I hate the design. I’m left handed so when I lift off the base, the hose twists up. Doesn’t have the separate hard floor attachment like the older models have, which are more nimble with a lower profile, so going under cabinets and in between tight spaces like the toilet and the wall are impossible. To accommodate I now have to use the crevice tool with the brush attachment on the long wand, which causes the vacuum to topple over every. single. time. I’m really disappointed I spent so much money on this vacuum.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Works great
on October 16, 2022
Posted by: RDF528
Verified Purchase:Yes
This vacuum met all my expectations. For a house with many pets it works great. I was embarrassed by the amount this vacuum picked up. I didn't realize my old vacuum was leaving so much behind. Well worth the money.
Written by a customer while visiting sharkninja.com
Customer Rating
4 out of 5
4
New Shark Stratos vs my old Shark Apex
on October 16, 2022
Posted by: John
from Willoughby, Ohio
Gender:Male
Verified Purchase:Yes
Been using my new Stratos for about 1 month not overly impressed with the performance versus my previous Apex AX912 model. Stratos seems more bulkier but I do believe the suction performance is improved. Also the overall sturdiness of the Stratos seems lacking the quality of my Apex (which I still have and use at times).
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Love it!
on October 16, 2022
Posted by: Mber
from MN
Gender:Female
Verified Purchase:Yes
This is my second Shark vacuum and I love it! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
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