Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,981 Reviews)
Rating breakdown 5,981 reviews
5 Stars
4,313
4 Stars
702
3 Stars
230
2 Stars
207
1 Star
529
77%of customers recommend this product.
(
2,613 out of
3,374)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Elegant, easy and makes amazing coffee
on March 23, 2026
Posted by: VikiE
[This review was collected as part of a promotion.] I received this product for free for testing purposes.
The Nespresso Vertuo Next coffee maker has completely upgraded my coffee routine. It’s incredibly easy to use, just insert a pod, press one button, and it does everything for you. I love that it automatically adjusts the brewing settings based on the pod, so you always get a perfect cup without any effort.
The coffee quality is excellent and always with rich flavor. It can make different cup sizes, from espresso to a full mug, which makes it really versatile for everyday use.
The design is sleek and modern, and it doesn’t take up much space on the counter, which is a big plus. Cleanup is also super simple since the used pods are automatically ejected into a container.
Overall, this machine is perfect if you want high quality coffee at home with minimal effort. It feels like having a little café right in your kitchen.
The coffee quality is excellent and always with rich flavor. It can make different cup sizes, from espresso to a full mug, which makes it really versatile for everyday use.
The design is sleek and modern, and it doesn’t take up much space on the counter, which is a big plus. Cleanup is also super simple since the used pods are automatically ejected into a container.
Overall, this machine is perfect if you want high quality coffee at home with minimal effort. It feels like having a little café right in your kitchen.
Written by a customer while visiting influenster.com
Customer Rating
3
Average espresso from a well made machine
on March 23, 2026
Posted by: MichelleM
[This review was collected as part of a promotion.] This machine is well made and looks nice. It has a small footprint so doesn't take up much counter space. Removable water tank and easy to use. Just push the button 3 times and wait...kind of long actually. I was surprised by how long it takes to brew one cup. Even more surprised by how loud it is. It's definitely the loudest appliance I have in my house, and I have many. But the time and volume aren't a deal breaker if the results are amazing, right? Unfortunately, I thought it was just OK or average and I kept having issues with grounds ending up in my cup. Not what you expect from a brand new machine.
Response from influenster.comBy Nespresso USA, Customer Service, March 26, 2026
We're sorry you did not enjoy the Nespresso experience, Michelle. All Nespresso machines come with at least a one-year warranty. Please give us a call at, 800.562.1465, we'll be happy to help assist you.
Written by a customer while visiting influenster.com
Customer Rating
4
Love this thing!
on March 23, 2026
Posted by: EmilyC
[This review was collected as part of a promotion.] I had a different Nespresso a while ago, and while I loved it I felt like it took up a lot Of Space. This one is the PERFECT size, and it looks beautiful on my counter. It's quick, easy and I love that it gives me the option to Make iced or hot drinks. The sample pack of pods was really nice too because there have been other coffees I've bought because the descriptions sounded liked something I would enjoy, but the actual product.. not so much. Getting to sample before committing to a full pack was fantastic.
My only complaint is with the app. It’s supposed to connect to the machine and half the time it doesn’t work for me. Outside of that, I would absolutely recommend this over any other single serve coffee maker I’ve used before!
My only complaint is with the app. It’s supposed to connect to the machine and half the time it doesn’t work for me. Outside of that, I would absolutely recommend this over any other single serve coffee maker I’ve used before!
Written by a customer while visiting influenster.com
Customer Rating
5
Best tasting coffee ever!
on March 23, 2026
Posted by: ClaudiaB
[This review was collected as part of a promotion.] I received the Nespresso Vertuo Next free in return for my honest review. I am a big coffee drinker so I was very excited to try a new machine. This coffee maker is by far the best I’ve ever had. It is the perfect size for any kitchen. It makes coffee quickly and at the perfect temperature. It tastes delicious. No more Starbucks or Dunkin runs for me. The flavors are so yummy. It is also so beautiful on my counter. I would highly recommend to any avid coffee drinker. Do not hesitate go out and get one today.
Written by a customer while visiting influenster.com
Customer Rating
3
Ok, not great!
on March 23, 2026
Posted by: MandeeK
[This review was collected as part of a promotion.] We tried out the Nespresso Vertuo Next coffee/espresso machine. While it looks great and saves space we did not find it to be a great machine. We did not like the coffee we tried and most likely will not use it again. I did receive this product free in exchange for my honest review from Influenster.
Response from influenster.comBy Nespresso USA, Customer Service, March 26, 2026
Hi. We're sorry you did not enjoy the Vertuo Next machine. All Nespresso machines come with at least a one-year warranty. Please give us a call at, 800.562.1465, we'll be happy to help assist you.
Written by a customer while visiting influenster.com
Customer Rating
5
Smooth, quiet and sleek
on March 23, 2026
Posted by: LoreeV
[This review was collected as part of a promotion.] The nespresso vertuo next is the best espresso maker I have tried yet! It brews quickly and quietly. The taste is impeccable, fresh and tastes like it came from a coffee shop. I think the compact setup is perfect for countertops that may not have too much room and the sleek style looks good with any kitchen. Love it
Written by a customer while visiting influenster.com
Customer Rating
5
Very good
on March 23, 2026
Posted by: YasminiM
[This review was collected as part of a promotion.] Is there such a very good coffee maker and espresso maker? It also comes with large medium and small options and it is very easy to clean and maintain. It is very easy to use in the morning and very fast. This is such a good quality machine.
Written by a customer while visiting influenster.com
Customer Rating
3
Not really my thing
on March 23, 2026
Posted by: JeanneP
[This review was collected as part of a promotion.] This smart coffee machine is heavy. I was shocked at how heavy it is. Would prefer smaller and lighter. For something new and modern its footprint in your kitchen is like having a fax machine set up. Convenience? Hmm not really. Value? The capsules are pretty pricey. Reliability? Took forever to work and out out even a small espresso. The coffee tasted very good I’ll give it that!
Response from influenster.comBy Nespresso USA, Customer Service, March 26, 2026
We're sorry you did not enjoy this machine, Jeanne. All Nespresso machines come with at least a one-year warranty. We're here to help and ask that you call Nespresso directly, 800.562.1465, a machine expert will be happy to help assist you.
Written by a customer while visiting influenster.com