Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,917 Reviews)
Rating breakdown 5,917 reviews
5 Stars
4,263
4 Stars
694
3 Stars
228
2 Stars
204
1 Star
528
77%of customers recommend this product.
(
2,602 out of
3,358)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
My holy grail item!
on April 5, 2026
Posted by: SabinaR
[This review was collected as part of a promotion.] Absolutely love my Nespresso! It’s so easy to use. The machine does all the work for me. I love the assortment of pods you can get. Great no matter what your drink preference is. I personally love lattes so I love the single shot pods! Machine it self is nice and sleek and fits in the smallest of spaces. Looks super chic. Easy to clean. Works fast and is quiet. Love the different colors it comes in. There’s something for everyone.
Written by a customer while visiting influenster.com
Customer Rating
5
Better Than Keureg
on April 6, 2026
Posted by: AshleyM
[This review was collected as part of a promotion.] Amazing machine!!! I have been using this Nespresso instead of my Keureg since I received it. So easy to operate, beautiful sleek design, and the Nespresso pods are not as toxic as K-cups because they are aluminum instead of plastic. Plus, the Nespresso coffee/espresso tastes so much better than any other type of 1-cup coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on April 6, 2026
Posted by: JessicaW
[This review was collected as part of a promotion.] The Nespresso Next is perfect for making great quality coffee and espresso at home! It was so easy to set up and get started within minutes. I love that it is lightweight and slim so that it easily fits on my counters. The only negative is that I wish they provided more instructions for how to make each cup size etc without having to scan a code and watch videos. Otherwise, it is great!
Written by a customer while visiting influenster.com
Customer Rating
5
Best brand for espresso
on April 6, 2026
Posted by: CRYSTALR
[This review was collected as part of a promotion.] I've been watching this brand for a long time. I finally get to try it. The machine was awkward to try but the espresso is strong and I do mean strong. It is easy to use though. Cleaning it may be a pain. If you love espresso that would be one to get for your house. It sure does keep you alert but I beg... DO NOT drink this espresso and take any alert medications because you WILL NOT SLEEP. This is a very petite machine that's nice and sleek. This machine reminds me of the Keurig One minis. Perfection in a small body.
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful and great tasting coffee! Easy to use!
on April 6, 2026
Posted by: AlexV
[This review was collected as part of a promotion.] The color, the functionality and the taste of the coffee is so good! It creates a foam and the taste is smooth! The look of this machine is nice to keep on the countertop. It’s convenient you just put your pod in and push a button.
Written by a customer while visiting influenster.com
Customer Rating
5
Incredible appliance
on April 6, 2026
Posted by: ErickaB
[This review was collected as part of a promotion.] I’m so grateful to have gotten this from Influenster. I’ve been loving coffee so much, and this make an incredible espresso. This is a must have appliance!
Written by a customer while visiting influenster.com
Customer Rating
5
In love
on April 6, 2026
Posted by: CarlaT
[This review was collected as part of a promotion.] It makes a wide variety of coffees I like that it has water reservoir so you don’t have to refill it every time you want to make a coffee the only downside is that o feel limited to using only nespresso capsules
Written by a customer while visiting influenster.com
Customer Rating
3
Great concept but wish it was smaller
on April 6, 2026
Posted by: SabrinaB
[This review was collected as part of a promotion.] Well, I appreciated the creamy rich coffee and espresso flavors. I found myself at a real big learning curve as I’m used to coffee only pods with that being said compared to what I’m used to the Nespresso is rather loud if that’s something that you don’t mind I find that it’s a great investment while I’ve been testing it these past few weeks unfortunately the size of the one I was testing does not work well with my old farmhouse cabinets I wish it was a little bit smaller so I could use it to its best potential.
Response from influenster.comBy Nespresso USA, Customer Service, April 8, 2026
Hi Sabrina. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting influenster.com