Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,918 Reviews)
Rating breakdown 5,918 reviews
5 Stars
4,264
4 Stars
694
3 Stars
228
2 Stars
204
1 Star
528
77%of customers recommend this product.
(
2,602 out of
3,358)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
In love!
on March 21, 2026
Posted by: KyR1
[This review was collected as part of a promotion.] This nespresso machine makes the best coffee! It’s so slick and looks nice on the counter. It is easy to use and store. The coffee pods are small enough to keep on the counter. The coffee is consistent and tastes great every single time. You can only get the pods online but I just buy in bulk so always have some on hand! Worth the price!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy and Delicious
on March 21, 2026
Posted by: DevanB
[This review was collected as part of a promotion.] I love Nespresso. This navy blue one is sleek and locks in place so easily. I have experience with the Pop+ and that one takes a little more force. I also prefer that this one can fit a travel mug underneath. I always get a smooth delicious coffee when using my Nespresso. I received this product for free from Influenster and Nespresso in exchange for my honest review.
Written by a customer while visiting influenster.com
Customer Rating
4
Convenient, High-Quality Coffee at Home
on March 21, 2026
Posted by: BaoT
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a great choice for anyone who wants café-quality coffee at home with minimal effort. It’s very easy to use—just insert a pod, press a button, and it brews a rich, smooth cup with a nice layer of crema. I like the variety of coffee sizes and flavors available, which makes it versatile for both quick morning coffee and more relaxed drinks. The design is sleek and modern, and it doesn’t take up too much counter space. Overall, it’s a convenient and reliable machine that consistently delivers great-tasting coffee
Written by a customer while visiting influenster.com
Customer Rating
2
Expensive and loud
on March 21, 2026
Posted by: JenniferM
[This review was collected as part of a promotion.] This machine is
Ridiculously loud and expensive. The app is only to set up a subscription and buy pods. The app doesn’t do anything useful like let you start the machine remotely or on a timer.
Ridiculously loud and expensive. The app is only to set up a subscription and buy pods. The app doesn’t do anything useful like let you start the machine remotely or on a timer.
Response from influenster.comBy Nespresso USA, Customer Service, March 24, 2026
Thank you for your review, Jennifer, though we're sorry you're disappointed with your Nespresso experience. It's certainly not necessary to set up AutoReplenish, and you may purchase your favorite capsules whenever you like. Please be sure you're using the new app, with the black logo on white background and call for assistance with any of your concerns. We're available 24/7 at 800.562.1465.
Written by a customer while visiting influenster.com
Customer Rating
5
LOVE this
on March 21, 2026
Posted by: TianaB
[This review was collected as part of a promotion.] I love this Nespresso machine so much! The coffee is SO good, I tried it with the Melozzo which is a full cup of coffee and it’s delicious and the machine is so quick but also quite quiet in the morning. Excited to make this a part of my morning routine!
Written by a customer while visiting influenster.com
Customer Rating
5
Every coffee lover's dream.
on March 21, 2026
Posted by: HellenA
[This review was collected as part of a promotion.] This machine is every coffee lover's dream come true. Very easy to use and clean and it's very quiet when using. My coffee comes out tasting delicious every time. The two cons I have about this machine is that the plastic water container is not that durable or strong, the top keep falling inside the container. The other con I have is you can only use a particular capsule or the coffee cup with the machine only, the other k-cup won't fit the machine. Beside that the machine is great.
Written by a customer while visiting influenster.com
Customer Rating
5
The best at home Barista machine.
on March 21, 2026
Posted by: StephanieW
[This review was collected as part of a promotion.] Nespresso Vertuo Next is by far the best at home barista machine. You cannot beat the variety of flavors and styles they offer to make high quality coffee and espresso at home. The machine itself is stylish, the water reservoir holds a good amount of water, the machine is easy to use and basically self emptying, no messy grounds everywhere, the pods are moved into a separate container which only needs to be emptied when full. The water heats up in quick time which is great for this busy mornings when you’re in a hurry. Nespresso also offers creation recommendations, which I did for this review. The ice Leggero and coconut over ice. It is delicious!! I added a splash of cream and my sweetener and enjoyed a refreshing coconut cold brew over ice.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect
on March 21, 2026
Posted by: KatieC
[This review was collected as part of a promotion.] I love the size of this machine, it’s small and perfect for my apartment. Easy to move and makes really good coffee. I don’t like how expensive the pods are, but it’s cheaper then a coffeeshop
Written by a customer while visiting influenster.com