Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
Average customer rating
4.3
(1,054 Reviews)
Rating breakdown 1,054 reviews
5 Stars
729
4 Stars
144
3 Stars
64
2 Stars
42
1 Star
75
86%of customers recommend this product.
(
702 out of
821)
Customer Reviews for Shark - Refurbished Excellent - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
Customer Rating
5
Good quality and high performance.
on December 6, 2024
Posted by: Gabybomps
from Warwick - RI
Gender:Female
The best vaccum clean ever ! Thanks shark to be so good with your clients . I will recommend for my friends for sure!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great vacuum
on December 3, 2024
Posted by: Md0615
from Az
Gender:Male
Been using this for 3 weeks. So far it’s done a great job! Love the suction and the lift away canister is a big plus!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Stratos Was good....
on November 29, 2024
Posted by: vacuum fanatic
from Wisconsin
Gender:Female
I bought this 2 years ago. The front light goes on and off intermittently. Now, the roller brush doesn't spin independently, with any consistency. Disappointed as I can't find my purchase record to contact company with.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, December 17, 2024
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that the brushroll isn't spinning correctly on your Stratos. To assist you with this, please check out our self-help page, https://support.sharkclean.com/hc/en-us/articles/10180135095324-AZ3000-Series-Shark-Stratos-DuoClean-Powered-Lift-Away-Upright-Vacuum-Troubleshooting-Guide. Once there select the "The brushroll not spinning" option.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're sorry to hear that the brushroll isn't spinning correctly on your Stratos. To assist you with this, please check out our self-help page, https://support.sharkclean.com/hc/en-us/articles/10180135095324-AZ3000-Series-Shark-Stratos-DuoClean-Powered-Lift-Away-Upright-Vacuum-Troubleshooting-Guide. Once there select the "The brushroll not spinning" option.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent machine
on November 28, 2024
Posted by: Guycg
from New Hartford, NY
Gender:Male
Excellent vacuum. Nicest bit is pet hair does not seem to clog mechanisms
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great sweaper
on November 26, 2024
Posted by: Bob27
from Florida
Gender:Male
I bought this shark about 2 weeks ago to replace our 13 year old shark, this shark is a lot better then the old one,our cat sheds a lot and the new sweeper has no problem picking up her hair plus it is more powerful.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
on November 20, 2024
Posted by: Reggir
We love this vacuum cleaner. The features are great and the sale price was awesome. Great suction and the scent disk is another plus.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best efficient vaccume so far.
on November 19, 2024
Posted by: Teah
Gender:Female
Love the three cleaning levels. Much more efficient then my prior shark vaccums.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very powerful
on November 17, 2024
Posted by: Beth
I have a longhair German Shepherd and he sheds every day. This vacuum is AMAZING! It seems a little heavy at first but when I turn it on, it practically takes off on its own! It’s very powerful which I needed. I highly recommend this one if you have shedding dogs.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com