Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,981 Reviews)
Rating breakdown 5,981 reviews
5 Stars
4,313
4 Stars
702
3 Stars
230
2 Stars
207
1 Star
529
77%of customers recommend this product.
(
2,613 out of
3,374)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Strong Coffee, Worth Learning
on March 30, 2026
Posted by: RedS
[This review was collected as part of a promotion.] As a first-time user, I'll admit it took me a bit of time to figure this machine out. I had to go through the manual and watch a couple of videos, but once I got it set up, it was pretty smooth from there. After a few weeks of using it, we've been really enjoying it. We like strong coffee, and this machine actually delivers. It can brew different types of pods (espresso, double espresso, or a full mug), which makes it really versatile. I also like that you can adjust the water through the app. Our old machine used to pour more than it should, but this one is more accurate. Even when I tried decaf, it brewed well without needing to adjust anything. Another plus is the size. It's compact enough to fit on our small countertop, and the design looks clean and modern. Overall, it took a bit to learn, but it's been worth it.
Written by a customer while visiting influenster.com
Customer Rating
5
A need!
on March 31, 2026
Posted by: AlyssaD
[This review was collected as part of a promotion.] A fantastic espresso machine! Small and cute. Works great with pods and the pods have a ton of cremaaa! Truly love and would recommend to everyone.
Written by a customer while visiting influenster.com
Customer Rating
5
Great for coffee and espresso lovers
on March 31, 2026
Posted by: KimberlyR
[This review was collected as part of a promotion.] I was overwhelmed with joy when I got the opportunity to try out the Vertuo Next. I have been wanting a Nespresso for the longest but have been holding off on purchasing one. I love the sleek and stylish design of the machine and also to add that it doesn’t take up much counter space. It fits nicely on my coffee bar, and it will definitely save me with going to the coffee shops. It has a good size water canister that stores fresh water. Its performance in my opinion is unmatched it makes a very smooth espresso. It seems to be very durable and I would definitely recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
Love love love
on March 31, 2026
Posted by: MiquelaS
[This review was collected as part of a promotion.] This is my second Nespresso. I got my first during Covid and it was the best purchase I could have made. The consistency is top notch. It’s perfect every time. The noise level is low. Easy to set up. It brews quickly. Great product!
Written by a customer while visiting influenster.com
Customer Rating
4
Amazing but...only 1 thing I can't figure out lol
on April 1, 2026
Posted by: MariaR
[This review was collected as part of a promotion.] Okay I was suprised when I got this product. It was really dusty and I had to give it a good swipe. Its a little heavy but I like that itsl has good durability. Once I had it installed it was easy to use BUT the only thing I was having trouble with was the limit time it had on pouring the coffee onto my small cup. I had to push the coffee button 4 times to get it to finish its task. I love this and I will be using it in the future I'm so excited to purchase the different coffee flavors for it! The only thing i have to figure out is how to make it pour enough coffee into the cup without me pressing that button so many time and I also lost the instructions lol 😆. Overall its a good machine and I love it!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use
on April 1, 2026
Posted by: TinaF
[This review was collected as part of a promotion.] I love that this coffee machine is very easy to use, just put in the capsule and press a button. The design is simple and slim so it doesn’t take up much space on the counter. You can make different types of coffee, from espresso to full size cups and it offers 6 brew sizes. It also has an adjustable cup tray so you can fit different cup sizes easily. The only downside for me is the temperature, coffee is not warm enough especially if you like hot coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
So easy to use!
on April 1, 2026
Posted by: BeckaH
[This review was collected as part of a promotion.] I was so excited to receive my espresso machine. I was a little jealous of all the people that Influenster blessed. Then I got mine!! Worth the wait. Its so easy to use..you literally have a cup of yummy espresso in like 3 mins tops. You just put your pod in and close the lid. Add your water in the container attached to the Nespresso. Then it starts to perk. So easy. I like to add some Cold foam to mine just to weaken the strong taste of the espresso. Not always...but sometimes. We have already been using this every single morning since we got it.
Written by a customer while visiting influenster.com
Customer Rating
4
It could be perfect
on April 1, 2026
Posted by: ZaaraB
[This review was collected as part of a promotion.] This Nespresso coffee machine brings a sleek, modern touch to my kitchen counter and does not take up much space. It heats up quickly, is simple to use, and I love that it’s smart enough to automatically brew based on the pod I insert. Almost every morning I get a cup of coffee that’s thick, velvety, and topped with a rich layer of foam. However, at times, the pod isn’t sealed properly, and the spinning mechanism fails to grip it, which leads to leaks and water pooling inside the capsule container. I also ran into a frustrating issue during descaling—the machine froze mid-process, and I had to perform a full factory reset just to get it working again. The app connectivity is another pain point. Pairing is inconsistent, and the connection drops often enough that I’ve stopped relying on it altogether. Overall, the machine delivers an excellent cup of coffee with impressive ease and style, but technical hiccups and app instability keep it from being a perfect coffee maker.
Written by a customer while visiting influenster.com