Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,981 Reviews)
Rating breakdown 5,981 reviews
5 Stars
4,313
4 Stars
702
3 Stars
230
2 Stars
207
1 Star
529
77%of customers recommend this product.
(
2,613 out of
3,374)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
2
Not as good as I’d hoped for
on April 1, 2026
Posted by: JB20
[This review was collected as part of a promotion.] The performance is so-so. It is a bit loud and vibrated my counter when it’s dispersing. It’s made of cheap plastic mostly. I was wanting to like this but the pods contains some toxic ingredients and it passes through the inside coating them the aluminum. I did not like the flavor of the coffee. The size is nice as it’s slim but the longest length is a bit excessive as it’s narrow and long. It does have many cup sizes that you can adjust. I would not recommend this product. I appreciate being able to try it.
Response from influenster.comBy Nespresso USA, Customer Service, April 5, 2026
Thank you for your review. We are sorry to learn our Vertuo Next didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have, and see what can be done to make your Nespresso experience better.
Written by a customer while visiting influenster.com
Customer Rating
5
🔥
on April 2, 2026
Posted by: SantiagoP
[This review was collected as part of a promotion.] This is the best coffee machine hands down. this machine works wonders and always leaves the coffee tasting great, it’s an easy clean up due to the coffee pods getting retrieved after each use. it’s also a non plasticy feeling that definitely deserves to be mention. if your serious about coffee and taste this is the best run for you money.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing
on April 2, 2026
Posted by: NikkiH
[This review was collected as part of a promotion.] The Nespresso allows you to be a barista in your own home. I absolutely love this machine! It takes 30 seconds to warm up and then it brews perfect, frothy espresso or coffee every time. The quality is seriously next level but saves you a lot of money in the longe run. I love how simple it is with only one button but there are tricks too! You can double press to make a coffee pod brew shorter so it’s more like a double espresso, which is really cool. And the pods can be mailed back to Nespresso to be recycled. It’s also super cool how when you open the machine, the used pod empties itself into a separate storage so you never have to touch a hot pod. The app also helps you maintain the machine and reorder coffee, which is so convenient. The only thing I would say is that the instruction manual is very confusing to understand and you’ll probably have to watch videos online to know how to use the machine. Otherwise I love everything about this and highly recommend!
Written by a customer while visiting influenster.com
Customer Rating
5
Small but Mighty!
on April 2, 2026
Posted by: AshleyG
[This review was collected as part of a promotion.] I am so in love with this little but mighty brewer. It's small enough for dorms and tiny spaces, even RVs! It's pretty much ready to go right out of the box, just plug-in, add water to the tank, pop in your pods, and brew. I use it every morning to brew the perfect cup of hot or iced coffee, depending on my mood. It comes out perfectly each time. I can even fit my decent sized mug I take on the go underneath, which I was worried about. The variety of pods is perfect. There's a flavor for every season. I have yet to experience an inconsistent dispense after 3 months of continuous use. Very easy to clean and maintain as well. I highly recommend this brewer!
Written by a customer while visiting influenster.com
Customer Rating
5
It’s a great machine
on April 2, 2026
Posted by: MerylS
[This review was collected as part of a promotion.] I was so impressed at finally receiving this I found its high quality and makes a delicious cup of coffee. I was highly satisfied with it’s performance as well
Written by a customer while visiting influenster.com
Customer Rating
5
Effortless brewing
on April 3, 2026
Posted by: BeiL
[This review was collected as part of a promotion.] I love this product! The Nespresso Vertuo Next is a compact, easy to use coffee machine that brews everything from espresso to large mugs with just one button. It's auto barcode system ensures consistent coffee with a smooth flavor, and used pods automatically drop into a built in bin for easy clean up. While it lacks a built in milk frother and pods can be pricey, it's ideal for anyone who wants convenient, quality coffee at home. I highly recommend this.
Written by a customer while visiting influenster.com
Customer Rating
5
Best part of waking up
on April 3, 2026
Posted by: KimberlyB
[This review was collected as part of a promotion.] This is so beautiful. It fits perfectly on my countertop and barely takes up any room. I’ve been looking for a smaller sized espresso machine, and this is fantastic. It’s not too heavy, but very durable. It’s easy to maintain an easy to clean. It does not get hot and it’s super easy to use. I was so impressed at how smooth and silky. The espresso was. I don’t know how I’ll ever go back. Best cup of coffee I’ve had in years. I love the book that gives you tips.
Written by a customer while visiting influenster.com
Customer Rating
5
A reliable, low-maintenance machine that delivers
on April 3, 2026
Posted by: JesusS
[This review was collected as part of a promotion.] I’ve had the Vertuo Next for several months and it hasn’t missed a beat! Totally reliable with no leaks or malfunctions since I’ve received it. The water tank capacity is big enough enough to where I don’t have to refill it every other day, which is nice. Maintenance is surprisingly easy, with the app having descaling and rinsing modes. Most importantly, the coffee flavor is rich and well-rounded, with a great crema on every cup. Finally, temperature is spot-on, serving coffee hot enough to enjoy immediately without being scalding.
Written by a customer while visiting influenster.com