Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,917 Reviews)
Rating breakdown 5,917 reviews
5 Stars
4,263
4 Stars
694
3 Stars
228
2 Stars
204
1 Star
528
77%of customers recommend this product.
(
2,602 out of
3,358)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
3
Beautiful machine but not for decaf drinkers
on April 6, 2026
Posted by: CharleaF
[This review was collected as part of a promotion.] This nespresso machine is absolutely beautiful, I love the sleek esthetic that this color pattern gives. The machine is not as quiet as I would like, it's pretty noisy. For me, the issue is that there aren't many decaf options. For the ones that are available, there aren't any sold in store. I have been drinking decaf for over 2 years so it is a little frustrating that I have to order the pods for this. I know I can refill them but sometimes I would like to enjoy the convenience. This machine also, brews the beverages quicker than my other coffee pot I had prior to this one. All in all it's a good machine but with there not being many decaf options, I can't utilize it how I want.
Response from influenster.comBy Nespresso USA, Customer Service, April 8, 2026
Hi Charlea. We're sorry to hear your disappointment in our decaf options. We'll share this feedback with our team. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting influenster.com
Customer Rating
5
I love this machine
on April 6, 2026
Posted by: MarcelliR
[This review was collected as part of a promotion.] I love this machine! I have another one Vertuo that I got 10 years ago and it is still working perfectly! It works very easily that a kid could make some coffee. It’s not too noisy. I will enjoy my new machine very much. I really love to go to Nespresso store to check for new flavors.
Written by a customer while visiting influenster.com
Customer Rating
4
Overall, a stylish and convenient choice for every
on April 6, 2026
Posted by: Ulziisaikhan88806480B
[This review was collected as part of a promotion.] The nespresso vertuo next in white stands out with its sleek, modern design that fits easily into any kitchen. It’s simple to use, heats up easily, and delivers rich, crema topped coffee with a variety of pod sizes. While the coffee quality is excellent, the machine can be a bit noisy and relies on vertuo capsules only.
Written by a customer while visiting influenster.com
Customer Rating
5
Mess free stylish coffee machine
on April 6, 2026
Posted by: DIVYAA
[This review was collected as part of a promotion.] Look is definitely stylish and sleek on the counter. Doesn’t take up much space. Good color combination. Easy to use, quick and convenient. All you have to do fill water, place pods close and start. No mess like other traditional paper cups all the remainings collect at one place.
Perfect for busy morning time quick espresso coffee, but doesn’t make milk based drinks. If you are an only black coffee lover and ready to invest in a pods, then I’d definitely recommend this machine.
I like to add one more point that packaging of the box is very good due to side ways open pattern. thank you #nespresso #influenster
Perfect for busy morning time quick espresso coffee, but doesn’t make milk based drinks. If you are an only black coffee lover and ready to invest in a pods, then I’d definitely recommend this machine.
I like to add one more point that packaging of the box is very good due to side ways open pattern. thank you #nespresso #influenster
Written by a customer while visiting influenster.com
Customer Rating
4
Whatever you want
on April 7, 2026
Posted by: AmandaM
[This review was collected as part of a promotion.] I love being able to have the exact coffe I want. Expresso,cold brew or just a regular coffe, it is ready in a few minutes. It doesnt take up much space and fits easily on your counter top. It did take me a few times to learn exactly how to operate it.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect everyday coffee machine
on April 7, 2026
Posted by: KimmieT
[This review was collected as part of a promotion.] As a coffee lover, I’m honestly in love with this machine. We use it every single day to make coffee before heading to work, and it has become part of our daily routine. The setup was simple and quick, and the machine is very easy to use. The performance is great—it brews fast and the coffee comes out rich, smooth, and consistent with a nice crema on top. I also like the variety of pod options and cup sizes, so I can switch things up depending on my mood. The size is compact and fits perfectly on the counter without taking up too much space. The water tank is good for daily use, though we refill it often since we use it every day. One of the best parts is how much money we save by making coffee at home instead of buying from coffee shops. It’s definitely worth it for any coffee lover who wants convenience and quality at home.
Written by a customer while visiting influenster.com
Customer Rating
5
Brews fast!
on April 7, 2026
Posted by: MashaincaD
[This review was collected as part of a promotion.] This is a cute little machine. This was my first Nespresso machine and I’ll be honest at first. It was a little tricky trying to get it to go. I love the water tank. It’s easy to fill. You just lift it out. It’s a little holder fill it with water and put it right in back in that was easy for me. It was a little difficult getting the machine started and getting the sizing together the smell when it bruise it’s just beautiful. It smells great it’s eye-opening. I’m sure my neighbors can smell it cause my window was open performance it bruises fast I did like that. It came out pretty fast seamlessly I love that is compatible it’s you know can fit in small spaces so I was able to slide it on a little area in my kitchen overall very pleased. I love the color is easy to wipe down and I look forward to making more drink drinks.
Written by a customer while visiting influenster.com
Customer Rating
5
Great for iced coffee!
on April 7, 2026
Posted by: MissyO
[This review was collected as part of a promotion.] I was not sure what to expect from this product, but I am pleasantly surprised. I don’t personally like it for hot coffee, however, it is perfect for an iced coffee. It is very easy to operate and also very easy to maintain. I look forward to creating various recipes with my Nespresso. If you are an iced coffee drinker then this is recommended for you.
Written by a customer while visiting influenster.com