Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,917 Reviews)
Rating breakdown 5,917 reviews
5 Stars
4,263
4 Stars
694
3 Stars
228
2 Stars
204
1 Star
528
77%of customers recommend this product.
(
2,602 out of
3,358)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
Get ready for some truly great coffee!
on March 26, 2026
Posted by: LyleJ
[This review was collected as part of a promotion.] This machine is awesome. It makes perfect cups of coffee that are super delicious.
Its a centrifugal brewery. I didn't know those existed. Its a cool bit of science. The clean up is quick and easy, making it very low maintenance. The only issue is have, is the water tank needs to be bigger!
This is a great product l, i love what it does. This gets a 9/10, if the water tank were larger or the pods cheaper, this would easily be 10/10.
Written by a customer while visiting influenster.com
Customer Rating
5
Makes a fantastic cup of coffee or shot of espress
on March 26, 2026
Posted by: AndreaF
[This review was collected as part of a promotion.] I absolutely love the Nespresso Vertuo. I’ve always wanted a Nespresso, but they always seemed large and very expensive. The Vertuo takes up much less counter space. It was really easy to set up. I like how there is a moveable shelf so you can choose where to put your cup. It brews easily, it’s not too loud, and makes a fantastic cup of coffee or shot of espresso. I did notice that the coffee isn’t too hot, so you don’t have to wait forever to enjoy. It’s really easy to take care of, and I’m enjoying trying different Nespresso pods.
Written by a customer while visiting influenster.com
Customer Rating
3
Great Idea, Frustrating Setup!
on March 26, 2026
Posted by: ChadH
[This review was collected as part of a promotion.] I received the Nespresso Vertuo Next machine for free from Influenster, and I had high hopes going in. Unfortunately, it didn’t work out of the box, and I ended up spending an hour on the phone just to get it running. Even after that, it feels like there are too many steps involved just to brew a single cup of coffee.
When it does work, the coffee is good, but the overall experience feels more complicated than it should be. At this point, I’m not convinced it’s worth the hassle.
Response from influenster.comBy Nespresso USA, Customer Service, March 28, 2026
Thank you for your review. We are sorry to learn our Vertuo Next machine didn’t meet your expectations. Most of our machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. They may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting influenster.com
Customer Rating
5
Great machine if you like a strong cup of java
on March 26, 2026
Posted by: JenniferM
[This review was collected as part of a promotion.] The setup for this machine was very quick and easy. It was a little larger than I expected depth wise but I don't see that being an issue if you're putting it on your kitchen countertops. The pods definitely brew a much stronger cup of coffee than I'm used to. I would use it but it won't completely replace my other coffee machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Verryyy beginner friendly, love that!
on March 26, 2026
Posted by: ShanitaH
[This review was collected as part of a promotion.] First off, let’s just say the one button operation is to die for. I love it. The machine is so easy to use. Literally beginner friendly. I love the option to brew different cup sizes and the variety it offers with the pods is everything. They do seem to be pricey though, so I can see buying pods becoming another bill. It doesn’t come with a milk frother so you would have to purchase that separately. And it’s a cute machine even though it’s mostly plastic. I wish it was more luxe in style and feel, but overall I think it’s good purchase and addition to our coffee station.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing Machine
on March 26, 2026
Posted by: CicelyG
[This review was collected as part of a promotion.] I love this machine! This Nespresso maker makes a perfect cup of coffee! The instructions are included, but it is so EASY to operate! I love the difference flavors and the smoothness of the brew! It is also compact enough to fit on the counter without taking up a lot of space. Its very easy to clean also. I would 100% recommend this product to anyone and everyone!
Written by a customer while visiting influenster.com
Customer Rating
5
I loved that coffee machine
on March 26, 2026
Posted by: MarielaS
[This review was collected as part of a promotion.] I’ve been using the Nespresso Vertuo Next and I really like it. It’s easy to use, heats up quickly, and makes smooth, rich coffee with a nice crema. I also love the variety of pod options. The only downside is that the pods can be a bit expensive, but overall it’s a great machine for everyday coffee at home.
Written by a customer while visiting influenster.com
Customer Rating
5
Vertuo Love!
on March 26, 2026
Posted by: SoyoungC
[This review was collected as part of a promotion.] I love Nespresso from the beginning of its life. But the Vertuo Next is truly my love. It is most definitely effortlessly amazing coffee in second. The set up is breezy. Starting machine took 6 and half minutes. And then a beautiful and deliciously smooth coffee is ready in a minute. Truly amazing how the coffee can be this creamy and smooth without single drop of cream!! And the best part is, it is environmentally friendly. You can recycle the pods and get to pick up new coffee from the store near by or set up auto delivery. I highly recommend it!
Written by a customer while visiting influenster.com