Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,407 Reviews)
Rating breakdown 5,407 reviews
5 Stars
3,876
4 Stars
607
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,587 out of
3,340)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Slim design and very user friendly
on February 13, 2026
Posted by: KimB
[This review was collected as part of a promotion.] The tagline for this machine should be “plug and brew” because it’s so user friendly! The slim design makes it ideal for any sized space. It’s fairly lightweight and looks elegant in our kitchen. I love that it fits all coffee sizes so I can create the perfect beverage depending on my mood. There are 3 tiers for the coffee cup holder so even a tall travel mug fits! The capsule container is spacious and doesn’t need to be emptied after each brew. The removal water tank is generously sized at 37 fl. Oz which means less refilling. The Bluetooth connection is where it’s at if you love to customize and be prompted for maintenance. My only minor pain point was the latch to open the top to put in a capsule. It takes a bit of effort to slide and push down to close it. Overall I’m very impressed with the Vertuo Next!
Written by a customer while visiting influenster.com
Customer Rating
5
Effortless coffee
on February 13, 2026
Posted by: sabrina_g_3680
[This review was collected as part of a promotion.] I like how this machine looks because the design is do minimalistic yet sleek and modern. It’s very easy to use and works great with the original pods. I especially like that the used pods are being collected in a built in compartment, which keeps everything mess free and requires minimum cleaning. The only downside for me is that you cannot choose how much coffee it pours since it automatically selects the amount based on the pod size. Overall, it’s stylish, convenient and makes great coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
Cafe style coffee from home
on February 13, 2026
Posted by: StacyP
[This review was collected as part of a promotion.] Cafe style coffee from the comfort of my own kitchen! It took a little bit for me to understand the directions but once I got it down, this little machine is so easy to use. My espresso came out steaming hot and ready to drink, but I prefer to mix it with a little cream. The machine is study and thin, doesn’t take up much space.
Written by a customer while visiting influenster.com
Customer Rating
5
Good
on February 13, 2026
Posted by: GriseldaH
[This review was collected as part of a promotion.] I absolutely loved it. It’s fast and easy to use, but before use it I did I have to put it In cleaning mode which was really easy with just thee taps. The amount that is brewed is perfect because I do t like having huge cups of coffee. The temperature when it’s done is hot but it’s still very drinkable. I can’t wait to try the rest of the flavors so far they smell amazing.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect drinks every time
on February 13, 2026
Posted by: EmilyS
[This review was collected as part of a promotion.] Once you've had a hot, frothy drink from a Nespresso machine, any other coffee will never taste as good again! This machine has changed my morning routine and I look forward to my daily hot espresso every morning. Right out of the box, the Nespresso Virtuo Next machine is easy to setup and get started. The instruction manual has QR codes with videos to easily watch how to use it for the first time and how to clean it. Running it for the first time runs an approximately 7 minute cleaning process using water that is the same process run for if you won't be using the machine for an extended period of time. After the water cleaning process is through, you're ready to go! I love that it's easy to just hit a button and clean the machine. There is a water tank on the back that is easy to clean as well. The slim design of the machine makes it great for countertops and not taking up too much space. There is just one button on the top and it's super easy to use this machine. There is a lever lock that you push to the side to lock and unlock the top to place pods in and ready the machine for use. I love that this machine can also make multiple cup sizes all the way up to a carafe, with the right pods. What makes a Nespresso machine stand out from other coffee machines is its ability to make a frothy top, which is absolutely delicious! You can make such a variety of coffee/espresso drinks right in your home. Every cup comes out tasting fresh and delicious. I also love that when you open the top of the machine it automatically spits the used pod into a container on the side that you can easily pull out to dispose of. All in all, this is a gorgeous looking machine on my counter that doesn't take up a lot of space and makes the most PERFECT drinks!
Written by a customer while visiting influenster.com
Customer Rating
5
Great tasting expresso machine for half the price!
on February 13, 2026
Posted by: NikoleJ
[This review was collected as part of a promotion.] This coffee takes so good coming out of this simple expresso machine. It was easy to set up and work. It takes no time to figure out how it works either. I def recommend!
Written by a customer while visiting influenster.com
Customer Rating
5
My new morning friend
on February 13, 2026
Posted by: MarcusP
[This review was collected as part of a promotion.] I love how easy it is the clean and how the cartridge falls into a bin after usage. The setup in my kitchen is so nice and the coffee is not really hot so I can drink it right after.
Written by a customer while visiting influenster.com
Customer Rating
4
CAFFEINE
on February 13, 2026
Posted by: CindyL
[This review was collected as part of a promotion.] It's a nice compact size. It is a little noisy. Cleaning is relatively easy. Doesn't take long to make a cup. The only flaw is it does take some effort to lock it when you put the capsule in other than that a great change in my coffee routines
Written by a customer while visiting influenster.com