Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,407 Reviews)
Rating breakdown 5,407 reviews
5 Stars
3,876
4 Stars
607
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,587 out of
3,340)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Goodbye coffee shops
on February 12, 2026
Posted by: lizzyw24_3929
[This review was collected as part of a promotion.] I am so excited about the Nespresso Vertuo! This machine creates coffee shop quality espresso drinks in seconds. The machine is thin, light and fits perfectly into any space. I love the gray color for a sleek look. The Nespresso was so easy to set up and get started and comes with detailed instructions.
Written by a customer while visiting influenster.com
Customer Rating
4
Easy to use nespresso machine
on February 12, 2026
Posted by: lisad54_5351
[This review was collected as part of a promotion.] I have wanted a nespresso for a long time and now that I received one, I love it! The espresso flavor is the best. This nespresso machine works well and is pretty. It’s a little harder to close but that’s ok. The only thing is the noise, it’s louder than I thought it would be. It’s easy to use and seems to be durable enough.
Written by a customer while visiting influenster.com
Customer Rating
4
Sleek design
on February 12, 2026
Posted by: annad607_9877
[This review was collected as part of a promotion.] The sssembly was easy, and the sleek design fits into smaller spaces. The maintenance seems ok but unsure of how to take apart. It seems durable but worried it could easily break.
Written by a customer while visiting influenster.com
Customer Rating
5
Tested It and I’m Obsessed
on February 12, 2026
Posted by: mylovelycloset_7091
[This review was collected as part of a promotion.] I tested out the Nespresso Vertuo Next and wow, it’s so good. It was super easy to assemble, my 13 year old son did it for me because he was excited.
The coffee tastes amazing, and the cappuccino is what really sold me. It comes out smooth, rich, and perfectly foamy, like something I’d normally order at a coffee shop. The machine is easy to use, heats up quickly, and makes consistently great drinks. If you love cappuccinos and want café-quality coffee at home without any effort, this is absolutely worth it. I’m already looking forward to using it every day.
The coffee tastes amazing, and the cappuccino is what really sold me. It comes out smooth, rich, and perfectly foamy, like something I’d normally order at a coffee shop. The machine is easy to use, heats up quickly, and makes consistently great drinks. If you love cappuccinos and want café-quality coffee at home without any effort, this is absolutely worth it. I’m already looking forward to using it every day.
Written by a customer while visiting influenster.com
Customer Rating
5
The absolute best!!
on February 12, 2026
Posted by: douglasmc_5187
[This review was collected as part of a promotion.] This machine has become my absolute favorite way to indulge in my coffee habits. It’s incredible tasting coffee every time, like you just left your favorite coffee shop on the corner. Heats up super fast, highly recommend
Written by a customer while visiting influenster.com
Customer Rating
5
Loved it!
on February 12, 2026
Posted by: tzell1986b_1456
[This review was collected as part of a promotion.] Loved this machine! It was easy to open and use the pods it felt very durable. It fit neatly on my counter and I liked how tall it was and the different size cups that could fit under it when using the tray. It was a little loud but it was manageable. The coffee and expresso were creamy and delicious.
Written by a customer while visiting influenster.com
Customer Rating
5
Made me feel like I was at a coffee shop!
on February 12, 2026
Posted by: lilibanna77_265
[This review was collected as part of a promotion.] Nespresso Machines are know for being absolutely amazing, and this one was no exception!
This machine was very easy to use and I love how good the coffee was! This machine only makes black coffee, but the texture and creaminess of the coffee was amazing! How me the coffee was literally made me feel like I was at a coffee shop and not in my own house. The heating of the coffee is pretty good and honestly, the dispensing is good too! It does make a little bit of noise when making a coffee but that's expected from any coffee machine so that's not really a big problem. It has a lot of power and honestly I really really enjoyed the coffee and I'm so happy that I got this machine because now I can start choosing my own coffee flavors and make some really good coffee in my house instead of having to buy it outside all the time! This is a very great investment, even though I know it's not the cheap cheapest coffee machine it absolutely worth the price!
Super excited to continue to use this machine recommended 100%!
Written by a customer while visiting influenster.com
Customer Rating
3
Very user friendly but not hot enough
on February 12, 2026
Posted by: bfin_3350
[This review was collected as part of a promotion.] I was a little underwhelmed by this coffee maker. It’s a lot louder than I expected and the coffee was not very hot - I had to microwave it after putting my cream in. But as far as being user friendly, the Vertuo Next is really easy to use. The instructions are super simple and it’s easy to maintain. The size of the machine is just right for an average persons countertop. For the price and the ease of having a cup of coffee at the press of a button I would still recommend.
Response from influenster.comBy Kendall, Customer Service, February 13, 2026
Thank you for your honest review. Nespresso machines are designed to brew each blend to the specific programmed temperature that is best suited to that blend. Quality is especially important to us, so the coffee brews to its ideal temperature without burning. We recommend preheating your cup to keep the coffee hotter longer. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have and see what can be done to make your Nespresso experience better.
Written by a customer while visiting influenster.com