Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,987 Reviews)
Rating breakdown 5,987 reviews
5 Stars
4,317
4 Stars
703
3 Stars
230
2 Stars
207
1 Star
530
77%of customers recommend this product.
(
2,614 out of
3,376)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Small, but great Espresso!
on September 29, 2022
Posted by: KyleH
from Kansas City, KS
[This review was collected as part of a promotion.] This machine is so small but delivers such a win for my household. The compact, sleek design looks amazing left out on my countertops. We have limited counter space and want to be able to make espressos and regular coffee and this does a superb job of both. I love that the machine doesn't have to be programmed for each cup, whether we are making a carafe of coffee for our family to share, or just a single espresso to help me get through an afternoon. I don't have to switch any modes and the machine just knows what to do. The coffees and espressos are both the same quality as if I was to go get take out coffee, but much more affordable. We have friends with larger Nespresso machines and this is the same quality as the more expensive lines, just more compact. The only downside is I still have to use a separate milk frother, but the coffee is so smooth and delicious that I can't imagine owning anything else.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Does not have a built-in milk frother
Written by a customer while visiting Nespresso USA
Customer Rating
5
The next great coffee
on September 30, 2022
Posted by: Lolo81
from Ramer al
[This review was collected as part of a promotion.] I am so loving this machine I have learned a whole new level of layered coffee. I feel like I am my own coffee expert even if it is trial and error. The nespresso next heats the water quick to make a hot cup every time
.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Do not buy this machine
on October 1, 2022
Posted by: La s
Do no buy this machine. Incredibly glitchy and high maintenance.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, October 3, 2022
Thank you for your review. We are dismayed that the Vertuo Next machine has not met your expectations at this time. We invite you to contact our Machine Experts at 800-562-1465. We are available 24 hours a day, 7 days a week. Additional assistance can be found on Nespresso.com/help regarding any technical issues you may be experiencing.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Don’t buy this
on October 1, 2022
Posted by: La s
Extremely frustrating and finicky - don’t buy this
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Huge Upgrade
on October 2, 2022
Posted by: jazzyjohn
from Miami, FL
[This review was collected as part of a promotion.] First off, this is an upgrade from my previous machine. The machine is better in a multitude of ways over previous versions. First off, the sleek styling on the side feels more luxurious, feels more sturdy and less like cheap plastic that will fall off. The paneling is very nice in short all around the unit.
Secondly, the new pods are delicious. I know it's not real crema, but it makes even more crema and it tastes delicious like real crema. It's amazing. I don't know how the do this magic but it's brilliant.
The unit preheats and dispenses quickly and more evenly. It's pretty loud still but seems the same.
This is my new daily caffeine driver, very happy with this machine. It's improved in many ways over previous generations and it fits in such a small footprint in any kitchen it's a no brainer to get it, even if you are a coffee snob like me, it's a great addition for a quick crema hit.
Pros: Convenient, Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works wonders
on October 4, 2022
Posted by: rrr75252
from Dallas Tx
[This review was collected as part of a promotion.] I am just in love with this vertuo next. I love how good everything taste it was delicious. It was effortless to put everything together and cleaning the machine was super fast, everything about this machine is absolutely wonderful. The design is well made, and I can tell that its of great quality. I recommend this awesome machine, it has exceeded my expectations. I was supper excited with everything that came with it. I am overjoyed and definitely recommend this product.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing cup of coffee
on October 4, 2022
Posted by: MyThreeSons
from Wes
[This review was collected as part of a promotion.] Wow, I wasn't sure what to expect of this Vertuo coffee machine, but I am absolutely blown away at the cup of coffee this brews. I cannot even compare it to my traditional or other single serve unit I own. I would not hesitate to pick one of these up for an amazing cup!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Finally found my dream machine
on October 14, 2022
Posted by: Moe80
from Albany, New York
[This review was collected as part of a promotion.] I thought I loved coffee before but this machine takes it to the next level! This is truly the best coffee maker I have ever owned. When I first got it I thought it would be hard to figure out how to use. I have never been more wrong. I now feel like I’m a coffee making expert! Every single cup comes out the perfect temperature! No matter what size you select to make, it comes out strong, rich and frothy every single time.
You can have a coffee one minute and an espresso shot the next! Everyone needs a Nespresso maker in their home.
You can have a coffee one minute and an espresso shot the next! Everyone needs a Nespresso maker in their home.
Pros: Convenient, Easy to Use, Has Delicious Crema, Does not take up too much room on my countertop
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA