Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
Average customer rating
4.3
(1,052 Reviews)
Rating breakdown 1,052 reviews
5 Stars
728
4 Stars
144
3 Stars
64
2 Stars
42
1 Star
74
86%of customers recommend this product.
(
702 out of
821)
Customer Reviews for Shark - Refurbished Excellent - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
Customer Rating
5
Top of the line!
on July 1, 2022
Posted by: Alyx
from NJ
Gender:Female
[This review was collected as part of a promotion.] I bought this vacuum a few weeks ago. I am shocked. I have a very hairy Aussie who sheds like crazy. You would not even know that there was a dog in this home. It is insane how great this picks up. EVEN ON HARDWOOD! I will never go back to any other vacuum. This one is seriously top of the line.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
A good upgrade!
on June 26, 2022
Posted by: ald915
Gender:Female
I have a Shark Navigator, gifted to me by my mother as a house warming gift. I've loved it for years but I was getting tired of giving my vacuum a "haircut" because of the bristles and I started to notice it wasnt sucking up all the fine granules from my carpet powder, leaving a gritty feeling.
I was comparing other Shark models and decided on the Stratos. Here's my thoughts -
Pros:
-Powerful suction
-3 settings - hard floor, carpet/low pile, and thick carpet/area rug
-Easy press power button on handle
-Brighter LED light
-The power control and setting controls are on the handle, making transition between floor types and ending your cleaning session
-Odor neutralizer is a cool feature, like a little febreze pack
-Very good at picking up pet hair without kicking it back around or out (we have a cat and a dog)
-Has powerfins and velvet roll, so it doesnt beat up hardwood floors and really does clear hair wrap (no more haircuts!)
-The dust bin is much easier and less dirty; push down to release and back up to close the bin. No more grabbing the bottom of the bin over the trash to dump out
-Gets right up to the baseboards
-Wand and handle do not scratch my floors when moving it along perimeter of rugs or tight spaces
-Powerful suction
-3 settings - hard floor, carpet/low pile, and thick carpet/area rug
-Easy press power button on handle
-Brighter LED light
-The power control and setting controls are on the handle, making transition between floor types and ending your cleaning session
-Odor neutralizer is a cool feature, like a little febreze pack
-Very good at picking up pet hair without kicking it back around or out (we have a cat and a dog)
-Has powerfins and velvet roll, so it doesnt beat up hardwood floors and really does clear hair wrap (no more haircuts!)
-The dust bin is much easier and less dirty; push down to release and back up to close the bin. No more grabbing the bottom of the bin over the trash to dump out
-Gets right up to the baseboards
-Wand and handle do not scratch my floors when moving it along perimeter of rugs or tight spaces
Cons
-A bit heavier than my previous Shark vacuum
-Has a high pitched whine when running
-LED light turns off when upright to use wand or handle (I liked this feature on my Navigator because I could get under dressers with the wand and still have it illuminated to see fine particles or dust)
-Vacuum head is a bit clunky, doesnt get under small areas such as under dishwasher lip or bottom of counters; luckily the wand is about to do so
-A bit heavier than my previous Shark vacuum
-Has a high pitched whine when running
-LED light turns off when upright to use wand or handle (I liked this feature on my Navigator because I could get under dressers with the wand and still have it illuminated to see fine particles or dust)
-Vacuum head is a bit clunky, doesnt get under small areas such as under dishwasher lip or bottom of counters; luckily the wand is about to do so
Overall, this is a very good vaccum and has powerful suction. As a pet owner, it is perfect and is a big upgrade from my older Shark model. The odor neutralizer is a cool feature but not enough to make the switch if you already have one with the anti-hair wrap roller and/or power fins. But if you want something that is powerful, doesnt beat up your floors and can pick up even the smallest bits of dust dirt or pet hair, definitely make the upgrade to Stratos!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Suped Up Sucking Power
on June 22, 2022
Posted by: KTBug
from Mount Vernon, OH
Gender:Female
I bought this vacuum to replace an unnamed European brand that is under warranty but somehow without available replacement parts. It is easy to maneuver, sucks dust and hair I didn’t know was there, and not heavy. I am very happy with my purchase .
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
It does everything!!!!
on June 19, 2022
Posted by: MelissaP
from Anaheim, CA
Gender:Female
This is the best vacuum ever! The odor locking technology is fabulous. My favorite feature is the fact that hair does not get wrapped around the roller. I couldn't ask for a better vacuum.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com