Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,407 Reviews)
Rating breakdown 5,407 reviews
5 Stars
3,876
4 Stars
607
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,587 out of
3,340)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
3
Quick, tasty, espresso but loud machine
on February 13, 2026
Posted by: 4missamy_7103
[This review was collected as part of a promotion.] The first time I tried to use the machine I did not lock the pod in all the way and I got a red flashing light warning. When I finally got it in place it worked immediately. The sound is loud and off putting. That needs to be improved. I bought a double espresso pod and it had a good amount of output. I would say the crema looked good, perhaps a little foamy. Overall I do think this is an easy, quick way to get good-tasting espresso.
Response from influenster.comBy Chloe H., Customer Service, February 14, 2026
Thank you for your review. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. If you need any further assistance, we're available 24/7 to assist you at,800-562-1465, we'll be happy to help.
Written by a customer while visiting influenster.com
Customer Rating
5
My new morning machine!!!
on February 13, 2026
Posted by: christiep6_9417
[This review was collected as part of a promotion.] I am in disbelief. This machine is amazing. The setup is super easy. Not much assembly required. The directions of use are a little hard to understand, but nothing a quick internet search wouldn't help with. It is a little louder than I was expecting but overall quite enough to use in the mornings before everyone else is up. It brews pretty quickly. The flavor of the coffee is out of this world. The materials the machine is made out of seem very sturdy and will last a long while. This machine is definitely better than others I have used that are like this. I love it. I have found my new coffee machine oh and it makes espresso!!!!! Even better! I love how this machine has the different settinga for the different sizes of cups.
Written by a customer while visiting influenster.com
Customer Rating
5
Very easy to use and very quiet
on February 13, 2026
Posted by: moms_four_9560
[This review was collected as part of a promotion.] This Nespresso Next is amazing. Very easy to use and very quiet. You can make any size cup of coffee you want, even a carafe. The sleek design fits well in any kitchen decor and the size is perfect for smaller kitchens. The cup holders are adjustable for different size cups or brew. When finished brewing the pods are dropped in the used container box automatically. You can even connect to your smart phone. I love this product. And did I add the taste of the coffee is amazing, I wish I could give it 10 stars.
Written by a customer while visiting influenster.com
Customer Rating
5
Makes professional style coffee
on February 13, 2026
Posted by: megkeen_8960
[This review was collected as part of a promotion.] This coffee maker is nothing I’ve ever seen. It makes coffee like a professional coffee shop. It is absolutely delicious. It’s so easy to use. I love the look of it as well.
Written by a customer while visiting influenster.com
Customer Rating
4
Nice Espresso/Coffee Maker
on February 13, 2026
Posted by: little_miss_muffett_177
[This review was collected as part of a promotion.] As a longtime Keurig user, I was excited to finally try Nespresso. Setup was very simple and only a few minutes. I ended up watching a quick video on YouTube. I was pleasantly surprised with the froth it added, which made the experience more enjoyable. I loved that once it’s done and you open the top, the empty pod pops off automatically and can be easily disposed from a side opening. It’s a nice, sleek design and fits well in my kitchen. Where I deduct points- it’s a little loud, wish there was a handle for the water container as it’s a little awkward to fill, the top to close the pod is a little clunky.
Written by a customer while visiting influenster.com
Customer Rating
4
Intuitive coffee brewing!
on February 13, 2026
Posted by: melisb33_3401
[This review was collected as part of a promotion.] This Nespresso coffee machine i's easy to use and makes a delicious cup of coffee. I love how the machine intuitively adjusts to whatever capsule is used to ensure that each cup of coffee is unique and brewed just right. The only reason I cannot give it five stars is that it takes a bit of extra time and messing around to set it up. This machine has bluetooth connectivity, which is nice, however, you have to download two different apps and set up an account just to use that feature. Overall, a great coffee machine that creates a great cup of coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso
on February 13, 2026
Posted by: emilye9_7549
[This review was collected as part of a promotion.] This machine excels at delivering a range of cup sizes at the push of a button- from espresso shots to larger coffee servings- using patented Centifusion technology that spins the capsules to extract rich flavor and velvety crema.
With a slim footprint and construction from recycled materials, this machine fits well on countertops and appeals to eco conscious buyers.
The Vertuo Next is a strong all around pick in the pod coffee segment, especially if you value convenience and variety.
With a slim footprint and construction from recycled materials, this machine fits well on countertops and appeals to eco conscious buyers.
The Vertuo Next is a strong all around pick in the pod coffee segment, especially if you value convenience and variety.
Written by a customer while visiting influenster.com
Customer Rating
4
Delicious coffee drinks
on February 13, 2026
Posted by: danimals_4935
[This review was collected as part of a promotion.] Great coffee, brewing machine. It is very easy to use and the variety of parts that are available to use with this machine is amazing now I don’t have to spend so much to get delicious coffee or even hot chocolate. It’s also very easy to clean and the style looks amazing in my kitchen with the slim fit.
Written by a customer while visiting influenster.com