Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
Average customer rating
4.3
(1,052 Reviews)
Rating breakdown 1,052 reviews
5 Stars
728
4 Stars
144
3 Stars
64
2 Stars
42
1 Star
74
86%of customers recommend this product.
(
702 out of
821)
Customer Reviews for Shark - Refurbished Excellent - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
Customer Rating
5
Awesome vacuum
on July 14, 2022
Posted by: AlainaP
[This review was collected as part of a promotion.] This vacuum is solid and has plenty to offer. It’s got some weight to it, but not too terrible for the job it does. It vacuums smoothly and easily. The suction can be adjusted based on the type of floor being cleaned. It vacuums the carpet in my house well and also reaches under the bases of the couches(which my previous vacuum couldn’t do). The odor cartridge is a nice touch and the extra vacuum wand tools are handy. Emptying the canister and cleaning/changing the filters is a breeze. The wand tool is heavy duty and does a great job getting corners and edges. Overall, I’m very pleased with this vacuum. My previous vacuum was due for an upgrade and this one didn’t disappoint.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Vicky
from Monroe, La.
Gender:Female
Verified Purchase:Yes
I’m trying to send mine back. It’s too heavy. I have a bad shoulder, dominant one.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Beth Aveyard, Customer Service, July 15, 2022
Hi Vicky,
Thank you for taking the time to leave us your review and feedback.
I'm sorry to hear that this Shark vacuum wasn't for you, please know that your comments regarding the weight of the unit will be relayed to the relevant teams here. I trust that our customer service have organized this return successfully and I hope you consider Shark for a future purchase.
If you ever need any further assistance or advice from out customer service team, please don't hesitate to reach out.
Kind regards,
Shark Clean
Thank you for taking the time to leave us your review and feedback.
I'm sorry to hear that this Shark vacuum wasn't for you, please know that your comments regarding the weight of the unit will be relayed to the relevant teams here. I trust that our customer service have organized this return successfully and I hope you consider Shark for a future purchase.
If you ever need any further assistance or advice from out customer service team, please don't hesitate to reach out.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Posted by: MSH53
from Prescott, Arizona
Gender:Female
Verified Purchase:Yes
I’ve had this vacuum for about a month. The amount of suction it has is incredible. It picks up so much dirt and dust (I was kind of sickened at the amount of dirt in the canister after the first use)!
The dirt canister is very easy to release and you don’t get a cloud of dust in the air when emptying it. It releases easily from the bottom. Works well on my low pile carpet, area rugs and hard surface floors.
My only complaint is that this vacuum is very heavy. The maneuverability is poor, especially if you are going from a stick vacuum, and it doesn’t get under furniture very well. Because of the weight, I had a hard time using the dust attachment on ceiling fans.
Overall, I recommend this vacuum if you are looking to remove all of the dust and dirt in your home.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Greats suction!!!!
on July 13, 2022
Posted by: Fly1
from Layton UT
Gender:Male
[This review was collected as part of a promotion.] Received this vacuum a month ago and it is fantastic. Has the best suction of any vacuum I have ever owned. The fins are perfect to pick up larger items on hardwood and the roller polishes our hardwood.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product
on July 13, 2022
Posted by: Bernie77
from Dekalb, IL
Gender:Male
[This review was collected as part of a promotion.] Shark US stratos upright vacuum is so nice!! You will need to assemble a few pieces but they pop on easily and it's easy to do. It's an allergen sealed system which is great!! Especially if you have allergies. It comes with odor neutralizer technology. It's a little disc you put in and has a very light scent that just smells clean!! Working the vacuum is easy and it's easy to push and use. It has awesome suction power. The canister can come off so it makes vacuuming stairs super easy. Love this vacuum so much and will continue to use for a long time!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Works Fantastic!
on July 13, 2022
Posted by: Caligirl64
from S. California
Gender:Female
[This review was collected as part of a promotion.] I am loving the Shark Stratos Upright Vacuum. The vacuum was easy to assemble, and I like how at the top of the box, there is a quick start guide to tell you what's inside of the box, and how to assemble the vacuum. A nice feature is that it has a lift off pod that has an attached hose and tool to make it easier to clean hard to reach places, and even stairs. The pod itself holds a lot of debris, and does not need to be emptied as often. The vacuum also has a very long cord, now I don't have to change outlets and vacuum three areas at once. The power button is on the top of the vacuum, and the vacuum is easy to pivot around, making it again, easier to get into the hard to reach places. It also has a new technology that neutralizes odors inside of the vacuum to keep your home smelling fresh. Another nice feature is the two brushrolls that can be used on all floors, and the brushrolls are self cleaning. This vacuum is amazing at picking up dirt, and especially pet hair. I have four indoor cats, and am amazed at just how much pet hair this vacuum picks up! I thought my carpet was fairly clean until I used this vacuum for the first time, and again, I was amazed at just how much dirt and hair my old vacuumed missed compared to the Shark Stratos. The suction power is fantastic and I couldn't ask for a better vacuum. The only downfall, if there is one, would be that the vacuum is not light weight, it is a little heavier that my old vacuum, so a little muscle was needed, which did not bother me after seeing the fantastic results.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Shark Stratosphere AZ3002
on July 13, 2022
Posted by: Sheila S
from St Augustine, Fl
Gender:Female
Just got mine last week and it is great. It actually got up cat hair my hover can’t get up. There was no hair wrapped around the first brush as I also have and Shih Tuz and my hair is long. Haven’t used all attachments yet, but it will make jobs easier when I do. I just love it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Positive
from Dandridge TN
Gender:Female
Verified Purchase:Yes
This is my newest of my shark vacuums. It was missing the bag for the attachments. Tried to get in touch with customer support but system godmother me to that screen.
I am enjoyed vacuum!
I am enjoyed vacuum!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com