Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,407 Reviews)
Rating breakdown 5,407 reviews
5 Stars
3,876
4 Stars
607
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,587 out of
3,340)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Easy to use!
on February 14, 2026
Posted by: ChelseaV
[This review was collected as part of a promotion.] We are really enjoying this espresso machine and it’s ease of use. The one button mechanism makes for a sleek design that you cannot mess up. It does have different functions depending on how many times you press the button, etc. The pod usage was very smooth when complete it empties into the waste canister smoothly without issue. The complimentary pods taste great and come with a handy guide for different combinations!
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome product
on February 14, 2026
Posted by: RondaH
[This review was collected as part of a promotion.] Thank you for this wonderful Nespresso machine. This machine is very easy to operate and it brews the coffee and espresso. It also picks up the used pods and puts them in a container to throw away.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on February 14, 2026
Posted by: LindsayB
[This review was collected as part of a promotion.] My husband is the main coffee drinker in the house and he loves this machine! It’s only been a few days and we’ve tried over half of the pods it came with and ordered more! It works very much like our Kuerig, but takes up much less counter space. I love that the pods are recyclable- you can get a free mailer to send them back - and that they aren’t plastic! It was very easy to set up.
Written by a customer while visiting influenster.com
Customer Rating
4
Easy easy and easy
on February 14, 2026
Posted by: YasminF
[This review was collected as part of a promotion.] This machine is great! I love that this Vertuo Next model is compact and beautifully made.
It is very easy to assemble and even easier to use. I loved it. And loved even more that they sent me some complimentary pods to try.
The only downside is that this machine only accepts a specific type of capsules.
It is very easy to assemble and even easier to use. I loved it. And loved even more that they sent me some complimentary pods to try.
The only downside is that this machine only accepts a specific type of capsules.
Written by a customer while visiting influenster.com
Customer Rating
4
Solid Machine
on February 14, 2026
Posted by: TamaraM
[This review was collected as part of a promotion.] Nespressso Vertuo Next was a little tricky to get started with. Once I pushed the right button combination to clean the machine, I was ready to brew. I popped a pod in and it brewed very quickly once water was heated. It was initially very frosty but once completed settle into a beautiful and deep brown color as you can see. It has outstanding flavor and temperature for consumption. I am going to tweak the amount of water which I could see in a video.
Nespresso Vertuo has a small footprint on my counter which is a plus. The pod is removed by the machine to a small waste bin which I find easy to remove and dispose of pods. I like the water capacity so I’m not constantly refilling it.
It is a cool looking expresso maker that is clearly well designed and made. It is rather heavy for its size. I like that that too locks for brewing for safety reason. I have not connected it to the available app yet, but love the concept. I would love for Nespresso to make one that can heat milk.
Overall, if you love espresso and coffee like I do, this a great and versatile machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Better than any coffee shop!
on February 14, 2026
Posted by: NatashaG
[This review was collected as part of a promotion.] Not only is the design of the Vertuo beautiful and sleek, but it makes the most amazing espresso, espresso drinks, and variety of coffee. It’s very easy to use. You pour water in the back reservoir then put a Nespresso pod of your choice into the machine. The machine reads the barcode on the pod and makes your drink accordingly. It’s like having your own personal barista! It works very quickly, and is quiet; which I like as well. It’s made of good quality and sturdy materials, so I feel it will last a long time. The maintenance seems very simple. It has a light that turns on when it’s time to descale, and once you add the descaling solution the machine handles the rest. I’m a total coffee addict, and I give this a 10 out of 10!!! My morning cappuccinos and lattes come out superb!
Written by a customer while visiting influenster.com
Customer Rating
5
Frothy Coffee
on February 14, 2026
Posted by: HeidiB
[This review was collected as part of a promotion.] This is a very nice machine. It's sleek and stylish. It wasceasy to put together. It quickly brews your coffee or esspresso with one push of a button. The coffee comes out frothy on the top. The pods disappear into the tank until full.
Written by a customer while visiting influenster.com
Customer Rating
4
Nice coffee maker
on February 14, 2026
Posted by: JennM
[This review was collected as part of a promotion.] This was easy to set up and get ready for coffee. I gave 4 stars because the water temperature does not get hot enough for my liking. Also the pods are very expensive and i don’t like that I have to buy on the Nespresso site.
Written by a customer while visiting influenster.com