Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,917 Reviews)
Rating breakdown 5,917 reviews
5 Stars
4,263
4 Stars
694
3 Stars
228
2 Stars
204
1 Star
528
77%of customers recommend this product.
(
2,602 out of
3,358)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Amazing
on April 2, 2026
Posted by: NikkiH
[This review was collected as part of a promotion.] The Nespresso allows you to be a barista in your own home. I absolutely love this machine! It takes 30 seconds to warm up and then it brews perfect, frothy espresso or coffee every time. The quality is seriously next level but saves you a lot of money in the longe run. I love how simple it is with only one button but there are tricks too! You can double press to make a coffee pod brew shorter so it’s more like a double espresso, which is really cool. And the pods can be mailed back to Nespresso to be recycled. It’s also super cool how when you open the machine, the used pod empties itself into a separate storage so you never have to touch a hot pod. The app also helps you maintain the machine and reorder coffee, which is so convenient. The only thing I would say is that the instruction manual is very confusing to understand and you’ll probably have to watch videos online to know how to use the machine. Otherwise I love everything about this and highly recommend!
Written by a customer while visiting influenster.com
Customer Rating
5
Small but Mighty!
on April 2, 2026
Posted by: AshleyG
[This review was collected as part of a promotion.] I am so in love with this little but mighty brewer. It's small enough for dorms and tiny spaces, even RVs! It's pretty much ready to go right out of the box, just plug-in, add water to the tank, pop in your pods, and brew. I use it every morning to brew the perfect cup of hot or iced coffee, depending on my mood. It comes out perfectly each time. I can even fit my decent sized mug I take on the go underneath, which I was worried about. The variety of pods is perfect. There's a flavor for every season. I have yet to experience an inconsistent dispense after 3 months of continuous use. Very easy to clean and maintain as well. I highly recommend this brewer!
Written by a customer while visiting influenster.com
Customer Rating
5
It’s a great machine
on April 2, 2026
Posted by: MerylS
[This review was collected as part of a promotion.] I was so impressed at finally receiving this I found its high quality and makes a delicious cup of coffee. I was highly satisfied with it’s performance as well
Written by a customer while visiting influenster.com
Customer Rating
5
Effortless brewing
on April 3, 2026
Posted by: BeiL
[This review was collected as part of a promotion.] I love this product! The Nespresso Vertuo Next is a compact, easy to use coffee machine that brews everything from espresso to large mugs with just one button. It's auto barcode system ensures consistent coffee with a smooth flavor, and used pods automatically drop into a built in bin for easy clean up. While it lacks a built in milk frother and pods can be pricey, it's ideal for anyone who wants convenient, quality coffee at home. I highly recommend this.
Written by a customer while visiting influenster.com
Customer Rating
5
Best part of waking up
on April 3, 2026
Posted by: KimberlyB
[This review was collected as part of a promotion.] This is so beautiful. It fits perfectly on my countertop and barely takes up any room. I’ve been looking for a smaller sized espresso machine, and this is fantastic. It’s not too heavy, but very durable. It’s easy to maintain an easy to clean. It does not get hot and it’s super easy to use. I was so impressed at how smooth and silky. The espresso was. I don’t know how I’ll ever go back. Best cup of coffee I’ve had in years. I love the book that gives you tips.
Written by a customer while visiting influenster.com
Customer Rating
5
A reliable, low-maintenance machine that delivers
on April 3, 2026
Posted by: JesusS
[This review was collected as part of a promotion.] I’ve had the Vertuo Next for several months and it hasn’t missed a beat! Totally reliable with no leaks or malfunctions since I’ve received it. The water tank capacity is big enough enough to where I don’t have to refill it every other day, which is nice. Maintenance is surprisingly easy, with the app having descaling and rinsing modes. Most importantly, the coffee flavor is rich and well-rounded, with a great crema on every cup. Finally, temperature is spot-on, serving coffee hot enough to enjoy immediately without being scalding.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use
on April 3, 2026
Posted by: RitaG
[This review was collected as part of a promotion.] I received this product from influenster to review. I received it in Dark navy and it’s beautiful. The machine was easy to set up. It works really well and was easy to use. There are many different coffee and espresso flavors you can make.
Written by a customer while visiting influenster.com
Customer Rating
4
Learning curve, with potential
on April 4, 2026
Posted by: TillyA
[This review was collected as part of a promotion.] This Nespresso takes a learning curve. It’s cool that there are different coffee pods, but you constantly have to remember which size is which. I like the sleekness and color of it. It’s easy to clean, and pods empty on their own into canister. I can see there being a slight problem with how hard you have to push down to close and lock it. It’s not a heavy item, but not necessarily light. I noticed that you have to leave your cup a few seconds after as to avoid leaks. It powers on and heats up pretty quick, but as mentioned you either have to memorize the size of each pod to know the coffee amount or have a legend out up to remind you. I have an older Nespresso from years ago I purchased, and this one is a lot quieter, but much larger. Also stetting programmed brew is not as easy as explained. Maybe it would be a good idea to have Nespresso help configure and set up a different way.
Written by a customer while visiting influenster.com