Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,407 Reviews)
Rating breakdown 5,407 reviews
5 Stars
3,876
4 Stars
607
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,587 out of
3,340)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Feels like luxury
on February 13, 2026
Posted by: LizbethH
[This review was collected as part of a promotion.] Very easy to put together and use. I love that you have a variety of different flavors to select from. It is easy to clean and potable to travel with and store.
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso Vertuo Next
on February 13, 2026
Posted by: AbeR
[This review was collected as part of a promotion.] This Nespresso Vertuo Next is the best coffee machine for everyday use. It’s retro look and it’s convenient compact size makes it a perfect appliance for any kitchen. It’s a soft and subtle machine, with light pouring and little to no noise. The switches are lit and the cleaning process is extremely simple with the simple replacement of the pods and the periodic cleaning cycle. I enjoy this product and I’m so grateful I got it from Influenster!
Written by a customer while visiting influenster.com
Customer Rating
5
One of the best coffee maker.
on February 14, 2026
Posted by: VictorG
[This review was collected as part of a promotion.] Coffee maker with a beautiful design and color made of plastic of very good quality has its water container with a capacity of one liter , it also has a drawer in the middle part where every time you are going to replace the coffee bowl that has been used is discarded to that part of the middle with ease of cleaning and it is also very easy to use since it only has a button but you can also operate it through a cell phone application has a base for the cup that you can. Accommodating in three different levels according to the size of your cup I recommend it if I like coffee in the mornings since it is very efficient and does not take up much space and has a good size plug cable . It is a very well manufactured coffee maker , you can find it in another variety of colors .
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on February 13, 2026
Posted by: BarbsO
[This review was collected as part of a promotion.] I enjoyed using this product, my coffee always brewed perfectly. The product seems durable and very reliable as well, and it was not too noisy when using.
Written by a customer while visiting influenster.com
Customer Rating
4
Great machine but very loud!
on February 14, 2026
Posted by: AndiB
[This review was collected as part of a promotion.] I received this product for free in exchange for an honest review.
The machine is attractive, but I immediately had fingerprints on it and felt the need to keep wiping them off.
I found the machine to be quite long for my space , but was able to turn it on its side and keep its functionality. I do like that I can easily sill access water, insert pod and use power under my cabinets with ease.
The lock and unlock it quite firm, and takes a little effort to manipulate. The first time I thought I would break it, but didn’t obviously.
You do need WiFi and Bluetooth in order to set your machine up and to register. It is quite easy, but it asked what model you have and my color wasn’t listed, but seemed to correct once it asked for the serial number (found under the cup grate).
The cup rest is adjustable, which is great to contain splashes on the counter, however it is a bit small for my favorite wide bottom coffee mug. Luckily I had the glass one pictured, although glass doesn’t hold the heat as much as my ceramic mug does. I wish the cup stand was a little wider for this reason. It does adjust easily, just pull pout of slot and push into another.
This machine is LOUD, so no secret brews here. It was loud during the first rinse pre-cycle and even during the actual brew. I added a video so you can experience it.
It did make a nice cup of coffee and did look very nice in the mug. What I really liked was when you unlock and open the top, the machine automatically tosses the used pod into the used pod receptacle, so you done have to handle a hot pod. The drawer also is fully removable to dispose of pods and for cleaning.
If the machine wasn’t this loud, I would probably give it 5 stars… but I honestly feel like the sound is quite obnoxious and annoying.
The machine is attractive, but I immediately had fingerprints on it and felt the need to keep wiping them off.
I found the machine to be quite long for my space , but was able to turn it on its side and keep its functionality. I do like that I can easily sill access water, insert pod and use power under my cabinets with ease.
The lock and unlock it quite firm, and takes a little effort to manipulate. The first time I thought I would break it, but didn’t obviously.
You do need WiFi and Bluetooth in order to set your machine up and to register. It is quite easy, but it asked what model you have and my color wasn’t listed, but seemed to correct once it asked for the serial number (found under the cup grate).
The cup rest is adjustable, which is great to contain splashes on the counter, however it is a bit small for my favorite wide bottom coffee mug. Luckily I had the glass one pictured, although glass doesn’t hold the heat as much as my ceramic mug does. I wish the cup stand was a little wider for this reason. It does adjust easily, just pull pout of slot and push into another.
This machine is LOUD, so no secret brews here. It was loud during the first rinse pre-cycle and even during the actual brew. I added a video so you can experience it.
It did make a nice cup of coffee and did look very nice in the mug. What I really liked was when you unlock and open the top, the machine automatically tosses the used pod into the used pod receptacle, so you done have to handle a hot pod. The drawer also is fully removable to dispose of pods and for cleaning.
If the machine wasn’t this loud, I would probably give it 5 stars… but I honestly feel like the sound is quite obnoxious and annoying.
Written by a customer while visiting influenster.com
Customer Rating
4
Convenient and fast
on February 14, 2026
Posted by: DaryaM
[This review was collected as part of a promotion.] I really like how quick and efficient this machine. It takes literally a few moments to brew a hot cup of coffee. The variety of available pods is amazing, I just can’t wait to try them all. The only downside I noticed is that sometimes the machine does not recognize the pod right away and you have to open and close it again for it to work.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazingly easy espresso.
on February 14, 2026
Posted by: MichelleA
[This review was collected as part of a promotion.] This is unbelievable how amazing this machine is! I cant believe making an espresso is this easy. Its consistently great tasting espresso, the machine is very durable and actually quite heavy for a small machine. Easy as heck to use and nothing crazy to learn. I love how the pods offer different sizes, flavors and strength in espresso. I cannot say enough about this machine, it is definitely worth the money but the pods are way too expensive :(. I love this machine.
Written by a customer while visiting influenster.com
Customer Rating
4
Nearly perfect
on February 14, 2026
Posted by: ARIANAM
[This review was collected as part of a promotion.] First time owning a Nespresso, as a coffee lover, I’m actually obsessed. Never brewed espresso and honestly it’s a game changer. The coffee brews so smooth, and the pod flavors are brilliant. I hate acidity with my coffees however all the flavors I tried so far were smooth. What surprised me was when you open the top, it automatically sends the used pod into the “void of no return”…I’m still trying to figure out how to fish them out when you open the shoot on the side. The only downside is how loud it is and the temperature isn’t as hot as I thought it would be. It has blue tooth connectivity and apparently you can manipulate the settings on the app, however this version doesn’t allow for you to do that.
Written by a customer while visiting influenster.com