Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,418 Reviews)
Rating breakdown 5,418 reviews
5 Stars
3,882
4 Stars
611
3 Stars
201
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,590 out of
3,343)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
The Ferrari of Coffee Makers
on February 15, 2026
Posted by: EllJ
[This review was collected as part of a promotion.] The Ferrari of Coffee Makers (Speed, Beauty, and a Very Loud Engine)
The Design: A Space-Saving Marvel
If your kitchen counter is prime real estate, you will love how narrow this machine is. It has a beautiful, minimalist silhouette that tucks away easily without sacrificing style. It’s rare to find a high-end coffee maker that doesn’t feel like it’s trying to take over the whole room.
The Cleanup: Virtually Effortless
The highlight for me—besides the coffee—is the maintenance. There is almost nothing to clean! The machine is designed for the "busy morning" lifestyle. When you lift the top, it mechanically grabs the used pod and drops it into a side container. It’s ingenious, hygienic, and keeps your hands completely clean. It’s the ultimate "set it and forget it" machine.
The Experience: Barista Quality at Home
The coffee itself is amazing. Using the round pods, it produces a rich, deep flavor with a thick, velvety crema on top every single time. The "Centrifusion" technology (reading the barcode to adjust the brew) means you get a perfect cup without having to push more than one button.
The Reality Check
The Volume: I have to be honest—this is easily the noisiest, loudest machine I’ve ever used. When it starts to spin that pod, it sounds like a small airplane is preparing for takeoff in my kitchen. It’s a very short-lived sound, but definitely not a "stealth" brewer!
The Pod Investment: The pods are a bit on the pricey side and you are locked into the Nespresso line, but for the quality and convenience, many will find it a fair trade.
The Verdict
This is a beautiful, narrow, and incredibly user-friendly machine. If you can handle a few seconds of loud "engine" noise in exchange for a world-class cup of coffee and a totally clean counter, this is the one for you.
The Design: A Space-Saving Marvel
If your kitchen counter is prime real estate, you will love how narrow this machine is. It has a beautiful, minimalist silhouette that tucks away easily without sacrificing style. It’s rare to find a high-end coffee maker that doesn’t feel like it’s trying to take over the whole room.
The Cleanup: Virtually Effortless
The highlight for me—besides the coffee—is the maintenance. There is almost nothing to clean! The machine is designed for the "busy morning" lifestyle. When you lift the top, it mechanically grabs the used pod and drops it into a side container. It’s ingenious, hygienic, and keeps your hands completely clean. It’s the ultimate "set it and forget it" machine.
The Experience: Barista Quality at Home
The coffee itself is amazing. Using the round pods, it produces a rich, deep flavor with a thick, velvety crema on top every single time. The "Centrifusion" technology (reading the barcode to adjust the brew) means you get a perfect cup without having to push more than one button.
The Reality Check
The Volume: I have to be honest—this is easily the noisiest, loudest machine I’ve ever used. When it starts to spin that pod, it sounds like a small airplane is preparing for takeoff in my kitchen. It’s a very short-lived sound, but definitely not a "stealth" brewer!
The Pod Investment: The pods are a bit on the pricey side and you are locked into the Nespresso line, but for the quality and convenience, many will find it a fair trade.
The Verdict
This is a beautiful, narrow, and incredibly user-friendly machine. If you can handle a few seconds of loud "engine" noise in exchange for a world-class cup of coffee and a totally clean counter, this is the one for you.
Written by a customer while visiting influenster.com
Customer Rating
5
Absolutely love!
on February 15, 2026
Posted by: JordanJ
[This review was collected as part of a promotion.] Completely in love with this machine. I don’t know why I never purchased one!! The only downside is that it is really long so it was hard to find a space on my counter in our current home that didn’t take away from my food prep space. Other than that, I’m obsessed with it! The coffee tastes amazing, it’s easy to use and a super sleek design with not alot of buttons (which I love). The pod gets extracted from the loading area so you only have to dump the pods every so often. The machine feels very well made and something that will last forever. Will be recommending to all future friends needing an espresso machine!
Written by a customer while visiting influenster.com
Customer Rating
4
Slightly Confusing For New User, Great Yummy Taste
on February 15, 2026
Posted by: ShancyL
[This review was collected as part of a promotion.] This was my first time using a Nespresso Machine. I gave it a 4 star because the instructions given were confusing. I thought I had to use an app to make a cup of coffee. I had to YouTube how to use it. Other than that mishap, the taste is good and high quality for sure. The design is clean and sleek. I also like how the empty pod automatically goes to trash after using.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect coffee machine
on February 15, 2026
Posted by: AmandaL
[This review was collected as part of a promotion.] I have wanted a Nespresso for years. I’m in love with this machine. I love that you can connect and remote brew from your phone. Eat straight forward set up. Easy to clean and not incredibly bulky.
Written by a customer while visiting influenster.com
Customer Rating
4
Good coffee, no hot water feature
on February 15, 2026
Posted by: AllieK
[This review was collected as part of a promotion.] I thought this was super cute. Mine came a little scuffed up from transit which I didn’t love but it was still functional. I think that the coffee tastes better than your standard Keurig coffee which is was I was using before. I do wish you had the ability to just get hot water without needing a pod. I make a lot of tea and relied on my Keurig to get the hot water for it and am unable to do that now. Otherwise it’s cute, functional, and the coffee tastes good.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on February 15, 2026
Posted by: NadiyaL
[This review was collected as part of a promotion.] I like the design of the coffee machine, the mix of white and black, it looks so stylish on my kitchen counter. The coffee is amazing, the taste is so rich and intense. Cleaning is easy. I like the way it pops out the used capsules. It’s little pricey but you get coffee shop experience at home.
Written by a customer while visiting influenster.com
Customer Rating
5
Love
on February 15, 2026
Posted by: YaraK
[This review was collected as part of a promotion.] Absolutely love the new machine. I had an older version but this one is so much easier and quicker to use. The pods are all so good. It also looks really nice in the grey color. The app lets you customize how long you want your shots which is also great to tailor strength of coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
Luxurious coffee and espresso at home
on February 15, 2026
Posted by: AimeeS
[This review was collected as part of a promotion.] The Nespresso Vertuo Next brings the luxurious preparation of espresso and coffee from the cafe to your home. This is so different than other single serve coffee machines as the quality of the coffee preparation is very high; the coffee is rich and not watered down, and is finished with a creamy foam. Plus it fits in a small space on the counter.
Written by a customer while visiting influenster.com