Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,993 Reviews)
Rating breakdown 5,993 reviews
5 Stars
4,320
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Café-Quality Coffee at Home
on February 23, 2026
Posted by: BarbB
[This review was collected as part of a promotion.] I recently got the Nespresso vertuo Next , and honestly, it has completely upgraded my coffee routine. First of all, the design is sleek and modern . It looks nice sitting on my table, it’s easy to set up and use, you just pop in a capsule and it does the rest. It tastes so smooth and rich and way better than a regular coffee, the flavor varieties is also impressive. I also like storing the capsules in a glass jar , overall I’m happy with this, if you want a quick, delicious cup of coffee without hassle, This is the best
Written by a customer while visiting influenster.com
Customer Rating
5
A great addition
on February 23, 2026
Posted by: MadelineT
[This review was collected as part of a promotion.] I have never had a Nespresso machine. First of all, the quality of the coffee that this machine makes is absolutely phenomenal for an at home system. It was easy to set up. There are several tutorials and instruction videos online. The app set up did take a little long and I’m still not 100% sure if it’s necessary or not. The pods are much more expensive than keurig pods, but again, the quality of the coffee and the variety of drinks that can be made with this machine is phenomenal. It’s a sleek machine that looks good in a kitchen space. There’s an option online to order a bag to recycle the pods, which is very nice. I overall am really enjoying this machine. I’ve already bought a few more sleeves of pods to try out. I would recommend this for anyone who enjoys coffee but doesn’t want the hassle of having an espresso machine at home.
Written by a customer while visiting influenster.com
Customer Rating
3
Bitter foamy coffee. Didnt love it
on February 23, 2026
Posted by: ElanaK
[This review was collected as part of a promotion.] I was not familiar with this coffee maker before receiving it and I didn’t know the coffee was going to come out foamy. I at first thought it was soap from cleaning the water reservoir. The coffee was very bitter and it was weird mixing in sugar and milk into the foamy coffee. The foam remained even after mixing though. Also I am not sure if it’s expensive to keep getting new pods for the coffee. I will probably give this away and just stick with using my keurig. I will try it again a couple more times to see if I change my mind. I got this free to test and review.
Response from influenster.comBy Chloe H., Customer Service, February 24, 2026
Thank you for your review, Elana. We're sorry you did not enjoy this machine. All machines come with a one-year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting influenster.com
Customer Rating
5
LOVE
on February 23, 2026
Posted by: JoshuaH
[This review was collected as part of a promotion.] Love Nespresso. I recently moved across the country and I used to have a nespresso and had to get rid of sadly. I was so delighted to get this one because it’s compact, makes the best coffee, and I love love love them. You can recycle the coffee pods which is important to me. Makes the best coffee easy to use! Wide variety of coffee. I live near nyc so I am excited to go to the nespresso store!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Great to look at and easy to use
on February 23, 2026
Posted by: AmandaG
[This review was collected as part of a promotion.] Loved this machine so much!! My espressos are so good. The only downside to these machines is that you have to buy pods. But this is a great gift for older people or people on the go because in a click of button you get your coffee. This machine was super easy to use and looks so sleek on the counter. Coffee comes out hot and taste great
Written by a customer while visiting influenster.com
Customer Rating
4
New Morning Routine
on February 23, 2026
Posted by: AmandaS
[This review was collected as part of a promotion.] My new morning nonnegotiable. It's cute, compact, and easy to use. I love that I can switch between full mugs of coffee and espresso, depending on the morning I'm having😅 It's aesthetically pleasing and I love seeing it on my counter everyday. Pods aren't cheap but neither was my almost daily latte🙈 it was easy to put together and it works fast!
Written by a customer while visiting influenster.com
Customer Rating
5
This Vertuo Next coffee machine, is definitely a g
on February 23, 2026
Posted by: SANDRAM
[This review was collected as part of a promotion.] Love my new Nespresso coffee machine! This Vertuo Next system is a game changer for someone who loves variety. It's fast, quiet, very compact and light weight, easy to move around, and best of all, looks great on my kitchen counter. The espresso shots are rich in flavor, just like the very expensive stores or better. Overall, it makes better coffee than any other single-serve I've tried. The only downside for me is the price of the pods, if they could eventually go down a little bit, it would make it easier to buy more, more often. Would definitely recommend!
Written by a customer while visiting influenster.com
Customer Rating
4
it is pretty nice
on February 23, 2026
Posted by: MohamedK
[This review was collected as part of a promotion.] my coffeee machine just stopped functioning so this came in the perfect timing. It is easy to use and very easy to clean and maintain. The size is good (it doesn’t take much space in my kitchen). Can make as much coffee as you want just fill it with water. The only thing I didn’t like (but its common in most machines) is that the coffee gets cold so quickly. Other than that it is great
Written by a customer while visiting influenster.com