Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,993 Reviews)
Rating breakdown 5,993 reviews
5 Stars
4,320
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
3
Overall a good coffee maker
on February 19, 2026
Posted by: JENNIFERB
[This review was collected as part of a promotion.] Overall this was a nice coffee maker. I've always used my Keurig along with the kcups so this was my first time using this brand and pods. It was easy to use, I appreciated the link to video tutorials as that is how I learn best. It seemed intuitive to use. It was a bit noisy and I had to use it several times to get one full cup which was odd. I love that it doesn't take much space and is stylish.
Written by a customer while visiting influenster.com
Customer Rating
4
Very good!
on February 19, 2026
Posted by: GinaD
[This review was collected as part of a promotion.] This machine is very nice looking. I did a water rinse for the first use. The first coffee was good but not very hot after I added cream. I love that I can adjust the cup size, make shots of a cup of coffee. It does make noise when it’s brewing but it’s not that loud.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on February 19, 2026
Posted by: JenniferG
[This review was collected as part of a promotion.] I’m impressed with the size and power of the Nespresso Vertuo Next coffee machine. It is sleek and practical for use in small spaces. It makes a powerful cup of coffee that is better than the lattes from a coffee shop. I am impressed with how quickly it brews an 8 oz cup of coffee that tastes amazing! Pair it with the pods and it is better than coffee from outside.
Written by a customer while visiting influenster.com
Customer Rating
5
Fantastic machine!
on February 19, 2026
Posted by: DaneD
[This review was collected as part of a promotion.] I can’t say enough good things about this Nespresso Virtue Next. This was my first time trying this brand and I absolutely love this machine! It did take me a little bit to figure out how to use it, but once I figured it out it is very simple and easy to use. The machine recognizes the pods and gives you a coffee shop style brew every time. The pods are a little expensive but I think it’s worth it if you love a nicely brewed coffee or espresso. I also like the fact that the pods are disposed into a bin automatically when you open the machine. Has been an absolutely fantastic experience and I would definitely recommend!
Written by a customer while visiting influenster.com
Customer Rating
5
Good morning to me
on February 19, 2026
Posted by: AshleyP
[This review was collected as part of a promotion.] I got this and was so excited. Works like a charm , it's just like the one they have at hotels. It's easy to use and it came with complimentary pods. The coffee brewed beautifully and quick. The aesthetic build of it was gorgeous. And it's came undamaged and perfect in shipping. Water was amazing heated up fast in the machine it was built and structured to make the best coffee you can have every morning.
Written by a customer while visiting influenster.com
Customer Rating
5
The best COFFEE ever!!
on February 19, 2026
Posted by: AprilR
[This review was collected as part of a promotion.] I love coffee so much!! I Depend on it literally to focus and get work done!! I've tried so many types of coffee and coffee makers trying to find that perfect cup
Then I met Nespresso. WOW
SMOOTH fantastically strong exactly like I Love it!! With such variety your sure to find that perfect blend you love too!!!!! This new Nespresso unit is actually much smaller than my current KKup type maker and I'm absolutely in love with the performance and what it serves up.
Amazing!! I'm really going to enjoy using my new maker and it's so easy to use, you really can't screw it up. This is my new BFF LOL
Now I must find the best place to keep myself restored on these Nespresso pods... If anyone does have a great place with variety I'd love to find that store soon!!!
Then I met Nespresso. WOW
SMOOTH fantastically strong exactly like I Love it!! With such variety your sure to find that perfect blend you love too!!!!! This new Nespresso unit is actually much smaller than my current KKup type maker and I'm absolutely in love with the performance and what it serves up.
Amazing!! I'm really going to enjoy using my new maker and it's so easy to use, you really can't screw it up. This is my new BFF LOL
Now I must find the best place to keep myself restored on these Nespresso pods... If anyone does have a great place with variety I'd love to find that store soon!!!
Written by a customer while visiting influenster.com
Customer Rating
1
Hate Everything About It
on February 19, 2026
Posted by: ArielY
[This review was collected as part of a promotion.] I was truly excited to try the Nespresso Vertuo Next – White, but it is just the absolute worst coffee machine I've had. I am a first tike Nespresso user and it will be my last too. The set up for this is overly complicated with the provided instructional manual requiring one to use a QR code to view the video instructions on how to use it for the first time. It is not friendly for use for individuals with arthritis or limited mobility, as the locking mechanism took two hands just to get it open and closed. The machine itself practically screams out when you're using it, being overly noisy and generally unpleasant to listen to. I definitely won't be using this often, likely just going back to my original coffee machine.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing!!
on February 19, 2026
Posted by: MorganF
[This review was collected as part of a promotion.] Holy crap! This is my new favorite thing ever!! There are so many options. The coffee is hot, it’s so easy to set up & do. I’ve been able to rotate between different pods everyday. It’s not too strong for me, but you can make it as strong as you’d like!! I highly recommend this to anyone who wants to have their espresso or coffee quick and on the go. You definitely get the bang for your buck with this one. I love that i can use any size cup and have the ability to adjust how strong i want it to be. The bigger the cup, the lighter it is. The smaller the cup, the stronger it is! I like mine down the middle. A good kick to keep me going!
Written by a customer while visiting influenster.com