Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,994 Reviews)
Rating breakdown 5,994 reviews
5 Stars
4,321
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
3
Sometimes I want things without the need of an app
on March 5, 2026
Posted by: TiffanyS
[This review was collected as part of a promotion.] The weight of this is easy to carry to the counter but the wire is so short its forcing me to have the machine right by the outlet instead of what is available space on the counter. The start of using this the quick start guide is included but the full manual is online. The app for this machine is also found online but only when I'm on the official site did I find the correct app for it. A quick google search for the app gave me a store app and an app that " isnt available for my country". So I had difficulty there.
At first, I thought I can just make an easy use, by plugging in the machine adding in the pod, water, and press the button to start.
Unfortunately, it wasn't that easy. I had to download the app and connect it to the wifi for it to finally brew anything to the cup. Before the app, when pressing the button all I got was machine noises but nothing coming out, even though the pod was in, machine locked and the water tank was filled.
I like that the machine takes the pod and dumps it to a container that you won't have to worry about until its full. Makes it easy to just pop in a pod and forget about the used ones.
But, I can easily just grab the old pod and toss it out/recycle it. It makes me wonder why the machine was made so big just for the container part yet the slot for the cup is so small only certain cups can sit on it.
At first, I thought I can just make an easy use, by plugging in the machine adding in the pod, water, and press the button to start.
Unfortunately, it wasn't that easy. I had to download the app and connect it to the wifi for it to finally brew anything to the cup. Before the app, when pressing the button all I got was machine noises but nothing coming out, even though the pod was in, machine locked and the water tank was filled.
I like that the machine takes the pod and dumps it to a container that you won't have to worry about until its full. Makes it easy to just pop in a pod and forget about the used ones.
But, I can easily just grab the old pod and toss it out/recycle it. It makes me wonder why the machine was made so big just for the container part yet the slot for the cup is so small only certain cups can sit on it.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
My favorite coffee machine
on March 5, 2026
Posted by: MattC
[This review was collected as part of a promotion.] I'm so happy I bought this machine so I can make my coffe at home . It's very easy to use, takes up little space, is very esy to clean, and best of all. It's so smart that it can prepare anything from a double expreso to an iced latte with just one capsule (depending on which one I'm using) And the delicious flavor of the coffee starts to be amazing from the moment it's brewing, and the aroma is unique and irresistible for coffee lovers . I love presentations that can be prepared with this single machine without much effort
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
My new favorite for coffee!
on March 5, 2026
Posted by: AmandaB
[This review was collected as part of a promotion.] I have very much been enjoying my Nespresso coffee machine in white. I received the virtuo next and I have never had such wonderful espresso and coffee drinks. Doesn't take up much room, easy assembly & coffee comes out perfect temperature and tastes as fresh as if it was just made at a fancy coffee shop. My new go-to for coffee. I definitely recommend the Virtuo Next by Nespresso
Written by a customer while visiting influenster.com
Customer Rating
5
At home Barista quality coffee in a small machine!
on March 5, 2026
Posted by: LondaH
[This review was collected as part of a promotion.] More narrow & compact than regular machine, easy to set up & use-has 1 touch brewing & automatic turn off. Can brew 2 sizes of espresso & 3 sizes of coffee depending on the type of pod you select. It has smart brew technology-scans the pod then dispenses the correct amount of water-very cool! Make a delicious cup of coffee with a nice silky crema foam on top. When you open the top it pops the used pod into a removable canister that holds several until you empty for recycling-Nespresso recycles for free! Only negative for me is that it’s louder than my other machine, it’s a terrific at home quality option
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Converted from keurig!
on March 5, 2026
Posted by: ChristinaG
[This review was collected as part of a promotion.] This is absolutely perfect. I used to have a keurig but I didn’t ever use the pot version and felt like it was super clunky! Thankfully I got sent this and was able to replace it. I will now only be a nespresso company. The pour is flawless, the brewing is quick, and the compact space it terrificn! I love it!
Written by a customer while visiting influenster.com
Customer Rating
5
I love this Nespresso coffee machine!
on March 5, 2026
Posted by: MandyL
[This review was collected as part of a promotion.] Pretty simple to use and looks sleek, wish I could choose cup size without having to buy different pods. The water tank is a good size, but I wish it was a little quieter. It has a sturdy build quality, I feel like this will last a long time.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Nice looking beginner friendly espresso maker!
on March 5, 2026
Posted by: EvelinaZ
[This review was collected as part of a promotion.] It looks super nice and sleek in the kitchen, I love it. The usage is really easy, just pop in the pod and it automatically knows which one you are using so it brews it properly for you. You just plug it in, put the pod in, lock it, and hit the button on top and boom! Coffee ready in about a minute or two. They also have an app but personally I don't use it. I think you can see more info on the pods and machine(s) on there though. Overall I really enjoyed this machine, it is beginner friendly and still produces good espresso. Only downside of course is you have to keep getting the pods.
Written by a customer while visiting influenster.com
Customer Rating
3
Amazing coffee with confusing process
on March 5, 2026
Posted by: MicheleN
[This review was collected as part of a promotion.] The coffee was great how to get there was confusing. I didn’t realize the size of the pod dictated the amount of coffee. The way the pods ejected to the holding area was confusing. The price of the pods was shocking. I will save this for special occasions
Written by a customer while visiting influenster.com