Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.6
(3,541 Reviews)
Rating breakdown 3,541 reviews
5 Stars
2,782
4 Stars
417
3 Stars
110
2 Stars
81
1 Star
151
87%of customers recommend this product.
(
1,691 out of
1,937)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
Great
on February 26, 2024
Posted by: Guti
from Atl Ga
[This review was collected as part of a promotion.] I’ve had it for a couple of months now and I love it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Didn’t enjoy the last limited edition products
on February 27, 2024
Posted by: Miri
from Aventura
[This review was collected as part of a promotion.] We bought the new infinitment gourmand and the other red version but was not our favourite. Not the amazing flavour we are used to.
No, I would not recommend this to a friend.
Response from Nespresso USABy Aimee C., Customer Service, February 28, 2024
Thank you for your review. We are disappointed to learn that the most recent Limited Edition Pierre Herme capsules did not meet your expectations. We would be happy to assist you further. Please reach out to us at our toll-free number, 1-800-562-1465, to speak with a Coffee Specialist. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Price point matches the quality of the product
on April 22, 2024
Posted by: Kim92
from Cincinnati, OH
This is my first Nespresso machine, I purchased in January 2024 and I love it! I use it every day and find it easy to use and love the size of the machine because it doesn't take up too much space on my counter. Crema is perfection and coffee tastes great every time. I appreciate that the shelf is movable so you can adjust for cup size. Price point matches the quality of the product. If you are aiming for the electric "easy to open/close" model then you will need to spend some more money.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Obsessed!
on May 3, 2024
Posted by: Bella1340
from Naples, FL
[This review was collected as part of a promotion.] I just recently bought my Vertuo next and i am obsessed! I’ve saved so much time and money by making cafe style beverages at home! It’s been really fun to try new recipes and it’s beyond easy with the Next. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Size for a college dorm
on May 15, 2024
Posted by: Coffee Lover
from Texas
[This review was collected as part of a promotion.] We bought this as a graduation gift and she was thrilled! Taking it to college!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
First Order Success
on October 26, 2024
Posted by: Lia
from Wayne NJ
[This review was collected as part of a promotion.] This was my first order after purchasing the Nespresso Vertuo. I went with recommendations from other online reviews. The Unforgettable Double Espresso, the Almond Croissant, and the Colombia. I’m not a fan of flavored coffees but the Almond Croissant was a home run! The espresso will be my new go to espresso choice. The Colombia is a great choice for an all around rich coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Features!
on January 30, 2025
Posted by: CoffeeFan87
from Land o lakes, FL
[This review was collected as part of a promotion.] I love my new machine! It's fast, efficient and puts out a great cup of coffee with a great variety of options.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
on August 29, 2025
Posted by: Ashley32
from Columbus, Ohio
Coffee is amazing, when it works. I use the Nespresso descaler and cleaner and still have issues with my machine. I can never use two pods in a row, there has to be at least 3 minutes in between pods, unlike a Keurig. It overheats SO frequently that I am so close to just throwing it away. That’s how frustrated I am with it. Today, which is what has caused me to write this review, I haven’t used this thing in days, and the very first pod makes it overheat. Ridiculous.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA