Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,993 Reviews)
Rating breakdown 5,993 reviews
5 Stars
4,320
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
Sleek design and delicious coffee drinks!
on February 20, 2026
Posted by: MargaretC
[This review was collected as part of a promotion.] The Nespesso Vertuo Next is a sleek looking machine that makes delicious espresso and coffee.
Setup was easy though I do wish it came with a quick start guide.
I downloaded the app and used the video tutorials to ensure I was using the machine properly. When I searched recipes it only shows cappuccino or latte machiatto though these are only possible if you have a milk frother. Fortunately we do but it seems misleading to list these recipes for a machine that doesn’t automatically come with a frother.
Using the machine is straightforward, plug it in, the coffee icon will blink white as it warms (30 second), then open and add your coffee, close and hit the button once. The machine scans the espresso/coffee container to ensure the proper amount of water is used. The machine is on the louder side though this isn’t a deal breaker for me.
Espresso drinks came out creamy and smooth. Black coffee was balanced and drinkable.
Overall I really like this machine and enjoy using it.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Fabulous coffee machine
on February 20, 2026
Posted by: SheriO
[This review was collected as part of a promotion.] I have been so thrilled with my Nespresso Espresso Coffee Maker! Not only is it absolutely beautiful and it's deep navy shade, but it makes the perfect cup of Espresso every time. I love that I can pick the perfect size and type of espresso that I want. Each cup is delicious and there are so many varieties that I can pick and choose from, it's so easy to order online and they ship to my door. I think it's a good value because I don't have to go to a coffee shop and purchase them. I can make them at home and it's quick and simple to do. The coffee maker itself is fairly lightweight and yet sturdy and not cheaply made. There's a QR code that shows how to clean and maintain your Nespresso coffee maker simply. I'm in love.
Written by a customer while visiting influenster.com
Customer Rating
5
I’ve been converted!
on February 20, 2026
Posted by: CarissaF
[This review was collected as part of a promotion.] I think I’m in LOVE with this coffee machine! It’s a bit louder than my Keurig but the selection of pods I was sent with the machine are amazing. It’s a bit hefty in weight but it’s not unmanageable. I like how it looks and functions, the way it discards the pods after is super cool to me. I’m already looking to order more pods for this!
Written by a customer while visiting influenster.com
Customer Rating
5
I am in LOVE
on February 20, 2026
Posted by: GeneeE
[This review was collected as part of a promotion.] The Vertuo Next is an absolute game changer in my house. The setup is so very simple. You have a tank on the back of the machine that holds the water up to 37oz. On the left side of the machine there is a tiny bin that collects the used pods when you open up the top of the machine. This bin can hold up to 10 used pods. All of the pods are 100% recyclable!! You don’t have to have the guilt of wasting items that cannot be recycled like other machines. There are two apps for the Nespresso machines. One you are able to buy the pods directly from the company and even find some amazing deals. The prices are fairly decent and affordable. Especially when you take into account how amazing the coffee tastes. The other app helps you connect via Bluetooth to your machine to help customize the size/pull that you would like. Each pod has instructions on the such as the recommended size to have as well as the name and if you can use it over ice or milk. The Vertuo Next is a bit noisy while it is making your cup. However, as you can see from the video it makes a beautiful cup of coffee or espresso with a layer of Crema.
I cannot express how much I love this machine and recommend it to any coffee lover.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
4
Compact, stylish, and consistently delivers high-q
on February 20, 2026
Posted by: SinaraS
[This review was collected as part of a promotion.] Great size and design, consistent quality coffee, durable construction and very easy daily use at home. Love it!!!!!!!!!!!!!!!!!!!!!!!!!!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee lovers dream came true
on February 20, 2026
Posted by: ZainabA
[This review was collected as part of a promotion.] Great coffee, but effortless 🙌🏼✨
The Vertuo Next by Nespresso has completely elevated my coffee routine. What I love most is how versatile it is. With just one touch it brews everything from espresso and double espresso to 12oz coffees and even 18oz when you need more!
The technology is impressive with the added app that can be controlled wirelessly. It automatically adjusts for brewing parameters (cup size and temperature) to match each coffee capsule. Just pop one in and press the button, without thinking. The design is sleek and slim at less than 6 inches wide. Perfect for clean uncluttered kitchen look. Ridiculously simple cafe style coffee at home!
The technology is impressive with the added app that can be controlled wirelessly. It automatically adjusts for brewing parameters (cup size and temperature) to match each coffee capsule. Just pop one in and press the button, without thinking. The design is sleek and slim at less than 6 inches wide. Perfect for clean uncluttered kitchen look. Ridiculously simple cafe style coffee at home!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
4
Stylish and Compact
on February 20, 2026
Posted by: TanzyA
[This review was collected as part of a promotion.] I love the size and design of this machine, it’s compact and looks stylish in my kitchen. Assembly was a breeze and it’s just as easy to use. Refilling water tank and inserting the capsules are both simple and intuitive. Everything feels very self explanatory. I also appreciate that the capsules can be recycled, which is important to be from a sustainability standpoint. That said, I do find the capsules a bit pricey, especially considering the quality of the coffee. I can achieve a richer, creamier espresso with my manual machine using fresh beans. While I value the convenience this machine offers (perfect when in a rush or keeping at the office)…it doesn’t really deliver exceptional espresso. The crema is not as dense and velvety as I am used to. It’s more of a light, frothy foam. Overall it’s great machine for convenience and those that don’t have the time or desire to play around with a manual espresso machine.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Great coffee, slim design!
on February 20, 2026
Posted by: TeivaC
[This review was collected as part of a promotion.] I really love the Vertuo Next from Nespresso. It is slimmer and more compact than other pod coffee makers. The coffee tastes better and there are more options for home brewing with and espresso machines. It was easy to assemble. All I had to do was take it out if the box, put the cup shelf on, and plug it in. I live that it stores the used pods in a compartment on the side. My only concern is that I am afraid my husband and son will break off the cup holder since they are rough with things and it only is kept on with a small plastic tab.
Written by a customer while visiting influenster.com