Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,917 Reviews)
Rating breakdown 5,917 reviews
5 Stars
4,263
4 Stars
694
3 Stars
228
2 Stars
204
1 Star
528
77%of customers recommend this product.
(
2,602 out of
3,358)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Morning brew! Gotta have it
on April 7, 2026
Posted by: MagdalenaM
[This review was collected as part of a promotion.] I love how aesthetically pleasing to the eye this machine looks!! I like how it doesn’t take alot of space and very quiet while brewing! The coffee tastes amazing with a rich taste savings me time and money!
Written by a customer while visiting influenster.com
Customer Rating
3
Portable and space saving
on April 7, 2026
Posted by: JennieS
[This review was collected as part of a promotion.] In terms of portability and space saving, this coffee machine is perfect. It is not for a coffee maker beginner tho. Although it just simply has one button, it is not so user friendly and mechanisms are a bit complicated. If you like the nespresso ecosystem and consistently purchase nespresso pods, this will be good for you.
Response from influenster.comBy Nespresso USA, Customer Service, April 8, 2026
Hi Jennie. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting influenster.com
Customer Rating
5
So thankful 🥹
on April 7, 2026
Posted by: KimignonT
[This review was collected as part of a promotion.] I absolutely love this machine!! The sleek design sits great on my counter. Love the foam that is on top of every brewed pod as if I am at my own coffee shop. The instructions that are in the box are definitely trash, but with YouTube University set up was quick and easy. I wish the coffee was hotter than it is, but nothing my microwave can’t fix. The pods are on the pricey side, but I treat myself once a month with 6 sleeves and get freebies in the process!!
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing coffee bevs at home
on April 7, 2026
Posted by: SarahR
[This review was collected as part of a promotion.] I really love the Nespresso Vertuo Next! It is so easy to create gourmet coffee beverages at home in no time. I tried espresso pods and coffee pods with great success. Super easy to clean and set up too. I love how the machine reads the pods for you so there is no choosing the wrong setting. It heats up quickly too.
Written by a customer while visiting influenster.com
Customer Rating
4
Great entry-level Nespresso machine
on April 7, 2026
Posted by: KaitlinN
[This review was collected as part of a promotion.] This is my second Nespresso Vertuo machine, and it does not disappoint. The quality of the cup of coffee it brews is excellent. I love the convenience of the pods, and the size of the machine is perfect for smaller spaces like an office, dorm, or apartment. Emptying the spent pods is a breeze and I like that you can recycle them for free with the bag from their site. My only gripe (which is very minor) is that it’s harder to open and close the mechanism than with my Nespresso Vertuo Pro machine — which is automatic. Also the cup rest feels a bit wobbly, but not dangerously so. Overall I’d give it 4.5 stars, but only because I know how great their other machine is and I’m spoiled! I would still highly recommend this coffee maker.
Written by a customer while visiting influenster.com
Customer Rating
5
Compact and amazing!
on April 7, 2026
Posted by: EmilyG
[This review was collected as part of a promotion.] I am in love with this machine! It is so lightweight and compact so doesn’t take up a lot of space on my coffee bar. I’ve been enjoying a latte every day since I got it. It brews quickly and makes a great espresso. I love that it connects to the app so you can make some customization and it can let you know if the water is low. Even after just refilling the water tank it doesn’t take long to heat up and brew a new cup. I highly recommend this machine!
Written by a customer while visiting influenster.com
Customer Rating
4
Smart coffee pot for smart people
on April 7, 2026
Posted by: DanielleD
[This review was collected as part of a promotion.] Ive never experienced a "smart" coffee machine, but the ability to control it from your smart phone is actually really cool. My two biggest complaints are that there is no way to control the brewing size so if you want to do any add ins, go in with a slightly larger than typical mug, and that it doesn't brew super hot. It not being super hot is great for quick on the go needs but I can see it cooling quickly during a long commute. The machine brews quickly and is quiet so it wont wake the entire household!
Written by a customer while visiting influenster.com
Customer Rating
5
Elevate Your Coffee Experience with the Nespresso
on April 8, 2026
Posted by: KieuP
[This review was collected as part of a promotion.] The Nespresso Vertuo Next White has completely stransformed my at- home coffee experience, combining a sleek modern design with fast brewing and exceptional flavor quality. Its compact and elegant look fits perfectly in any kitchen space, while its user-friendly design makes both operation and cleaning effortless, thanks to the automatic capsule ejection system and easily removable components.
When it comes to brewing, the centrifusion technology ensures every cup is perfectly balanced, delivering rich, aromatic coffee topped with a smooth, luxurious crema. The wide variety of capsules offer plenty of options to suit different tastes and moods , while the water tank is convenient and easy to refill for daily use.
With its one touch operation, quick heat up time, and consistent performance, this machine not only saves time but also guarantees high quality coffee every time. Overall, it’s a worthwhile investment for anyone looking to enjoy baristas style coffee at home in a simple and stylish way.
When it comes to brewing, the centrifusion technology ensures every cup is perfectly balanced, delivering rich, aromatic coffee topped with a smooth, luxurious crema. The wide variety of capsules offer plenty of options to suit different tastes and moods , while the water tank is convenient and easy to refill for daily use.
With its one touch operation, quick heat up time, and consistent performance, this machine not only saves time but also guarantees high quality coffee every time. Overall, it’s a worthwhile investment for anyone looking to enjoy baristas style coffee at home in a simple and stylish way.
Written by a customer while visiting influenster.com