Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,407 Reviews)
Rating breakdown 5,407 reviews
5 Stars
3,876
4 Stars
607
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,587 out of
3,340)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Lovely
on February 13, 2026
Posted by: GeayledR
[This review was collected as part of a promotion.] Works like a dream, I tried it with different size cups and every time brews the perfect cup of coffee. Is so convenient for quick coffees specially in the mornings when I don't feel like doing much I just have to put the pod and press a button and that's it.
Is also more sturdy than I was expecting it to be and that's a big plus for me.
And as you can see is kitten approved
Written by a customer while visiting influenster.com
Customer Rating
4
Easy Espresso/Coffee
on February 13, 2026
Posted by: JeanieP
[This review was collected as part of a promotion.] I have been wanting to try the Nespresso machine for quite awhile now. This is the Vertuo Next Model. It is a little loud and I provided a video of that. Even though it’s a little loud it processes the pods very quickly. I believe the loud noise is due to the power of this machine. I love the way it removes the pods for you and that they are recyclable. The only thing I would like to see improved is the size of the water container. This machine is very easy to use, very user friendly. The machine reads the pods and knows if it’s a coffee or an espresso etc…. So all you have to do is pick out the right size cup. You do have to occasionally descale the machine but the descaling kit is very reasonably priced. They also provide a free recycling bag on their app. Want a more upscale coffee/espresso experience then you should try out this machine. This is a very efficient machine, I highly recommend it.
Written by a customer while visiting influenster.com
Customer Rating
4
Solid product
on February 13, 2026
Posted by: MichelleR
[This review was collected as part of a promotion.] This is my first Nespresso product. I love the sleek design. It fits nicely on my countertop without taking up too much space. It’s very easy to use, and it’s just basically pop in a pod, push start, and go. Coffee or espresso is ready to go within seconds. I like that the machine already knows what pod was entered so it will be the perfect setting every time. My only recommendation is to get the one that comes with the aeroccino or buy a separate milk frother. If you add cold milk, it cools your drink down rather quickly and kills all of the heat. It definitely needs warm milk if you want to retain any heat. Pods are definitely pricey, so this won’t replace my regular coffee pot. However, it will be used a lot for our afternoon pick me ups!
Written by a customer while visiting influenster.com
Customer Rating
5
Love love
on February 13, 2026
Posted by: LaurelG
[This review was collected as part of a promotion.] I love my new Nespresso machine! It is so easy to use. They even sent me pods tk go with it which an extra little sweet treat! The pods taste great! I love that it is easy to use, doesn't take up much space, and wheb you are finished with the pod it has a little internal trash can!
Written by a customer while visiting influenster.com
Customer Rating
5
Love
on February 13, 2026
Posted by: GianniC
[This review was collected as part of a promotion.] The design of this machine is beautiful! I love that it doesn’t take much counterspace and gives you options. You can do coffee or espresso which is nice.
Written by a customer while visiting influenster.com
Customer Rating
5
Great capacity and tasty coffee
on February 13, 2026
Posted by: ShurooqF
[This review was collected as part of a promotion.] I am in love with this coffee machine. The cleaning cycle is a perfect option, I am not gonna worry about how to clean the pipes anymore. The cleaning cycle took around 4 minutes total which is awesome. The capacity is huge from a regular cup to a mag. The only thing that was frustrating is the capsule. You need to use a specific capsule for this machine
Written by a customer while visiting influenster.com
Customer Rating
5
Best machine for convenience and speed
on February 13, 2026
Posted by: AnnaH
[This review was collected as part of a promotion.] I'm a proud coffee snob and have different coffee making equipment at home, but truthfully nothing beats the convenience and speed of a Nespresso machine for busy/lazy days. The machine is a decent size, but footprint on a countertop isn't any bigger than a regular coffee/espresso machine. I love how easy it is to just pop in a capsule and press a button and get coffee in less than 2 minutes. Heat up time is super quick compared to other brands. I also love the espresso capsules for making lattes at home and love that there's constantly special flavors available. I still prefer other methods for making iced coffee or drip coffee, but love how quick and easy it is to make a tasty latte with the Nespresso Vertuo and Nespresso milk frother. This is actually my 2nd Nespresso Vertuo; I had the first gen version and loved it! This one works the same and looks nicer, but the locking mechanism is a little annoying to use for this one, but not a deal breaker by any means.
Written by a customer while visiting influenster.com
Customer Rating
5
Love
on February 13, 2026
Posted by: KristinB
[This review was collected as part of a promotion.] The Nespresso Next is a great espresso machine! Love the option of choosing either a cup of coffee or an espresso, and it makes a delicious cup every time! It heats up nicely. It takes up a tad bit of space.
Written by a customer while visiting influenster.com