Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,918 Reviews)
Rating breakdown 5,918 reviews
5 Stars
4,264
4 Stars
694
3 Stars
228
2 Stars
204
1 Star
528
77%of customers recommend this product.
(
2,602 out of
3,358)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Everyday is fancy coffee day!
on March 22, 2026
Posted by: AshleyG
[This review was collected as part of a promotion.] I love this coffee machine! It's so bold and smells delicious! Every day feels like a coffee Cafe special day. It's easy to use, functions well. I love that it's convenient to use with the pods so your drink is made to your liking without having to try and guess or fix it yourself. The set up was easy, and the qr codes made it easy for me to prepare for my first use. Cleaning has been easy, I set it up in my office so I just wipe it down after each use. I love this. Thanks so much for letting me try
Written by a customer while visiting influenster.com
Customer Rating
4
Vertuo Next ✨
on March 22, 2026
Posted by: JessicaJ
[This review was collected as part of a promotion.] The Nespresso Vetuo Next is your one stop for an amazing cup of coffee! Suitable for every Nespresso pod size, you can brew espressos, classic coffee, lattes, and even a carafe! The machine definitely lets you know it’s brewing, and it’s typically coffee machine noise, but it’s consistent in making the perfect cup each time. The build is made of with more sustainable materials which is great for the environment. The Next is also slimmer and more compact than the Classic Vertuo. I did take off one star as I didn’t see as many upgrades as anticipated as I also have the classic Vertuo. However it’s still an amazing machine and a great way to enjoy coffee!!
Written by a customer while visiting influenster.com
Customer Rating
5
Modern sleek cafe style brew
on March 22, 2026
Posted by: CamilleS
[This review was collected as part of a promotion.] This exclusive coffee maker creates both a modern and fancy taste to everyday coffee. I love how it makes very tasty coffee. Its very efficient with the disposal of pods inside. I love how the water jar is see through so you know its clean. You can enjoy a fancy cup of coffee from espresso to cafe style coffee . Its very safe with its anti lock feature and disposes the pod once completed. Y9u can use many different sizes of drinks on this makes making the capacity efficient. With a sleek modern design you can drink your coffee in style and with the downloadabke app at your fingertips to customize any drinks you like.
Written by a customer while visiting influenster.com
Customer Rating
4
Works great!
on March 22, 2026
Posted by: SaraE
[This review was collected as part of a promotion.] I love this machine for espressos! First, it brews the espressos very nicely and is slim and fits into our smaller kitchen space nicely. Secondly, I love the feature that tosses the pod out for you! The espressos taste great!
Written by a customer while visiting influenster.com
Customer Rating
4
Nice crema but louder & bulkier
on March 22, 2026
Posted by: SerraI
[This review was collected as part of a promotion.] Coffee from Nespresso Vertuo Next comes out with really nice crema and tastes pretty good overall. But honestly, it’s louder than l expected, especially compared to other Nespresso machines l’ve used. It’s also kinda bulky, takes more counter space than l would like. So coffee itself great but those little things get a bit annoying over time.
Written by a customer while visiting influenster.com
Customer Rating
4
Superior coffee but limited functional options
on March 22, 2026
Posted by: JeanL
[This review was collected as part of a promotion.] What I love about the Nespresso:
It makes a superior cup of coffee.
It heats up very quickly.
It has aluminum pods that are recyclable in my rural community, unlike the plastic pods.
The built in container that catches the pods so I can clean them to recycle at my convenience.
Less plastic (pods) being heated means a healthier cup of coffee.
The crema!! You don’t get that with other machines. I used to have to use a blender to get something similar - but that meant extra time, effort and more dirty dishes to wash.
It heats up very quickly.
It has aluminum pods that are recyclable in my rural community, unlike the plastic pods.
The built in container that catches the pods so I can clean them to recycle at my convenience.
Less plastic (pods) being heated means a healthier cup of coffee.
The crema!! You don’t get that with other machines. I used to have to use a blender to get something similar - but that meant extra time, effort and more dirty dishes to wash.
What I regret about the Nespresso:
The pods are quite expensive and my local grocers don’t have a big selection for the Vertuo.
It’s a little loud.
No function for getting just hot water to make tea. I have tea drinkers and want my one machine on the counter to be able to handle both.
No function to preselect a larger amount of water…like getting 10-12 ounces from a 7.7oz pod. I happen to prefer weaker, yet longer lasting coffee, so this is a drawback for me. I don’t want to have to microwave some water in my cup first to add the coffee on top of.
It’s a little loud.
No function for getting just hot water to make tea. I have tea drinkers and want my one machine on the counter to be able to handle both.
No function to preselect a larger amount of water…like getting 10-12 ounces from a 7.7oz pod. I happen to prefer weaker, yet longer lasting coffee, so this is a drawback for me. I don’t want to have to microwave some water in my cup first to add the coffee on top of.
As it stands, I currently have to have 2 machines sitting on the counter in order to accommodate all our needs. One will have to go.
Written by a customer while visiting influenster.com
Customer Rating
4
Easy to use
on March 22, 2026
Posted by: DrenaB
[This review was collected as part of a promotion.] The initial setup was straight forward, there is a QR Code that leads to YouTube tutorials on initial run through and making your coffee. I tried the decaf option and once I added creamer it was a bit cooler than I expected. If you like expresso, this is a great at home option. I like it creates the foam on top, is easy to use and if I'm working from home I can still enjoy an espresso coffee. It's also cheaper than going to Dunkin for one. My only complaint is it doesn't stay hot long.
Written by a customer while visiting influenster.com
Customer Rating
5
A great first espresso machine
on March 22, 2026
Posted by: JessicaA
[This review was collected as part of a promotion.] I just started drinking coffee recently, so I couldn’t believe Nespresso and Influenster chose to send me the Nespresso Vertuo Next complimentary for testing purposes. My first impression was how sleek the machine is. I got it in the color White, so it is white and black with silver metal accents and will fit perfectly with any kitchen decor or other appliances. It is deep but not wide, which is really helpful for storing on a counter. Most of the machine is made of plastic, which makes it smooth and easy to clean but I do wish it was stainless steel. It is pretty light weight at around 9 pounds, so I can move it easily. The water tank holds a lot of water which is nice because you don’t have to refill it often, but its not so big that the water gets stale. One of the coolest features is the machine collects the empty capsules at the end and stores them. I love not have to clean up or worry about the waste when I am in a hurry. This is a great machine for beginners because it does everything for you automatically. The instructions were easy to follow and the features all worked great like connecting to wifi. The Vertuo Next brews so quickly, literally within seconds, and has an energy saving mode too. Every drink I have made with this machine have been so rich and fresh. It takes like something made in a coffee shop compared to my home. At first I found closing and locking the machine difficult but I think it is just because I was a newbie. I have used this for several weeks now and can’t wait to try more capsule flavors and styles.
Written by a customer while visiting influenster.com