Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
Average customer rating
4.3
(1,052 Reviews)
Rating breakdown 1,052 reviews
5 Stars
728
4 Stars
144
3 Stars
64
2 Stars
42
1 Star
74
86%of customers recommend this product.
(
702 out of
821)
Customer Reviews for Shark - Refurbished Excellent - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
Customer Rating
4
Great vacuum cleaner
on July 18, 2022
Posted by: BOBMERCU
from Dracut, Mass
Gender:Male
[This review was collected as part of a promotion.] The vacuum cleaner was easy to use and had very strong suction. I appreciate the fact that the controls were on the handle and could be accessed with one finger. The air freshener was a nice feature. It was light enough to use on the stairs. The pet power brush also worked well especially on dog hair. I do wish there was a place on the vacuum to hold/store it along with the other tools. Overall this was one of my favorite vacuums. I would highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Picks up cat hair
on July 18, 2022
Posted by: Shortee409
from New Jersey
Gender:Female
[This review was collected as part of a promotion.] We have a bunch of Shark vacuum products and this is another good one to add to our collection. We have two very fluffy cats, so there is always clumps of cat hair that magically appear out of no where. Plus, I have long hair. So we have the perfect conditions to put this to the test. This vacuum did a great job at cleaning our carpets. Initially, I vacuumed our carpeted basement with my old vacuum and then used this one to see how much more it would pick up... and it picked up quite a bit more!! (see photo for how much extra it picked up) I was shocked. It cleaned our bedrooms really well, too. The one thing it had a hard time doing was picking up any cat hair that was smooshed into the carpet (like in the hallway where people walk a lot). My favorite thing about this vacuum is the pet brush roll attachment. It cleaned the carpet on both of my staircases so easily and so fast! Normally it takes me forever to get the stairs clean, and then I end up blowing out or breaking the attachment. This one, however, held up so well to all the fur on the stairs. I will say that it feels a bit heavier to push compared to my two other Shark vacumms. However, a small trade-off for a larger capacity dust canister. I also was able to get under my couches with this vacuum, something my older one is a tad too high to do. As with all Shark vacuums, they have a phenomenal turn radius. The canisters are easy to clean, and the vacuums last for years. My one gripe is that I wish the hose was better/different. When you take the canister off of the floor attachment, (like to clean stairs) if you stretch the hose to reach farther, the canister falls over. So, while the hose can stretch very far, unless someone/something else is hold the canister, it doesn't really do much good.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Sue59
from Florida
Gender:Female
Verified Purchase:Yes
I bought this 3 weeks ago and just love it. Easy to change from one floor to the next without marking any of the bare floors! Great suction and cleaning power, the best yet!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful!
on July 17, 2022
Posted by: kls62
from Ohio Valley
Gender:Female
[This review was collected as part of a promotion.] The Shark Stratos is hands down the best, most powerful vacuum I've ever owned! It has super-strong suction which is a definite plus since I have two cats who generate a lot of loose fur on the carpet and furniture.
The first time using it I was amazed at what came out of the carpet that I had just vacuumed with my old sweeper!
It's a bit heavier than my last vacuum, but handles with ease. I love the ease of emptying the dust cup. No clunky, dirty bag to change. The odor neutralizing filter is a great asset and I am thrilled that hair doesn't wrap around the brush roller- one of my biggest problems with my old vac. You definitely won't go wrong purchasing this great Shark vacuum!
The first time using it I was amazed at what came out of the carpet that I had just vacuumed with my old sweeper!
It's a bit heavier than my last vacuum, but handles with ease. I love the ease of emptying the dust cup. No clunky, dirty bag to change. The odor neutralizing filter is a great asset and I am thrilled that hair doesn't wrap around the brush roller- one of my biggest problems with my old vac. You definitely won't go wrong purchasing this great Shark vacuum!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Hecalder
from Wichita kansas
Gender:Male
Verified Purchase:Yes
I purchased the Stratos about 3 weeks ago used just 1 week ago and compared it against my Kirby and my dyson animal 2! Well now the Stratos is my favorite, the no tangle feature is awesome and the lift away and the tools are easy to use. Love my new vacuum compared to the other 2 vacs that I have. I am putting my other 2 on my garage sale finally. This replaces the others totally and does a better job on hard floors and also easier for under my furniture and carpeted stairs! I have two cats one a persian and I also have a English bulldog and they all shed. Plus my mom and wife both have long hair so no more tangled brushes to clean!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: I wanna clean it LLC
from Pennsylvania
Verified Purchase:Yes
I’ve had my stratos for a month now.. I absolutely love this vacuum! It does everything I need for my cleaning business. There’s literally like nothing left behind the attachments are freaking awesome! And the odor technology this vac has works wonders in pet homes! I’d give a million stars for this vac if I could!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
My Shark Vacuum
on July 14, 2022
Posted by: Cabong60
from Washington
Gender:Female
[This review was collected as part of a promotion.] I really like this Shark Straps Upright Vacuum AZ3002. It has a lot of Suction and the cup size is large enough. What really makes me happy is the filter and special odor cartridge for controlling smells. Lots of Tools and a long cord. It is quite heavy and I have to take breaks. I was surprised to see how much dirt it picked up! Definitely recommend you buy it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Merrie
from Maryland
Gender:Female
Verified Purchase:Yes
I bought the vacuum and it is just like my last shark . The fresher keeps falling out when I move it from space to space even when it is lock in. Don’t smell the fresher that will nether.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Beth Aveyard, Customer Service, July 20, 2022
Hi Merrie,
Thank you for taking the time to leave us your feedback and review.
I'm sorry to hear that you're experiencing some difficulties with your Shark Stratos, please could you use the following link to get in contact with our customer service team who will be happy to take a look into this.
https://support.sharkclean.com/hc/en-us/articles/4403101981714-Contact-Us
Kind regards,
Shark Clean
Thank you for taking the time to leave us your feedback and review.
I'm sorry to hear that you're experiencing some difficulties with your Shark Stratos, please could you use the following link to get in contact with our customer service team who will be happy to take a look into this.
https://support.sharkclean.com/hc/en-us/articles/4403101981714-Contact-Us
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com