Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,407 Reviews)
Rating breakdown 5,407 reviews
5 Stars
3,876
4 Stars
607
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,587 out of
3,340)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Incredible coffee
on February 13, 2026
Posted by: ShoshanaM
[This review was collected as part of a promotion.] This machine is EVERYTHING! I love the white color and also nespresso coffee tastes amazing. I also love that there is a huge variety so I can switch up my coffee based on my mood. This machine has Bluetooth capability so it can alert you when the machine needs descaling which is such a cool feature!
Written by a customer while visiting influenster.com
Customer Rating
5
Obsessed with my Nespresso Vertuo Next !!
on February 13, 2026
Posted by: MyH4
[This review was collected as part of a promotion.] I recently had the chance to try the Nespresso Vertuo Next coffee machine gifted by Influenster, and I honestly fell in love with it from the very first use. It’s incredibly easy to operate — just insert a capsule, press one button, and you get a perfect cup of coffee without any complicated steps. The coffee tastes amazing, just like café-quality drinks, with a rich flavor and a beautiful layer of crema on top. One of my favorite things is that it offers multiple cup sizes, so I can choose a small quick coffee in the morning or a larger cup to slowly enjoy. Every time I brew, the coffee aroma fills the entire house, creating such a cozy and relaxing feeling. I chose the gray color, and it looks absolutely beautiful , modern, elegant, and perfect for my kitchen space. The machine itself is sleek and stylish, making my kitchen look more luxurious, honestly both a coffee maker and a lovely piece of décor. It’s compact, convenient, easy to clean, and perfect for anyone who wants great coffee quickly at home. I truly, truly love it and use it almost every day!
Written by a customer while visiting influenster.com
Customer Rating
4
Elevated Hosting & Cafe Quality — If You’re App-Sa
on February 13, 2026
Posted by: VictoriaS
[This review was collected as part of a promotion.] The Nespresso Vertuo Next delivers a rich, creamy, and authentic tasting espresso experience that feels like you stepped into a high-end café. This doesn’t taste like a standard home brew, the quality far outshines Keurig driven machines. Keurig really just run water through a pod. Between the spinning technology that creates a natural froth and the seamless, clean recycling system, it’s clear the company is very responsible about their environmental impact.
Sleek design and hosting perks – beyond the taste, the unit itself is sleek, beautiful, and surprisingly compact. It doesn’t require a lot of counterspace, which is a huge plus if you like a tidy kitchen. It’s also great for bringing your hosting to the next level; offering guest a tailored espresso feels much more sophisticated than a standard cup of coffee.
The Box of Chocolate Pods :
– The variety is impressive, and the packaging is absolutely stunning. The starter set includes 12 pods that look exactly like a box of chocolates. It’s a lovely presentation, thought it means you never know exactly what you’re going to get until you try them!
– The variety is impressive, and the packaging is absolutely stunning. The starter set includes 12 pods that look exactly like a box of chocolates. It’s a lovely presentation, thought it means you never know exactly what you’re going to get until you try them!
- A note on cup sizes: Pay attention to the specific drink sizes for the pods. It’s not a one size fits all machine; each CAPSULE is barcoded to tell the machine how much water to use you’ll want to make sure your mug matches the pod size so you don’t end up with an overflow or half filled cup.
Tech Heavy Interface:
– A major point of potential buyers: this machine completely relies on the app for interfacing and learning. While I’m comfortable technology, I’ve never received a product (outside of iOS platforms) that relied solely on app interactions.
– A major point of potential buyers: this machine completely relies on the app for interfacing and learning. While I’m comfortable technology, I’ve never received a product (outside of iOS platforms) that relied solely on app interactions.
– There are no written instructions in the manual; everything is accessed via QR codes.
– If you aren’t comfortable interacting with an app, this machine is not for you. For me, it was an easy transition, but be prepared for that digital learning curve.
Froth vs. Creaminess:
While the machine produces a rich, natural froth the Vertuo Next misses a built-in frother for adding milk. If you love a silky latte, you might find yourself missing that extra layer of cream in it since you can’t steam milk directly with this unit. I had hoped it would be similar to the Tassimo which provides an all in one beverage solution.
While the machine produces a rich, natural froth the Vertuo Next misses a built-in frother for adding milk. If you love a silky latte, you might find yourself missing that extra layer of cream in it since you can’t steam milk directly with this unit. I had hoped it would be similar to the Tassimo which provides an all in one beverage solution.
Bottom Line: It’s a sophisticated, high-quality, environmentally conscious and space saving machine for the tech forward host. Just keep your smartphone ready and nearby.
Written by a customer while visiting influenster.com
Customer Rating
5
Incredibly sleek and compact
on February 13, 2026
Posted by: MindyP
[This review was collected as part of a promotion.] Can’t believe I am jumping on the Nespresso bandwagon now! Upon opening, I was pleasantly surprised by the sleek design and how everything felt so premium. The machine itself is quite compact and small and doesn’t take up too much countertop space. I was a little worried about that but nothing to worry about there. The coffee is incredibly delicious and super easy to make. Make sure you have enough water in the tank, out a capsule inside, and press the button on top. You’ll be impressed by the amount of crema in one cup!
Written by a customer while visiting influenster.com
Customer Rating
4
Nespresso vertuo next
on February 13, 2026
Posted by: AliceR
[This review was collected as part of a promotion.] The Operation is very easy to use and the Durability of the Nespresso is very good and the size is just right it fits well on my counter top and the Maintenance is easy to clean and to add your coffee and the Material is really nice and the machine works perfectly and the coffee tastes great I would highly recommend the Nespresso vertuo next
Written by a customer while visiting influenster.com
Customer Rating
5
Performance
on February 13, 2026
Posted by: MelissaM
[This review was collected as part of a promotion.] Nesprrsso Vertuo Next has great functionality. It is lightweight but very durable. The directions were easy to follow. It can make a large variety of coffees. Most all the pods are made from 85% recycled aluminum. Nespresso makes a delicious espresso coffee drinks. My family loves it! 🥰
Written by a customer while visiting influenster.com
Customer Rating
5
Luxe machine for easy creamy espresso and coffees
on February 13, 2026
Posted by: KerryG
[This review was collected as part of a promotion.] Wow! How exciting. Thank you Nespresso and Influenster for sending me the Vertuo Next machine to try for free in exchange for my honest review.
This machine is beautiful, sturdy and compact enough to fit in all kitchens. I brought mine to work with me for my office since I tend to drink more coffee during the work week. Nothing like a short espresso to start my work day.
Set up was easy but not by using the diagrams in the booklet. Instead I scanned the QR code to watch an easy and short video on YouTube. Pairing my phone with the app was also easy.
Everything just feels so lush and fancy! The capsules fit snuggly in the machine and easily dispense themselves into a hidden trash compartment when finished. So smart! The machine heats up quickly and is a little loud when brewing but I like the sounds and smells it creates. I also love the auto shut off mechanism on the machine. I don’t want to accidentally leave the machine on at work.
My favorite thing about the Nespresso Vertuo Next experience is the quality and taste of the products made with the Nespresso machine. I feel so fancy having my espresso with a nice creamy top. It’s truly a lovely morning experience. I’m excited to try all the different coffees and espressos that are available and I can’t wait for summer to make all my iced espresso drinks. Thank you Nespresso!
Written by a customer while visiting influenster.com
Customer Rating
5
Absolutely delicious coffees/espressos! Sleek & st
on February 13, 2026
Posted by: MarissaE
[This review was collected as part of a promotion.] As soon as I got this, I opened it up cause I knew I was gonna love it. I love how sleek and professional it looks, and I also love how easy it was to set up. It’s absolutely stunning and the size of it, It’s perfect for like a little kitchen area or a coffee bar! The pod flavors of coffee are absolutely delicious. They give coffeehouse vibes and the taste is such a professional and handmade flavoring taste. It’s so delicious. I liked how well quality everything was from the buttons to the base everything is made with great quality in mind, I definitely think this is a lot better than any other coffee maker I’ve had or on the market and I can’t wait to try more and make more coffees with this!
Written by a customer while visiting influenster.com