Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,918 Reviews)
Rating breakdown 5,918 reviews
5 Stars
4,264
4 Stars
694
3 Stars
228
2 Stars
204
1 Star
528
77%of customers recommend this product.
(
2,602 out of
3,358)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
Decent cafe-style beverage maker
on March 20, 2026
Posted by: AbigailR
[This review was collected as part of a promotion.] This machine has a pretty small footprint, great for small kitchens. It does a decent job, although the beverages are slightly chalky, better to use in a latte style beverage. It's a little loud in general, both in the preheat and brew stages. The built in used pod dispenser is a nice touch
Written by a customer while visiting influenster.com
Customer Rating
4
Very fancy 👌🏾
on March 20, 2026
Posted by: JamieW
[This review was collected as part of a promotion.] There wasn't any real instructions that came in the box, instead, I scan the QR code that took me to some videos.
I have and own a different coffee maker pod product. So I thought it would be fairly easy to get started and use. However, I ran into some trouble with the water tank and had to play with getting water all over. It was also made a lot more noise than my other coffee pod machine
I guess it wasn't clicked in all the way.
So that was super frustrating as I tried to navigate that I also did not understand the blinking lights.
I suggest getting the app. After my third attempt, multiple videos and a bathroom break I got the coffee going. it was very delicious and I could taste the quality. I choose the Melozio pod for the cup pictured here and added a little bit of cream, so good.
I like to design and I also enjoy the fact that the pod automatically pops back into a bin.
I have and own a different coffee maker pod product. So I thought it would be fairly easy to get started and use. However, I ran into some trouble with the water tank and had to play with getting water all over. It was also made a lot more noise than my other coffee pod machine
I guess it wasn't clicked in all the way.
So that was super frustrating as I tried to navigate that I also did not understand the blinking lights.
I suggest getting the app. After my third attempt, multiple videos and a bathroom break I got the coffee going. it was very delicious and I could taste the quality. I choose the Melozio pod for the cup pictured here and added a little bit of cream, so good.
I like to design and I also enjoy the fact that the pod automatically pops back into a bin.
Written by a customer while visiting influenster.com
Customer Rating
5
The kitchen appliance, I didn’t know I needed!
on March 20, 2026
Posted by: KailiW
[This review was collected as part of a promotion.] All I can say is wow! I never thought there was much of a difference between coffee pots. I had had a Keurig in the past and it was fine. I actually ended up just buying bottled coffee because I didn’t like to have all the clutter on my counter and the coffee was always just OK. This really did surprise me. It bruise such a perfect cup every time! No grounds in your cup! I love that it collects the pods on the side so it’s always ready for your next cup! The noise level is pretty low didn’t think much of it. The water reservoir is a great size and easy to clean with a bottle type brush. It is so sleek and nice looking on the counter! The pods are a little expensive but there are definitely ways around that. Overall, I’m so impressed and I’m so grateful to have got to dry this product and get to use it. Highly recommend , it is so worth it.
Written by a customer while visiting influenster.com
Customer Rating
5
Sleek machine delicious results
on March 20, 2026
Posted by: MeganT
[This review was collected as part of a promotion.] Nespresso makes a whole new level of coffee and now with this Vertuo Next machine I can make my favorite coffee right in the comfort of my own home. The machine is slim and has a unique navy color making it sleek and stylish. It is easy to use and makes a beautiful cup of coffee quickly. It holds a few cups worth of water and although I haven’t had it too long seems sturdy and durable.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!!!
on March 20, 2026
Posted by: KimA
[This review was collected as part of a promotion.] Love this machine! Its so easy to use and makes delicious coffee. It gives you options for different sized coffee mugs and had an auto stop feature if your cup is getting close to full. It is a bit loud but otherwise, a great coffee machine!
Written by a customer while visiting influenster.com
Customer Rating
4
Overall Great Machine
on March 20, 2026
Posted by: CherieB
[This review was collected as part of a promotion.] The NESPRESSO Vertuo Next is a nice size coffee machine for all it can do. It doesn't take too much space on the counter as it's not wide but more long. It's an attractive machine. It looks modern. It's easy to set up and use. The coffee itself is of great quality. Tastes great, strong and flavorful. You can download an app that keeps tab and alerts you of any maintenance the machine may need. I like that once it's done brewing the drip completely stops. My other coffee machine continues to have droplets of coffee and it dirties cup holder. This machine also has a container that catches the used pods after it's done brewing and it also has an adjustable coffee cup holder that's easy to adjust. You also have a variety of selections of pods to be your own barista at home. Pods that you can make anything from latte to iced coffee to espresso. The app also gives you recipes to create specialty drinks. Pods also are in an aluminum casing which you can recycle. The downside of the machine is that it is very loud. Also, the coffee is very expensive compared to other types of coffee pods.
Written by a customer while visiting influenster.com
Customer Rating
5
One button is all it take to get coffee in the mor
on March 20, 2026
Posted by: BaoH
[This review was collected as part of a promotion.] The Nespresso Vertou is a mediun size machine that work right out of the box. Just put water in the tank and put in a pod you will have yourself a barista made coffee in the morning right at home. It is easy to operate and maintenance since there’s a self cleaning mode which flushes coffee out to ensure sanitation between uses. The coffee pod is both convenient and cost effective given the quality of the drink it make. I must say the machine make it feels magical every morning when I need a cup of coffee to kickstart my day.
Written by a customer while visiting influenster.com
Customer Rating
5
Soo nice
on March 20, 2026
Posted by: JessicaP
[This review was collected as part of a promotion.] I love how sleek it looks. Its very attractive hahah, the machine is nice and powerful. I’m amazed at how it works and the components, you can really see the craftsmanship of it. I was surprised because it is a bit loud, but other than that I love it. Seems very durable and you definitely get what you pay for, amazing quality. Very nice indeed!
Written by a customer while visiting influenster.com