Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,418 Reviews)
Rating breakdown 5,418 reviews
5 Stars
3,882
4 Stars
611
3 Stars
201
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,590 out of
3,343)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
Space saving design and simple one-button operatio
on February 14, 2026
Posted by: EmilyH
[This review was collected as part of a promotion.] The Nespresso Vertuo Next machine makes at-home coffee making a truly delightful experience. ☕️
First, the machine’s design: it is so sleek, and takes up very little room on the counter thanks to its slim width. There is a shelf for your cup or mug that is height adjustable, allowing you to make anywhere from a few ounces to a full carafe of coffee, depending on capsule size. However, the shelf isn’t very large in diameter, so some larger sized mugs don’t fit very well and are a bit unstable sitting on the shelf. There is a cool hidden compartment that stores the used capsules; it’s like a little conveyor belt that when you open the lid after brewing, little wings scoop up the used capsule and send it right into the storage compartment, no touching needed! Other than that, there aren’t too many parts or buttons to the machine, making it easy to store and use. The black and white color scheme also looks modern.
Next, machine operation could not be easier. In just a few steps and 1-3 minutes (depending on how much coffee you’re brewing), you have a full bodied beverage that tastes like it just came from a hip cafe. To use, just turn on the machine with the press of a button, fill the removable water tank with water, select and load your capsule, close and lock the lid, press the button again, wait, and enjoy! Not only does it heat up and brew quickly, but it is also fairly quiet, so no concerns about waking up other household members while getting your caffeine fix. Plus, there is even an app that connects via Bluetooth to help refine and personalize your brews.
The capsules themselves are fairly unique, coming not only in different flavors, but also sizes, allowing customization of taste and volume. There are fully recyclable with Nespresso’s recycling program, although I would have loved to see them recyclable in my normal curbside bins or even compostable. Still, I’m glad not to have to feel ~as~ guilty about using single use capsules. The coffee flavor is smooth and bold, with a capsule for every taste profile, and they also serve well for doctoring up with creamers and milk. A feature that is lacking is a reuseable capsule in which you could put coffee grounds of your choosing, but the barcode scan feature of the capsules prevents this.
Overall, the Nespresso Vertuo Next system looks great in the kitchen and makes a tasty cup of coffee with just a touch of a button.
Written by a customer while visiting influenster.com
Customer Rating
5
Very convenient, great coffee at the press of a bu
on February 14, 2026
Posted by: TashfiaM
[This review was collected as part of a promotion.] This is one of my favorite machines to use for making coffee, especially for those of us who often consume espresso based drinks.
This makes the process so convenient and easy. Their store contains a wide variety of pods for every flavor for when you whatever you want- regular coffee or espresso.
My drink of choice is an iced latte so this makes it very convenient for me. It’s so fast and there is no work involved. All you have to do is press a button.
clean up is also fairly simple because it takes a while for the used pod compartment to fill up.
For those with busy mornings or those just looking for a very easy way to make the perfect coffee cup, this is such a great option.
Convenience aside, I do believe that the pods make genuinely good coffee that always taste fresh. The drinks I make are comparable to any coffee shops.
Also these machines are very sleek, don’t take up much space and look very cute on the counter.
One con is that you’re restricted to using only Nespresso pods but based on the convenience and quality of the pods themselves, as well as the variety available, that’s not a big issue for me.
This makes the process so convenient and easy. Their store contains a wide variety of pods for every flavor for when you whatever you want- regular coffee or espresso.
My drink of choice is an iced latte so this makes it very convenient for me. It’s so fast and there is no work involved. All you have to do is press a button.
clean up is also fairly simple because it takes a while for the used pod compartment to fill up.
For those with busy mornings or those just looking for a very easy way to make the perfect coffee cup, this is such a great option.
Convenience aside, I do believe that the pods make genuinely good coffee that always taste fresh. The drinks I make are comparable to any coffee shops.
Also these machines are very sleek, don’t take up much space and look very cute on the counter.
One con is that you’re restricted to using only Nespresso pods but based on the convenience and quality of the pods themselves, as well as the variety available, that’s not a big issue for me.
Written by a customer while visiting influenster.com
Customer Rating
5
Mini cafe in your home
on February 14, 2026
Posted by: ElisaO
[This review was collected as part of a promotion.] This Nespresso has definitely been an upgrade to my coffee routine. The design is modern and compact, which saves up so much of my countertop space. The dark grey color looks so clean and high-end on my counter. I love how easy it is to use, you just pop a pod in and it automatically adjusts for a perfect cup of coffee. The coffee quality is nice, it heats up quickly and is consistently hot. Literally feels like having a mini cafe at home!
Written by a customer while visiting influenster.com
Customer Rating
5
The coffee this makes is really good
on February 14, 2026
Posted by: AimeeB
[This review was collected as part of a promotion.] I really like this coffee maker. Its compact which i like. The coffee brews with a great foam. Its really satisfying to watch it brew and it is good coffee. Its a bit loud though which is the only thing I dont like. Also the instruction manual is useless
So I had to Google instructions.
So I had to Google instructions.
Written by a customer while visiting influenster.com
Customer Rating
3
Nepresso Vertuo Next - Dark Grey
on February 14, 2026
Posted by: WalidaN
[This review was collected as part of a promotion.] Ehhh. Not super impressed with this.
Straight to it .. It’s loud and a bit clunky. Sleek look to it . but requires app access , has limited almost cryptic instructions and feels slightly cheap. The water container on the back seems like an eye sore and after thought.
Straight to it .. It’s loud and a bit clunky. Sleek look to it . but requires app access , has limited almost cryptic instructions and feels slightly cheap. The water container on the back seems like an eye sore and after thought.
The heavy glossy plastic doesn’t gives that this will last long durability wise.
As for the coffee it brewed up a half empty cup and I have no clue as to why. Somethingto kote .. This arrived rather dusty. I had to completely wipe this down prior to using. That should be addressed - ASAP.
This probably is better suited and would work great for maybe a beginner coffee drinker.
Outside of that .. this isn’t the coffee maker for me.
As for the coffee it brewed up a half empty cup and I have no clue as to why. Somethingto kote .. This arrived rather dusty. I had to completely wipe this down prior to using. That should be addressed - ASAP.
This probably is better suited and would work great for maybe a beginner coffee drinker.
Outside of that .. this isn’t the coffee maker for me.
Written by a customer while visiting influenster.com
Customer Rating
4
Hot, Skinny & Surprisingly Convincing
on February 14, 2026
Posted by: jessikaJ
[This review was collected as part of a promotion.] TL;DR (for busy sippers)
• Brew style: espresso + full size coffee via barcode pods
• Taste: smooth, rich, noticeably elevated from K cups
• Speed: very quick heat up and brew
• Design: slim, photogenic, counter friendly
• Setup: ready almost immediately out of the box
• Catch: pod system only; long term capsule cost adds up
• Taste: smooth, rich, noticeably elevated from K cups
• Speed: very quick heat up and brew
• Design: slim, photogenic, counter friendly
• Setup: ready almost immediately out of the box
• Catch: pod system only; long term capsule cost adds up
⏔⏔⏔⏔⏔⏔⏔⏔⏔꒰᧔ෆ᧓꒱⏔⏔⏔⏔⏔⏔⏔⏔⏔
Initial Impressions
I was a loyal K cup person.
One brew with the Vertuo Next and I understood the hype.
First of all, the machine itself is hot. Slim. Minimal. Very photogenic on the counter. It does not dominate space, and it looks far more elevated than most pod systems.
Setup was refreshingly simple. It comes essentially ready to go, which makes that first cup feel immediate rather than technical.
⏔⏔⏔⏔⏔⏔⏔⏔⏔꒰᧔ෆ᧓꒱⏔⏔⏔⏔⏔⏔⏔⏔⏔
Clock the Tea
The biggest difference is taste.
Compared to traditional K cups, the coffee feels fuller, smoother, and more intentional. It brews hot, not lukewarm, which matters. The crema layer on top makes even a basic cup feel closer to café quality.
It is also very quick. Insert pod, close, press, done. No complicated menus or guesswork.
The barcode system reads each capsule and adjusts automatically. You do not have to think about ratios or settings. It handles it.
For someone who wants good coffee without becoming a barista, this hits.
⏔⏔⏔⏔⏔⏔⏔⏔⏔꒰᧔ෆ᧓꒱⏔⏔⏔⏔⏔⏔⏔⏔⏔
Where It Excels
• noticeably better flavor than standard pod machines
• brews hot and fast
• slim footprint, aesthetically pleasing
• minimal setup and intuitive operation
• versatile cup sizes from espresso to full coffee
• brews hot and fast
• slim footprint, aesthetically pleasing
• minimal setup and intuitive operation
• versatile cup sizes from espresso to full coffee
⏔⏔⏔⏔⏔⏔⏔⏔⏔꒰᧔ෆ᧓꒱⏔⏔⏔⏔⏔⏔⏔⏔⏔
Where Shoppers Should Be Realistic
• only compatible with Nespresso Vertuo capsules
• capsules cost more than traditional K cups
• crema texture may surprise those used to drip coffee
• not for someone wanting manual brew control
• capsules cost more than traditional K cups
• crema texture may surprise those used to drip coffee
• not for someone wanting manual brew control
This is convenience plus upgrade, not customization plus savings.
⏔⏔⏔⏔⏔⏔⏔⏔⏔꒰᧔ෆ᧓꒱⏔⏔⏔⏔⏔⏔⏔⏔⏔
Thoughts I’m Leaving You With; Until Next Time
The Vertuo Next converted me faster than I expected. It is sleek, fast, and genuinely produces a better cup than what I was used to.
Hot and skinny; just how I like my coffee.
If you want a visible upgrade from standard pod brewing without adding complexity to your morning, this feels like a very easy yes.
Until next time; life is too short for mediocre coffee. ☕✨
Written by a customer while visiting influenster.com
Customer Rating
5
useful espresso
on February 14, 2026
Posted by: ThiN
[This review was collected as part of a promotion.] i love useful espresso machines. they make really great espresso coffee. make a hot cup coffee enough for enjoying. i also like how easy for cleaning and setting up. They are relatively and variable.
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee shop, who?
on February 14, 2026
Posted by: MarianneC
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a state of the art machine that creates beautifully frothy beverages with the ease of one pod and one button! The slim, sleek design is counter top friendly, especially for those who don't have a lot of real estate to work with. Can't wait to make more fancy coffee shop style drinks at home!
Written by a customer while visiting influenster.com