Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
Average customer rating
4.3
(1,052 Reviews)
Rating breakdown 1,052 reviews
5 Stars
728
4 Stars
144
3 Stars
64
2 Stars
42
1 Star
74
86%of customers recommend this product.
(
702 out of
821)
Customer Reviews for Shark - Refurbished Excellent - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
Customer Rating
5
Best Vacuum Ever!
on July 2, 2022
Posted by: Deb4
from Mass
Gender:Female
[This review was collected as part of a promotion.] We have 2 cats that she’d like crazy. This is the only vacuum that we have found that picks up cat hair the first time without going over and over it. I also love that you can change the setting from carpet to hardwood on the handle rather than bending down to change to change the setting. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
I would have rated this 5 stars but….
on July 2, 2022
Posted by: Mbandor57
from New Haven, IN
Gender:Male
[This review was collected as part of a promotion.] The bottom of it broke after first use. As expensive as this brand vacuum is you would expect a much better quality. Now as for the rest of it it’s a higher powered vacuum so that’s nice. Providing how their customer service skills are that as well would determine a lot. But since mine had a default within one use I didn’t rate it 5 stars. However without that defect this would have 5 stars!! I love that it turns with you which is a feature most vacuums don’t offer!
I would recommend this to a friend!
Response from sharkninja.comBy Beth Aveyard, Customer Service, July 5, 2022
Thank you for your review and I'm sorry to hear about your experience with your new Shark, I will be sure to pass your comments on to the relevant teams here. Please could you get in contact with us using the following link and our customer service team will be happy to get this resolved.
https://support.sharkclean.com/hc/en-us/articles/4403101981714-Contact-Us
Kind regards,
Shark Clean
https://support.sharkclean.com/hc/en-us/articles/4403101981714-Contact-Us
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Way to go SHARK!
on July 2, 2022
Posted by: Coffee Qween
from CA
Gender:Female
[This review was collected as part of a promotion.] Again Shark has come through with yet another great vacuum. This is my second one. It has a powerful suction and cleans my hall carpet fantastic. It has a bunch of attachments. I haven't use them all yet. I like the HEPA filter and how quickly I can empty out the dust cannister.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great vacuum cleaner
on July 2, 2022
Posted by: kooltt
[This review was collected as part of a promotion.] This Shark Stratos vacuum cleaner does what it’s supposed to do. Get the dirt up and get the floor clean. It also leaves my floor smelling nice with the included odor neutralizer dial. Just screw the dial on top of the vacuum cleaner and vacuum away. This machine was so easy to put together, it was done in a matter of minutes. This vacuum is also able to grip and capture hair without it wrapping around your brush roller. The hair is sucked into the dust cup which means I don’t have to bend down to get the hair out of my roller. Yay! It’s also anti-allergen with a complete seal. You get the upholstery tool, the crevice tool and the power brush. The vacuum also has a 5 year limited warranty.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing!
on July 2, 2022
Posted by: Jwoods27
from Madison Heights, MI
Gender:Female
[This review was collected as part of a promotion.] This vacuum picks up EVERYTHING! It’s amazing, I love the scent filter also. The suction is great and the different settings are perfect for area rugs, carpet, and hard floors. This vacuums performance is outstanding. I don’t think our floors have ever been this clean. We have a short hair dog that sheds a ton and two super shedder long haired cats and they don’t stand a chance against this vacuum. It’s not super heavy and the removable wand and attachments are so helpful for getting into tight spots and hard to reach areas. The sofa attachment has done wonders for my couch. It even gets all of the dogs tiny hairs that get stuck in the fabric and have been impossible to get out in the past. I love shark products and this is no exception!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Vacuum Ever!!!
on July 2, 2022
Posted by: Jbmorel
from Sandwich, IL
Gender:Female
[This review was collected as part of a promotion.] Are you allowed to be in love with a vacuum? Because I am! This Shark Stratos is amazing! It went together very easily. I have 2 dogs and 2 cats and it picked up so much more hair than the vacuum I had just used the day before. The wand is longer than any I've seen allowing me to reach in more places, as is the cord. My favorite thing is the rubber on the end of the wand. It allows more control where the want goes. My house literally smelled cleaner just from all the dander it picked up that my other vacuums haven't. I truly could go on and on, but even better, buy one for yourself. You won't be sorry!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
The best
on July 2, 2022
Posted by: Megan483
from Dayton,OH
Gender:Female
[This review was collected as part of a promotion.] When I say this is the best vacuum I really mean it! I have a short hair dog that sheds all day and this helps keep my home clean. It’s surprisingly lightweight and easy to clean. The motor attachment is amazing! I use it on my furniture and it looks brand new!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
We absolutely love this vacuum
on July 2, 2022
Posted by: Aaron S.
from Elkhart, IN
Gender:Male
[This review was collected as part of a promotion.] This vacuum has exceeded our expectations. We used our old vacuum right before using this one for the first time. We filled up the bin before we were done with the first floor. It’s amazing what this picks up that the old one left behind. Some of the feature are a little gimmicky, like the odor neutralizer. But in the end the vacuum performs flawlessly and is easy to maneuver.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com