Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,407 Reviews)
Rating breakdown 5,407 reviews
5 Stars
3,876
4 Stars
607
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,587 out of
3,340)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
At home indulgence
on February 13, 2026
Posted by: michelleb409_7765
[This review was collected as part of a promotion.] I am absolutely shocked at how good the espresso is from this little machine. From start to finish the espresso takes about one minute to make, the top opens, you pop in the capsule, close, then push the button to start. I have the original nespresso machine that is years and years old and the Vertuo Next just blows it out of the water in terms of smoothness and the creama. A big advantage to this machine is the abitily to brew multiple sized coffee as well, there are different pods that produce a 40-80mL espresso, 150-230mL coffee, and a 535mL carafe. Between the ease of use and the variety of sizes and coffee types you are in for a treat!
Written by a customer while visiting influenster.com
Customer Rating
4
Beautiful machine.
on February 13, 2026
Posted by: liztannn_1552
[This review was collected as part of a promotion.] Love the convenience and the variety of flavors. The coffee was good. Much better than any instant coffee machines ie keurig. The machine makes a light froth which is nice. Wish it was a bit hotter coming out but that’s just my preference. The machine doesn’t take up too much counter space and the water basin seems like it would be a couple cups in before needing any refills. Would definitely recommend to those wanting a little more than their cheap coffee maker.
Written by a customer while visiting influenster.com
Customer Rating
4
Mindless, zero options
on February 13, 2026
Posted by: HillaryS
[This review was collected as part of a promotion.] This came today and I have already made 3 cups. It knows what the pod is that you insert and makes that amount. There's zero adjustments. You cant alter the strength or size. If you want mindless this is the machine. It pulls the pod out and the dump basket is easy to access as is the water tank. The bracket to meet cup height is easy to adjust. Great for those in a rush or with a set routine.
Written by a customer while visiting influenster.com
Customer Rating
3
A nice convenient way to make coffee!
on February 13, 2026
Posted by: jennak35_8219
[This review was collected as part of a promotion.] I do like coffee machine however it does have some downsides. The noise it makes when brewing is loud, continuous, and frankly obnoxious. It does do what it’s here for, making coffee and it brewed it very nicely. It’s a lightweight machine which does make me worry how long it will last. The pods themselves are also pretty expensive so it makes me wonder if I’ll be saving money in the long run. It’s very compact and makes it easy to move if needed.
Response from influenster.comBy Chloe H., Customer Service, February 14, 2026
Thank you for your review, Jenna. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. If you need any further assistance, we're available 24/7 to assist you at,800-562-1465, we'll be happy to help.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy Café-Style Coffee At Home
on February 13, 2026
Posted by: msb1983_7132
[This review was collected as part of a promotion.] I’ve really been enjoying using Nespresso Vertuo next. If honestly one of the easiest coffee machines I’ve used.
You just pop in the pod, press the button and it handles everything for you. The set up feels very intuitive and I especially like the capsule container on the side of the machine. Instead of opening the front or digging inside of the machine, these used pods automatically drop into a separate compartment that you can slide out on the side and empty. It makes clean up quick and mess-free.
You just pop in the pod, press the button and it handles everything for you. The set up feels very intuitive and I especially like the capsule container on the side of the machine. Instead of opening the front or digging inside of the machine, these used pods automatically drop into a separate compartment that you can slide out on the side and empty. It makes clean up quick and mess-free.
I usually prefer medium roasted coffee, so I was a little unsure about trying a more intense espresso pod, but I actually like the difference. I tried one with the intensity level of nine and you can definitely taste the stronger richer flavor compared to what I normally drink. It still came out smooth with a nice crema on top and didn’t taste bitter.
Oh and the size is perfect as someone who has a small kitchen with not a lot of counter space it’s easy to store and keep out!!
Overall, the convenience, the automatic brewing, and the flavor quality really stands out. It makes cafe-style coffee at home without effort and I find myself wanting to use it daily! It’s definitely a great option if you want quick coffee, but still care about taste.
Written by a customer while visiting influenster.com
Customer Rating
5
Great coffee machine
on February 13, 2026
Posted by: theresam158_303
[This review was collected as part of a promotion.] This is a great coffee machine. You’ll need to download an app The latte is straight black and you put it in you cup of milk or creamer the cappuccino is more of a hotter coffee. The app has instructions and recipes on how to make your best coffee. The design is very simple to use. It even takes out the coffee pods and puts them in a storage container within the machine. It tells you when and how to clean machine. Seems to be built very sturdy and weight is not to much but enough to know it’s a good quality.
Written by a customer while visiting influenster.com
Customer Rating
4
Takes up some counter space
on February 13, 2026
Posted by: michaela_nicole_8973
[This review was collected as part of a promotion.] First off, the navy blue is so sleek and pretty on the counter. It definitely gives that modern, elevated kitchen vibe.
I love how slim it is, but because it’s long, it does take up some counter space. So while it’s not bulky, you’ll want to make sure you have the depth for it.
It heats up quickly and feels very convenient for everyday use.
Overall, stylish and functional, just keep the length in mind when planning your counter space
I love how slim it is, but because it’s long, it does take up some counter space. So while it’s not bulky, you’ll want to make sure you have the depth for it.
It heats up quickly and feels very convenient for everyday use.
Overall, stylish and functional, just keep the length in mind when planning your counter space
Written by a customer while visiting influenster.com
Customer Rating
3
Needs better getting started instructions.
on February 13, 2026
Posted by: christinew2ae1_3744
[This review was collected as part of a promotion.] I’m not going to lie. I was so excited for this! Instructions were terrible to get started. Once I finally found d them, it was pictures only. Didn’t describe what anything was. I could not get the water to go through the machine at first. It took many attempts which was frustrating. I wish it gave a better direction on how to use. Once I made my first pod, it was easy. It has its own built in trash which is cool. I fell like that’s not needed tho and it could be smaller. My barista collection pod was good and I am excited to the espresso part of it.
Response from influenster.comBy Chloe H., Customer Service, February 14, 2026
Thank you for your review, Christine. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. If you need any further assistance, we're available 24/7 to assist you at,800-562-1465, we'll be happy to help.
Written by a customer while visiting influenster.com