Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,407 Reviews)
Rating breakdown 5,407 reviews
5 Stars
3,876
4 Stars
607
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,587 out of
3,340)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Sleek and compact design, amazing taste
on February 12, 2026
Posted by: myt9_9799
[This review was collected as part of a promotion.] Nothing is better than wake up and enjoy your favorite cup of coffee . Nespresso Vertuo next is very easy to use but still gives you the best brewed espresso. Its compact and sleek design will fit anywhere you wanna to put it . Brewing process is quite fast and not too loud . It gives a perfect hot coffee . I really enjoy it hot with frosted milk and creamer. I read and it said its brewing system will recognize each capsule and will automatically adjust the brewing parameter to consistently deliver the best in cup result . Highly recommend if you’re a coffee lover .
Written by a customer while visiting influenster.com
Customer Rating
5
Nice coffee maker
on February 12, 2026
Posted by: lornab6_9307
[This review was collected as part of a promotion.] I received Nespresso Vertuo Next - Light Grey free for my honest review. It is sleek, smaller than the other machines I've used. It brewed quickly and was nice and hot. It was easy to fill. I recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
Making a cup of coffee/expresso has never been so
on February 12, 2026
Posted by: mariaz15_2708
[This review was collected as part of a promotion.] I received this free from Influenster and Nespresso in return for my honest opinion. The design of this perfect, it fits simply anywhere, its not big and bulky either. It does make noise when working,but it's just doing its job. The first sight of beautifully made coffee layers and that frothy foam will have you not even noticing it's sound, since it's being made slowly and perfectly each time. One option you will love as well, it can be set up to make automatically from your phone as well. You will love watching each cup being made, and the flavors of coffees, or expressos are endless. After each devine cup, when replacing a new capsule in, the old one gets picked up and slid down into its very own container to keep secure until emptied later. Your friends and family will be impressed, your house will be filled with over flowing coffee fragrances. The machine is already attractive to the eye,but will definitely leave company impressed.
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful and delicious coffee too!
on February 12, 2026
Posted by: socalgirl15_3298
[This review was collected as part of a promotion.] This machine is sleek and beautiful on my coffee bar. I love the automatic pod removal and storage. The coffee it brews is delicious for ice coffee and for a cup of regular coffee. My only issue with this machine is the cost of the pods are more than the other brand of pods, which means I won’t be using this for my daily cup of Joe. However, this will definitely be my go to for iced coffee though. There is nothing like a brewed espresso with a beautiful crema on top! It’s easy to clean and even easier to maintain. Lightweight machine. Decent water capacity too. I also love the app connectivity option.
Written by a customer while visiting influenster.com
Customer Rating
3
Cool coffee machine, top lid needs improvement
on February 12, 2026
Posted by: alexisc350_6272
[This review was collected as part of a promotion.] I was very excited for the Nespresso Vertuo NEXT to arrive. The white color looks clean and sleek and I like how the machine is narrow. It fits right next to my other appliance. I was promised a welcome pack of pods but sadly it wasn’t in the box and purchased my own. I was looking forward to trying different flavors. Starting up the machine was easy and simple instructions to follow. Just fill up the tank with water and it took about less than 10 mins for the machine to rinse through and do its thing. I am deducting stars for putting the pod in. Putting in the pod is easy, but when locking the top part down, the locking mechanism is so tight and it feels like I’m forcing the machine close or breaking it. The first time I tried several times pushing it close and the pod kept falling into the trash tray area, making the espresso grounds fall out, and finally when I closed the machine there were grinds in my drink too.
2nd time went smoother and I forced closed the top in one movement to prevent what happened the first time. The coffee turned out pretty well, it didn’t taste better than a store bought coffee. Not bad but nothing special. Maybe it was the variety I picked? The machine is easy to use and clean for the most part. Wish it was more seamless and didn’t require force or felt like I was breaking nice machine. I enjoy how convenient and fast it was. A bit disappointed in my overall experience.
Response from influenster.comBy Kendall, Customer Service, February 13, 2026
Thank you for your honest review, Alexis. While some machines are a manual open and close, it should not be hard to do so. We also offer a 12-capsule tasting pack packaged with all new Vertuoline machines. Please call us at 800.562.1465, so we can better assist with your machine and order concerns.
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee Shop Vibes at Home!
on February 12, 2026
Posted by: nimras_7451
[This review was collected as part of a promotion.] I am honestly so impressed with my Nespresso Vertuo Next! First of all, it looks absolutely beautiful on my counter. The sleek design and color make it feel modern and highend. It definitely upgrades the whole kitchen look.
It is also super easy to use. Just pop in a pod, press a button, and that’s it. No complicated settings or mess. It heats up quickly and the coffee comes out perfect every time with that smooth, creamy layer on top.
The flavor is rich and delicious, and I love that there are so many pod options to choose from. Whether I want a strong espresso or a full cup of coffee, it does it all. It really feels like I am making coffee shop drinks at home.
If you are thinking about getting one, I would definitely recommend it. Beautiful, simple, and makes amazing coffee!
It is also super easy to use. Just pop in a pod, press a button, and that’s it. No complicated settings or mess. It heats up quickly and the coffee comes out perfect every time with that smooth, creamy layer on top.
The flavor is rich and delicious, and I love that there are so many pod options to choose from. Whether I want a strong espresso or a full cup of coffee, it does it all. It really feels like I am making coffee shop drinks at home.
If you are thinking about getting one, I would definitely recommend it. Beautiful, simple, and makes amazing coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
Best Coffe maker
on February 12, 2026
Posted by: cristina_777_6611
[This review was collected as part of a promotion.] This coffee maker is one of the best if you love espresso .
Pods are very practical and each one has a different smell and flavors that offer us options .
Pods are very practical and each one has a different smell and flavors that offer us options .
The machine is very practical has an elegant and beautiful appearance,the size is perfect it’s not too big .
I was trying the melozio decaffeinato flavor and I feel in love with is just from the smell ; it smell so delicious ,as if I were in a coffee shop .it tastes amazing ! And I can’t wait to try every pod and flavor that nespresso offers 🫶🏻☕️☕️
I was trying the melozio decaffeinato flavor and I feel in love with is just from the smell ; it smell so delicious ,as if I were in a coffee shop .it tastes amazing ! And I can’t wait to try every pod and flavor that nespresso offers 🫶🏻☕️☕️
Written by a customer while visiting influenster.com
Customer Rating
2
Why does a coffee maker need Bluetooth?
on February 12, 2026
Posted by: stephanies896_3169
[This review was collected as part of a promotion.] While it makes a good cup of coffee…it’s been way over complicated…you need to have an app attached to Bluetooth to change the cup settings?! Probably will go on the back shelf and only pulled out on special occasions…we’ll stick with our keurig
Written by a customer while visiting influenster.com