Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,917 Reviews)
Rating breakdown 5,917 reviews
5 Stars
4,263
4 Stars
694
3 Stars
228
2 Stars
204
1 Star
528
77%of customers recommend this product.
(
2,602 out of
3,358)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
I love my Nespresso!!
on April 7, 2026
Posted by: LissetO
[This review was collected as part of a promotion.] I didn’t have any shot glasses but I wanted to show the smoothness of the shot. I have made iced lattes, and hot coffee and both are quality taste. I no longer take daily runs to my local cafe. The cleaning is easy, just wipe off any small drops but I haven’t had to do that. The machine makes a subtle noise but what machine doesn’t make noise? The size is good for any counter, it’s a little on the long side but it’s slim enough to fit any counter space. I’m enjoying my new machine and so far it feels like it’ll last a whole. 100 worth the money, Buy it!
Written by a customer while visiting influenster.com
Customer Rating
3
It looks nice and has a lot of pros and cons
on April 7, 2026
Posted by: YokairaM
[This review was collected as part of a promotion.] This machine looks really nice. You can use the app to customize the amount of water you want for each specific coffee pod. I really liked that it has a capsule container where the used coffee pods go when you open the machine. It has a removable water tank that is easy to take off and put back in. I also like how you can make as much as 18oz of coffee. It is also easy to clean. On the other hand, i don't like that you have limited options when it comes to the brands of coffee and that they are generally more expensive. The coffee doesn't get as hot as other machines i have tried. It is also very loud. It creates a foam with every cup that I personally didn't like but my partner did so that is more a preference thing. It also has only one button that you have to do different click patters for different functions that I can never remember (lol). You also need to put quite a little bit of pressure to be able to close it so if you are someone with mobility issues this might be hard to do.
Response from influenster.comBy Nespresso USA, Customer Service, April 8, 2026
Hi Yokaira. We'll share this feedback with our team. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting influenster.com
Customer Rating
5
A beautifully sleek designed machine with speed an
on April 7, 2026
Posted by: ChelseaB
[This review was collected as part of a promotion.] This Beautiful machine is the perfect addition to your kitchen!!! It's performance is phenomenal and would make someone believe you are a barista!! It is super compact and easy to use. Super easy to clean and maintain. It's heating element is fantastic!! It heats up so fast and is ready to brew in seconds! I love love love my influenster find! ❤️
Written by a customer while visiting influenster.com
Customer Rating
5
Obsessed!
on April 7, 2026
Posted by: MikaylaP
[This review was collected as part of a promotion.] I’m obsessed with this!!! It is the perfect size, works incredibly well, and was so easy to setup/use. Brews the perfect cup of coffee or espresso and makes grabbing and going in the morning so easy. This has become a daily use and I’m still in love!
Written by a customer while visiting influenster.com
Customer Rating
5
Great tasting beans freshness sealed in
on April 7, 2026
Posted by: AbdelrahmanA
[This review was collected as part of a promotion.] Easy to use but makes an amazing cup of coffee that you wouldn’t believe. I’m used to other brands that are cheaper but that’s all how their coffee taste. This nespresso makes a quality cafe cup for less than the cafe.
Written by a customer while visiting influenster.com
Customer Rating
4
Worth looking into.
on April 7, 2026
Posted by: JaymeR
[This review was collected as part of a promotion.] Okay, this has been one of my favorite coffee makers thus far. There was a small learning curve, like trying to remember to prep the machine before making the first cup. And there was one very irritating aspect, the small opening to remove the coffee capsules. But overall this machine has made some very tasty cups of coffee. The heat of the coffee is very good, hot not scalding. The water reservoir decently sized. So far I have really enjoyed this machine and have recommended it to several people.
Written by a customer while visiting influenster.com
Customer Rating
5
Tastes Amazing and Fun to Use!
on April 7, 2026
Posted by: AprilS
[This review was collected as part of a promotion.] I have been wanting a new espresso machine for a while now and had been hearing more about the Nespresso machines recently so I was excited to try the new Vertuo Next! This machine is so much easier to use than my old espresso machine. Not dealing with messy grounds has been one of the best benefits of this machine. Not only that, but I was surprised to learn that upon opening the machine after use, it automatically pops the used pod into its own little interior garbage bin to empty later! This was such a genius idea and I'm loving it! After about 10 espressos I simply pull out the drawer, dump it in the garbage, and slide it back in. They really thought of everything with this machine. This Nespresso makes the normal espresso machine noise when in use but it's not nearly as loud as my old one, which I'm very thankful for. I'm simply amazed at how quickly it makes my drinks and how good it tastes. I've tried several pods so far and I love them all! It's fun to play around with different recipes using different Nespresso pods. You can't go wrong with the Nespresso Vertuo Next if you're an espresso lover. This is so much easier than using my old machine and I'm never going back!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy espresso
on April 7, 2026
Posted by: JessicaH
[This review was collected as part of a promotion.] I am pregnant so can’t drink too much caffeine, but this is my third pregnancy now so trust me when I say I need the espresso shot every now and then lol. I put it with foamy milk and make an iced latte. I love it.
Written by a customer while visiting influenster.com