Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,407 Reviews)
Rating breakdown 5,407 reviews
5 Stars
3,876
4 Stars
607
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,587 out of
3,340)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Everything You Want in a Coffee Maker!
on February 13, 2026
Posted by: MelissaS
[This review was collected as part of a promotion.] I have wanted a Nespresso Coffee Maker for so long! And it’s everything I want in a coffee maker. Mine came with a sampler pack of pods. The pods are for different sizes of coffee cups, based on what type of coffee you are brewing. And that’s one of the easy features- the machine knows how much water to dispense for the perfect cup of coffee, when you simply put the pod in the machine. I was mostly excited to try the Espresso, because my current coffee maker doesn’t make Espresso. I couldn’t find my little espresso mug, so I used a tiny little stemmed glass. Which worked out well, because you can see the beautiful foam on the top and the perfect ratio of foam to liquid. Again, all automatic. What you see just how it looked when it finished brewing.
The little stand that holds your cup is detachable and there are several slots to move it up or down, depending on cup size. It’s got a removable grate for easy cleaning. The water tank is removable for easy filling. Or you can remove the lid and fill it with a pitcher or, in my case, the sprayer hose on my faucet. (I’ll be keeping it next to my sink.)
And there’s how easy it is to use- I brewed my first cup without reading any instructions! I filled the tank, plugged it in, noticed that the top has lock and unlock symbols on it, so I used the lever to rotate it to the unlock symbol, and the top popped up and open. Inside you find the little cup shaped holder where the pod goes, and if you look at the top, you can see the piercer. So I chose an Espresso pod, laid it in that holder, and lowered the top back down, then used the lever to rotate the top back to the lock symbol. Then I saw button with a lighted cup in the middle, so I pushed it. It didn’t take very long before the coffee started to brew. Easy as that!
I love the slim-ness of it. It doesn’t take up much counter space at all. Yet as I’m using it, it seems very well made and durable. Great quality machine. The Nespresso to me, means high quality and dependability. And it looks beautiful on my countertop, with a glass canister full of the pretty colors of the shiny foil pods.
But I haven’t let you know how the Espresso tasted- it was a perfect cup of Espresso. I’m so happy right now!
I would most definitely recommend this awesome coffee maker to others!
Written by a customer while visiting influenster.com
Customer Rating
5
Sleek Coffee & Espresso Maker
on February 13, 2026
Posted by: MelissaB
[This review was collected as part of a promotion.] I love this Nespresso Vertuo Next! It looks so gorgeous and sleek on my coffee bar, I love the clean white. It is super easy to make coffee, simply unlock and insert the pod. I love that it has a container for the used pods - it helps keep the area tidy and easy to clean! Connecting to the Nespresso app does take a little time to set up, I would definitely recommend watching the YouTube video that’s linked by QR code in the instructions. I also love that the coffee pods are all different types from coffee, to iced, to different sizes of espresso. And they’re delicious!
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee done right
on February 13, 2026
Posted by: EricaS
[This review was collected as part of a promotion.] I love this Nespresso Vertuo Next machine.
After I scanned the QR code, watched a video on how to clean, set-up, use and pair with my phone (make sure you know how to) it was a breeze!
The design is narrow, so it fits into smaller spaces, the design is nice and has a little disposal storage.
Easy to fill water container. Power on, open the top, drop your pod in, close the top and turn to lock it, push the power button to start it and 1 minute later, I had an amazing cup of coffee. All of the Nespresso pods have barcodes, so the machine knows what size and how much water to use for what is chosen to make (super cool), so it's a one and done push! When you are done with your pod, there is an opening at the top that u drop the pod in to dispose of (storage if u will). The coffee gets so frothy! Yum!
After I scanned the QR code, watched a video on how to clean, set-up, use and pair with my phone (make sure you know how to) it was a breeze!
The design is narrow, so it fits into smaller spaces, the design is nice and has a little disposal storage.
Easy to fill water container. Power on, open the top, drop your pod in, close the top and turn to lock it, push the power button to start it and 1 minute later, I had an amazing cup of coffee. All of the Nespresso pods have barcodes, so the machine knows what size and how much water to use for what is chosen to make (super cool), so it's a one and done push! When you are done with your pod, there is an opening at the top that u drop the pod in to dispose of (storage if u will). The coffee gets so frothy! Yum!
Written by a customer while visiting influenster.com
Customer Rating
5
Slim and beautiful design but tough to close with
on February 13, 2026
Posted by: StaceyG
[This review was collected as part of a promotion.] The machine is beautiful and slim. Water tank is in the back-something to keep in mind when needed to refill. The front, you can adjust the tray up/down depending on the size of you cup. When closing the machine and locking it was hard to do so with 1 hand. Not as easy and smooth as the Keurig. Brew time depends on the pod you put into the machine so be patient and it is a bit loud. Cleaning is about the same time as the Keurig so not too long to clean.
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso is my hands down favorite coffee brewer.
on February 13, 2026
Posted by: AngieW
[This review was collected as part of a promotion.] I was so excited for this campaign and it did not disappoint. I’m a coffee fanatic and gas used French press, drip, and pod coffee makers. Nespresso is hands down the best. The brewers are easy to operate and clean. The size is relatively compact, but most importantly is it tastes so good. The coffee brews so nicely, it enhances the flavor and furthermore there are an abundance of flavors to choose from.
Written by a customer while visiting influenster.com
Customer Rating
5
When you want the best!
on February 13, 2026
Posted by: JessicaK
[This review was collected as part of a promotion.] This is about as easy as it gets for a coffee lover. The Vertuo Next makes just about anything you could want in seconds and has almost zero learning curve. The sensor detects the size of the drink to brew, so there’s nothing to program. The brew is always hot and the quality is consistent. The machine is well made and aesthetically, it looks great on a countertop. I appreciate how thoughtfully Nespresso creates their products and have been using Nespresso machines for over 10 years for a reason.
Written by a customer while visiting influenster.com
Customer Rating
5
New baby in my kitchen!!
on February 13, 2026
Posted by: KeylaR
[This review was collected as part of a promotion.] Love this ultra slim vertuo next machine! It’s beautiful and works fast!! Love the heating process! Cleaning is easy and straightforward. Simple clean! Ergonomics is interesting!! Materials are interesting! I’m so excited I got this and excited to continue using it.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Espresso/coffee machine!
on February 13, 2026
Posted by: ClarissaA
[This review was collected as part of a promotion.] I love this Espresso machine! I like the convenience and consistency of this machine! I know exactly how my coffee is going to be made each time I place a pod in! It’s hot, strong, and creamy with a strong flavor every time I make a cup, and only takes minutes to brew. The actual machine is a nice size and is easy to move around my kitchen for regular maintenance.
Written by a customer while visiting influenster.com