Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,917 Reviews)
Rating breakdown 5,917 reviews
5 Stars
4,263
4 Stars
694
3 Stars
228
2 Stars
204
1 Star
528
77%of customers recommend this product.
(
2,602 out of
3,358)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Such a good investment!
on March 24, 2026
Posted by: MelisaW
[This review was collected as part of a promotion.] I don’t know what I did prior to having this Nespresso machine. I feel more in control and capable just having this in my life. I’ve never had a coffee machine that I can pair with my phone and operate remotely. The ease of use really surprised me too. Fill up the water reservoir, insert a capsule, lock, and press start. The design feels sleek and modern. The coffee makes my house smell wonderful and it tastes great. I love!
Written by a customer while visiting influenster.com
Customer Rating
3
Noisy and lukewarm coffee
on March 24, 2026
Posted by: VelD
[This review was collected as part of a promotion.] I really like the look of this machine. It feels really high end and modern, and the smaller size is perfect for my counter since it doesn’t take up too much space. Set up was very easy and straightforward, so I was able to start using it right away.
My only complaint is the noise. The machine is very loud while brewing. The first time I used it, it honestly sounded like something might be wrong with it. Even my old cheap coffee machine wasn’t no this noisy. This is something I didn’t expect from the his machine. I also wish the coffee came out a little hotter. I like my coffee hot, not warm. The coffee wasn’t just not as warm as I prefer.
Overall is a beautiful machine and very convenient, but the loud noise and the coffee temperature could use improvement. So it definitely lacks in the performance department.
Response from influenster.comBy Nespresso USA, Customer Service, March 27, 2026
Thank you for your review! Quality is very important to us, so our machines brew the coffee to specific parameters and ideal temperature to brew a smooth cup, without heavy bitter or acidic taste, and avoid over-extracting or burning the beans. We recommend using hot water to preheat the cup to keep the coffee hotter longer. We can also confirm loud noises when brewing is normal with all Vertuo machines, however the pump in your new Vertuo Next should produce less noise over time. If you're still not pleased with your Nespresso coffee, please call directly, 800.562.1465, and a Machine Expert will be happy to help.
Written by a customer while visiting influenster.com
Customer Rating
5
Fast and delicious Coffee
on March 24, 2026
Posted by: ChadF
[This review was collected as part of a promotion.] The Nespresso Vertuo Next adjusts for different coffee drinks, such as espresso, iced coffee, or flavored and regular coffee. You can pair it with your Phone to start at the touch of a click on your phone. This machine makes delicious coffee and has many varieties of coffee choices. I also got a free sample box of coffee pods to go with my machine and I love to pair an espresso pod with a regular coffee pod, for more intense flavorful coffee. I highly recommended this machine for the price it’s the perfect staple to a coffee drinkers life. It’s built well and durable and has a sleek design which does not take up much room.
Written by a customer while visiting influenster.com
Customer Rating
4
Wonderful Nespresso vertuo next
on March 24, 2026
Posted by: BethanyR
[This review was collected as part of a promotion.] The Nespresso Next in light gray is amazing! I love the my coffee is frothy and smooth without needing an actual frother. I really like that the machine moves the old Nespresso pod into a separate compartment, which you can collect and recycle. I also love that the maker knows how much water to brew depending on the pod, so there is no guessing game. My only critiques is that the machine is a little loud and also since the coffee is brewed at a drinkable temp, if you use cold liquid creamers, you will need to warm the coffee back up. Other than that, it’s wonderful. I had friends over who made coffee, they liked it so much that she bought herself one!
Written by a customer while visiting influenster.com
Customer Rating
5
Super cute and easy
on March 24, 2026
Posted by: CindeeP
[This review was collected as part of a promotion.] I received this product free for my honest review.
This coffee machine is the best. It matches my kitchen. It’s compact and easy to operate. It’s a breeze to clean. Brewing does not take long at all. I can’t drink a whole pot of coffee by myself…well, I can, but it wouldn’t be good for the neighbors! So this pod machine is great for one cup per day! The temperature is perfect for me. The manual comes with a QR code that takes you to a short setup video.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on March 25, 2026
Posted by: AprilT
[This review was collected as part of a promotion.] I received this product for free from Influenster and nespresso in exchange for my honest review.
I love this thing! It’s so easy to use, works great. Super easy to clean, quiet. And gets the perfect temperature!
I love this thing! It’s so easy to use, works great. Super easy to clean, quiet. And gets the perfect temperature!
Written by a customer while visiting influenster.com
Customer Rating
5
Quickly, every day !!
on March 25, 2026
Posted by: DannyV
[This review was collected as part of a promotion.] I’ve been using this Nespresso machine for a while now, and it’s honestly a lifesaver in the mornings. Just pop in a capsule, press a button, and you’re good to go. It’s super easy to use-pretty much anyone can figure it out. There’s also a built-in container for used capsules, which keeps things neat and tiny. The design feels soild and compact, and it actually looks quite nice sitting in the room. You can tell it’s a premium piece at a glance. Overall, if you’re looking for something quick, convenient for daily use, or even as a gift, I think it’s a great option. I received this product for free from Nespresso for testing and review purposes.
Written by a customer while visiting influenster.com
Customer Rating
5
So good!
on March 25, 2026
Posted by: AmyM
[This review was collected as part of a promotion.] I have tried Nespresso in the past and I really like this vertuo next! It is so easy to use and clean up is a breeze. I love how easy it is to remove and clean the waste bin. The coffee tastes amazing especially if you have a milk frother the lattes are phenomenal. The only thing I would change is the cup holder. It doesn’t do well with bulky cups. Even though the coffee is pricey it is definitely worth it!
Written by a customer while visiting influenster.com