Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,918 Reviews)
Rating breakdown 5,918 reviews
5 Stars
4,264
4 Stars
694
3 Stars
228
2 Stars
204
1 Star
528
77%of customers recommend this product.
(
2,602 out of
3,358)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Im my own Barista now
on March 21, 2026
Posted by: RebeccaS
[This review was collected as part of a promotion.] I'm in Love with my Vertuo Next it brews great all coffees come out tasting very flavorable. The setup is real simple easy to use its durable. I love how I can make different types of coffees & iced coffee there's a pod for different selections. Yes I highly recommend it.
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious espresso from a wonderful machine!
on March 21, 2026
Posted by: MollyF
[This review was collected as part of a promotion.] My husband and I are big coffee drinkers. We’ve used other espresso machines but this one takes the cake. It’s so easy to use and you get the same smooth flavor you get from the more expensive machines. I love that the old, empty coffee cartridge slides into a disposal container so they aren’t laying around. The water jug holds enough water to make multiple cups too, which is always nice. The machine is beautiful too and I don’t mind having it on my counter. The white is beautiful and it’s so easy to wipe down and clean. I highly recommend!
Written by a customer while visiting influenster.com
Customer Rating
3
A little noisy but makes great coffee
on March 21, 2026
Posted by: CassandraW
[This review was collected as part of a promotion.] This machine makes great coffee! However it is much noisier than I expected, and also a bit harder to use than I expected. Closing the hatch once you put the pod in takes quite a bit of effort, so anyone who struggles with strength may have a hard time with this. Seems to work well, just not quite what I expected.
Response from influenster.comBy Nespresso USA, Customer Service, March 24, 2026
Thank you for your review. We are thrilled to hear you are enjoying your Nespresso coffee. The pump in your new Vertuo Next should produce less noise over time. The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso Vertuo Next
on March 21, 2026
Posted by: YasmineH
[This review was collected as part of a promotion.] I am really enjoying the Vertuo Next. I had purchased the tier up for a gift a few years ago and never got one for myself. Vertuo Next puts my other multi unit I’ve been using to shame. Even the standard coffee is luxurious with the enhancement of foam. My house smells like a cafe. I was confused initially because there aren’t any true instructions anywhere. You just fill the water canister, choose/insert your pod, lock it and press the button. Then Nespresso does its magic. I had the perfect size cup of coffee without having to select a brew style or cup size. The coffee is the perfect drinking temperature once done and it takes less than a minute to brew. This machine is slightly louder than my other one, but it brews faster and is more compact. The mornings are going to hate to see me coming now.
Written by a customer while visiting influenster.com
Customer Rating
5
Professional barista quality machine
on March 21, 2026
Posted by: JosephD
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a powerhouse. The pump is extremely powerful pushing hot water through the pods to create a beautiful cafe-style crema every time. It’s a sturdy, heavy machine and while it has a bit of pro sound to it, (it’s not silent) you can feel the quality of the motor. The smart technology really won me over ~ the pods tell the machine exactly what size to brew. Once I got the hang of the locking mechanism, it became incredibly easy to use. I love the mess-free design with the internal bin for used pods. Truly a smart edition to the kitchen.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Coffee every time!!
on March 21, 2026
Posted by: AnetreV
[This review was collected as part of a promotion.] Nespresso Vertuo Next Coffee Machine (White) Review
I recently tried the Nespresso Vertuo Next Coffee Machine in white, and I’ve been genuinely impressed with both its performance and design. The machine has a sleek, modern look and takes up very little counter space, which is perfect for smaller kitchens.
One of the standout features is its ease of use. Simply insert a capsule, press a button, and the machine handles the rest. It brews multiple cup sizes—from espresso to a full cup of coffee—with each drink coming out rich, smooth, and topped with a beautiful layer of crema, delivering a true coffeehouse experience at home.
Another highlight is that it automatically adjusts brewing settings for each capsule. There’s no need to guess or tweak settings, and the results are consistently excellent. The water tank is simple to refill, and setup was quick and hassle-free.
The only downside is that you’re limited to Nespresso capsules, which can become pricey over time. Still, given the quality and convenience, I find it well worth it.
Overall: I highly recommend the Vertuo Next to anyone who loves great coffee and values convenience, reliability, and style. It’s a fantastic addition to any daily routine.


Written by a customer while visiting influenster.com
Customer Rating
4
Good machine and easy to use!
on March 21, 2026
Posted by: TracieP
[This review was collected as part of a promotion.] I love this coffee machine. I enjoy how fast this heats up and the quality of coffee that it makes. The temperature is about right and the machine itself is durable and easy to use. Thr coffee comes out with the foam just like a manual espresso machine, but with no extra work.
Written by a customer while visiting influenster.com
Customer Rating
5
Stylish, sleek & easy to use!
on March 21, 2026
Posted by: AprilH
[This review was collected as part of a promotion.] I love the slim design of this. It’s aesthetically pleasing and comes in a variety of colors. It goes perfectly on my countertop without taking up too much space. It makes several types of coffee from espresso, to double espresso to regular coffee. It also adapts the settings to the type of coffee making it perfect for people on a time crunch.
Written by a customer while visiting influenster.com