Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,418 Reviews)
Rating breakdown 5,418 reviews
5 Stars
3,882
4 Stars
611
3 Stars
201
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,590 out of
3,343)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
3
I need to get used to it , taste is great tho
on February 15, 2026
Posted by: SaraM
[This review was collected as part of a promotion.] So the box was huge with what actually came in it .. I think packing wise, this could of been consolidated (if this is important to you lol I keep boxes ) I feel I am pretty IT / computer friendly for a an older millennial but not even I don’t like an app for everything. The lid is a bit hard to shut , there is no option to fix the amount of ounces bc it says it’s meant to be the automatic right amount. I also thought there was a seperate frother but it froths as it pours which is cool, but put your sugar and creamer in it first .
I think I need to use it more. The box of the variety coffee pods are a bit confusing to understand what I am using, it’s not just plug in a pod and go. I think some ppl would love this, and some would hate. So far I like it, but I don’t love it. The taste and frother was really good tho, it tasted premier so I will say that!
I think I need to use it more. The box of the variety coffee pods are a bit confusing to understand what I am using, it’s not just plug in a pod and go. I think some ppl would love this, and some would hate. So far I like it, but I don’t love it. The taste and frother was really good tho, it tasted premier so I will say that!
Response from influenster.comBy Chloe H., Customer Service, February 17, 2026
Thank you for your review, Sara. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. Please call us directly at, 800-562-1465, we'll be happy to help.
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso machine
on February 15, 2026
Posted by: HaleighM
[This review was collected as part of a promotion.] This nespresso machine offers a sleek design and delivers amazing coffee that tastes like a coffee bar at home. Its ease and convenience is so handy and delicious.
Written by a customer while visiting influenster.com
Customer Rating
5
love my morning routine of making coffee!!
on February 15, 2026
Posted by: AbbyJ
[This review was collected as part of a promotion.] i love the nespresso, it’s such a nice little coffee maker. the unit itself is a little large but it’s nice and slim so it still fits well on the counter. it’s also big enough that you can make quite a few coffees before having to fill the back up with water, it makes great little espressos so easily; and is very easy to use and clean up. there’s no loud brewing noises and seems to hold up very well!!
Written by a customer while visiting influenster.com
Customer Rating
5
Effortless Brewing with Sleek, Modern Design
on February 15, 2026
Posted by: AraceliS
[This review was collected as part of a promotion.] Starting with the packaging, it was very easy to unbox. The outer box includes a convenient handle on top, making it simple to carry. The side panel of the box detaches smoothly, leaving the machine fully accessible and nicely exposed without struggling to pull it out.
The machine itself features a single, simple button and a heavy-duty locking system that feels secure and durable. It fits a variety of Vertuo capsules, which makes it versatile for different coffee sizes and styles. The coffee comes out nice and foamy every time. It also has a built-in container where the used capsules automatically fall, keeping everything neat and making cleanup quick and easy.
The white and black design is sleek, modern, and elegant. Perfect for elevating any kitchen countertop.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect for busy mornings
on February 15, 2026
Posted by: VitalinaN
[This review was collected as part of a promotion.] I’ve been using Nespresso Vertuo Next for a week now and it quickly became park of my daily routine. I love how simply it is to use. The coffee tastes smooth and well balanced every time, and it heats up fast, which is perfect for busy mornings. The machine delivers great coffee without any extra effort.
Written by a customer while visiting influenster.com
Customer Rating
5
Impressive
on February 15, 2026
Posted by: AngelicaC
[This review was collected as part of a promotion.] I’m very impressed with this coffee maker. If you love espresso coffees as much as I do, you will love this machine. It was very easy to use. It is louder than other coffee makers but not as loud as other espresso machines. There is an adjustable stand depending on what kind of coffee you are making. There’s no clean up that I can see. Once you’ve finished making your coffee, and open the lid, the coffee pod jumps off and dispenses into a compartment that you open and throw away without having to touch the pod. I’m excited that I can make my own cappuccinos at home.
Written by a customer while visiting influenster.com
Customer Rating
5
Levels up your coffee game
on February 15, 2026
Posted by: JessicaH
[This review was collected as part of a promotion.] If you’re looking for a coffee machine that is simple to use and levels up your coffee game then this is it. Not only does the Nespresso Vertuo have a wide variety of pod flavors, they actually taste as high quality as you can get from a pod machine. Easy to set up physically because there is only one piece to put on, the cup holder. After I plugged it in I downloaded the Smart app and it paired up right away. The app allows you to re-order more pods, check maintenance on the machine, and find recipes. I do wish you could schedule or set the coffee to make from your phone, but I also understand why you can’t. The unique part of the Nespresso is that it can scan the barcode on your pods and adjusts the machine accordingly to make the perfect cup of coffee. So far we have been drinking Melozio and Blonde. I do find that all of their coffee is quite strong, so that’s something to be aware of. Also a special note to the fact that all of their pods are recyclable and they get thrown back into a convenient container on the side until it’s time to recycle them.
I’m really happy with the machine so far. It looks sleek and modern, it’s convenient to use, and it actually produces high-quality cafe types of coffee and espresso.
Written by a customer while visiting influenster.com
Customer Rating
4
Convenient, smooth, stylish.
on February 15, 2026
Posted by: JeannieF
[This review was collected as part of a promotion.] Conveniently makes smooth, strong coffee or espresso (depending on which pod you use) in your own kitchen. I like that it makes different sizes. It’s a bit loud, but it heats the water very quickly and to a good temperature…doesn’t cool off too quickly.
Written by a customer while visiting influenster.com