Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,993 Reviews)
Rating breakdown 5,993 reviews
5 Stars
4,320
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
A truly special coffee experience
on February 18, 2026
Posted by: MichelleH
[This review was collected as part of a promotion.] This machine makes a GREAT cup of coffee. Like really great. The flavor is outstanding, and I love that it adds a nice frothy crema on top of each cup. So good. It’s very easy to use, and it wasn’t too complicated to connect it to the app via wi-fi. It’s amazing how it knows what type of pod is in it and adjusts the brewing to match.
I also love the variety of the capsules on the site, but they are a bit pricey. My household drinks a lot of coffee in the mornings, so this probably won’t replace my 12-cup drip maker. (I haven’t tried the larger brewing option yet as I don’t have a carafe that fits properly underneath.) But it makes an excellent treat for my work-at-home afternoons and weekends.
The slim design is very nice, but one thing I don’t care for is the feature that picks up the pod and drops it into a holding compartment. I’d rather just take the pod out myself, especially since I have to move the machine to access the compartment. It also looks like the machine could be a bit smaller without it.
I’ve already raved about my nespresso vertuo next at a family gathering, and I would recommend it to anyone looking for a truly special cup of coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
Excellent Machine!
on February 18, 2026
Posted by: KatherineG
[This review was collected as part of a promotion.] This is such an upgrade from my 15-year old k-cup machine that it’s hard not to brag to anyone who will listen. The machine is beautiful and compact with very ergonomic lines. It fits perfectly in a corner, and can be easily pulled out to fill the water tank. It took a few minutes to connect the machine to my phone using the app and I haven’t fully explored all the app features, but it did tell me yesterday that the machine was out of water so that’s pretty cool. It’s quieter than the old machine and brews just as quickly and the quality of the coffee is outstanding. It makes coffee a real treat! I’m thoroughly enjoying it and may even purchase one for a wedding gift.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Love my coffee machine
on February 18, 2026
Posted by: MyN3
[This review was collected as part of a promotion.] Nespresso is a coffee popular brand for anyone who addict to coffee. I love it. The machine is nice and small. It doesnt take too much space but i made ur kitchen counter look more fancy. Love it . Easy to use and clean as well is a big bonus
Written by a customer while visiting influenster.com
Customer Rating
5
So nice
on February 18, 2026
Posted by: AmyE
[This review was collected as part of a promotion.] This is so sweet! It’s so much quieter than my old one, is fairly quick to brew the coffee, and makes the perfect cup every time! It’s fun to play around with different recipes with the espresso
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing
on February 18, 2026
Posted by: briciaS
[This review was collected as part of a promotion.] I absolutely love my nespresso. This product is extremely reliable, works very quickly and is super user friendly and easy to operate. The size is slim so it fits easily in my space
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing
on February 18, 2026
Posted by: KatarinaR
[This review was collected as part of a promotion.] I love this machine! I think it’s such a versatile product since you can make espresso and regular coffee in it from small cups to large pots of coffee. The coffee tastes great too!
Written by a customer while visiting influenster.com
Customer Rating
4
Easy to set up and use. You can connect it to you
on February 18, 2026
Posted by: MelissaD
[This review was collected as part of a promotion.] I was so excited about this machine. It is very sturdy. Ieasy to set up and use. The cleaning process was also easy. It makes the perfect cup so quickly. I like that once you open the top after making your coffee, the pod flips out by itself into the container on the side. Makes for easy disposal. So far it's been a pretty good machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful aesthetic pleasing Nespresso machine** R
on February 18, 2026
Posted by: HollieL
[This review was collected as part of a promotion.] I'm absolutely obsessed with my Vertuo next- white Nespresso machine!
I have always been a coffee lover and I pride myself on knowing the good coffees. I do however need to clarify something: I'm cheap**
Buying this Nespresso machine probably never would have happened. I'm so glad I get to properly give my opinion on this gift. I will tell you right now, it is worth any money at your local store. I'm a coffee snob and this coffee just tastes so much better- than a K-Cup Keurig.
I do not want to speak negative of the Keurig machine because that has kept me going with three kids.... But the Nespresso machine coffee just tastes better.... richer, thicker, fuller, I have more energy than I ever had before. If you have kids and you love coffee, get yourself the Nespresso machine! The only negatives that I could find: The machine can be loud at times. If you have a sleeping baby who does not like noise, probably would not like this machine. But compared to a Keurig, the sound is similar. Maybe a tad louder. Also, the cost of each pod is more compared to a K-Cup. I do however respect the fact that -the coffee tastes better, so the cost will be higher. Just keep that in mind. There are many positives* The coffee it tastes amazing and honestly too* the machine is beautiful in my newly redone kitchen, so the overall aesthetics of it are so pleasing. It is easy to use, and you can use your phone so that is a plus too.
10/10
I have always been a coffee lover and I pride myself on knowing the good coffees. I do however need to clarify something: I'm cheap**
Buying this Nespresso machine probably never would have happened. I'm so glad I get to properly give my opinion on this gift. I will tell you right now, it is worth any money at your local store. I'm a coffee snob and this coffee just tastes so much better- than a K-Cup Keurig.
I do not want to speak negative of the Keurig machine because that has kept me going with three kids.... But the Nespresso machine coffee just tastes better.... richer, thicker, fuller, I have more energy than I ever had before. If you have kids and you love coffee, get yourself the Nespresso machine! The only negatives that I could find: The machine can be loud at times. If you have a sleeping baby who does not like noise, probably would not like this machine. But compared to a Keurig, the sound is similar. Maybe a tad louder. Also, the cost of each pod is more compared to a K-Cup. I do however respect the fact that -the coffee tastes better, so the cost will be higher. Just keep that in mind. There are many positives* The coffee it tastes amazing and honestly too* the machine is beautiful in my newly redone kitchen, so the overall aesthetics of it are so pleasing. It is easy to use, and you can use your phone so that is a plus too.
10/10
(click to see the video)
Written by a customer while visiting influenster.com