Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,407 Reviews)
Rating breakdown 5,407 reviews
5 Stars
3,876
4 Stars
607
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,587 out of
3,340)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
Delicious and authentic! But missing a milk frothe
on February 13, 2026
Posted by: MariaA
[This review was collected as part of a promotion.] Overall, I have been happy with my Nespresso Vertuo. The coffee is very good and authentic, with impressive crema. I think it’s so cool that the machine can read the barcode of the pod and know how to make it. I have tried a few different pod varieties and they have all been very good, some are pretty strong, but appropriately advertised as such!
The machine is very slim, but is pretty deep. So while it doesn’t take up much counter space side to side, it does really stick out, so you ideally have it near a wall. It’s cool that it has an automatic disposal of the pods and that there’s only one button. Very easy to use because it just reads the pods and knows what to do. I do have a hard time with the waste aspect of the pods, but I try to justify it by appreciating that the machine itself is sustainable because it uses recycled plastic.
I am docking the Vertuo one star because it doesn’t come with a milk frother. While the crema is impressive, I’m a latte girl and it’s disappointing that I need to buy a whole separate milk frother. I think it would have been worth it to make this machine with one. Feels like it’s not a “one stop shop” like it should be.
A couple other notes: The box the machine comes it opens from the side, which is very cool. Usually things like this are so hard to get out of the box but it was super handy. It arrived pretty dusty but was easily wiped down. Overall a great machine that could benefit from the addition of a milk frother!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use
on February 13, 2026
Posted by: ThaoM
[This review was collected as part of a promotion.] The Nespresso Vertuo Next in Light Grey looks sleek and fits nicely in a small space, making it a stylish addition to my kitchen. It heats up quickly and consistently brews smooth coffee with a rich crema at the push of a button. I love how easy it is to use, especially on busy mornings.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use coffee machine, makes good coffee and
on February 13, 2026
Posted by: TaisiiaB
[This review was collected as part of a promotion.] It’s very easy to use — just put the pod and press one button. Coffee tastes strong and smooth with nice foam on top. The size is good, not too big, so it doesn’t take much space on my counter. Cleaning is simple, I just empty the pods and rinse the water tank.
Written by a customer while visiting influenster.com
Customer Rating
5
In love!
on February 13, 2026
Posted by: MariannaR
[This review was collected as part of a promotion.] I am in love with this product. The durability is amazing, outstanding reliability, perfect size for my coffee bar all the features work just as you can imagine and beautiful design.
Written by a customer while visiting influenster.com
Customer Rating
5
Great product
on February 13, 2026
Posted by: ShellieG
[This review was collected as part of a promotion.] First off I absolutely love the packaging and design! It’s easy to use one slight thing that I do not care for is how loud it is. Other than that I absolutely love it. I love how it’s easy to set up, and I love the taste of the coffee! Definitely a great product!
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome
on February 13, 2026
Posted by: MarandaC
[This review was collected as part of a promotion.] Very easy to set up very nice and durable does amazing with all options hild a lot and love this design as well it really is awesome.................
Written by a customer while visiting influenster.com
Customer Rating
5
A great coffee machine that truly makes everyday c
on February 13, 2026
Posted by: SvitlanaB
[This review was collected as part of a promotion.] This Nespresso machine is extremely convenient and well designed. It works smoothly, brews coffee very fast, and doesn’t make much noise, which is a big plus especially in the morning. The machine is compact and doesn’t take up much space, so it fits perfectly even in small kitchen and it’s easy to take with on your trip. I really like the adjustable cup fixation- you can place your cup higher or lower depending on the size, which very practical. The water tank holds a good amount of water, so you don’t need to refill it often and the capsule container is large, meaning less frequent emptying. Overall, it’s very user-friendly, efficient and thoughtful designed for daily use.
Written by a customer while visiting influenster.com
Customer Rating
5
The perfect cup of coffee!
on February 13, 2026
Posted by: HeatherB
[This review was collected as part of a promotion.] Wow! This machine makes the best coffee! It’s so cool how you can choose based off the pod which type of coffee you want and the size and amount of water. The temperature heats perfect and it is easy to assemble. The sleek design and packaging is so luxury. The durability of this machine is very high quality.
Written by a customer while visiting influenster.com