Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.6
(3,541 Reviews)
Rating breakdown 3,541 reviews
5 Stars
2,782
4 Stars
417
3 Stars
110
2 Stars
81
1 Star
151
87%of customers recommend this product.
(
1,691 out of
1,937)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Best coffee maker
on December 9, 2023
Posted by: Tj
from San Diego
[This review was collected as part of a promotion.] My husband got me this last year for Christmas. I love it so much and so does everyone that comes over. Bought one for our best friend.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small footprint for a big reward!
on December 10, 2023
Posted by: JolieAngeline
from Austin; Texas
[This review was collected as part of a promotion.] I traded a traditional home espresso machine for this since I don’t typically drink a ton of coffee but wanted something a little easier to use with a smaller footprint and this really did the job! Love it and am so glad we got it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!!!
on December 10, 2023
Posted by: Love coffee
from RI
[This review was collected as part of a promotion.] We’ve only had this new machine for a few weeks and absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome machine!
on December 11, 2023
Posted by: Jill
from San Diego
[This review was collected as part of a promotion.] I'm a coffee snob but I'm lazy. I was skeptical about getting another coffee pod systems after being disappointed with Keurig. I was proved wrong! This coffee and espresso is amazing. The system really is pressurized to deliver that signature crema. I bought my machine in store and was immediately greeted and offered free espresso. I was like a kid in a candy store with all the selections. And I love that the pods are aluminum and not plastic and they can be recycled.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great leader priced option
on December 12, 2023
Posted by: FTAC2009
[This review was collected as part of a promotion.] Great machine, works well! I have another model I like more. This one has a removable cup holder and a long design which I don’t love on my counter. Both fine and not deal breaker things, might work well for some. Still a great option for not too high of a price!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee maker!
on December 13, 2023
Posted by: MTransue13
from Idaho
[This review was collected as part of a promotion.] Love the Nespresso pods! Great flavors to choose from
And coffee shop taste at home!
And coffee shop taste at home!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
on December 16, 2023
Posted by: Issa
It will work well for a short period of time then it’ll be dead, I have the old nespresso machine it’s much better than this one
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, December 18, 2023
Hi Issa, thank you for your review. We are dismayed to learn that the Vertuo Next does not meet your expectations. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delish!
on December 16, 2023
Posted by: Coffemom
from New York
[This review was collected as part of a promotion.] I received this is a gift. And it’s the best gift. The machine makes clean, hot coffee. The pure cup of coffee is a moment of pleasure. I would recommend to all coffee lovers.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA