Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,396 Reviews)
Rating breakdown 5,396 reviews
5 Stars
3,866
4 Stars
606
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,587 out of
3,340)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Special occasions only
on February 12, 2026
Posted by: michellemd897_2241
[This review was collected as part of a promotion.] I received this product for review from Influenster. It is the nicest appliance that I now own! Makes amazing coffee and espresso. Only down side is the price of the pods! Wow 💔
This will be my special occasion coffee or until they make a reusable pod.
This will be my special occasion coffee or until they make a reusable pod.
Written by a customer while visiting influenster.com
Customer Rating
5
Taste amazing in every cup
on February 12, 2026
Posted by: sharar5_4518
[This review was collected as part of a promotion.] I love my Nespresso machine. It designed very beautifully taste amazing and smells amazing. It’s a little bit loud not too bad. Very easy to put together. I am very happy with it. my coffee never been tasted this good I highly recommend it. It’s very quick and easy and delicious. Who came with instruction of how to use it and download the app has made it really easy. And you can order from the app also.
Written by a customer while visiting influenster.com
Customer Rating
4
Great coffee with some considerations
on February 12, 2026
Posted by: KaraH
[This review was collected as part of a promotion.] Set up was as simple as taking it out of the box, adding water, and run a quick rinse cycle. It is easy to use but I will note it opens and closes kind of hard. I also want to note that while very slender, the product is very long so it sticks out from the wall past my top cupboards, which I dont love (see photo).
It only takes a few minutes to brew and makes very nice coffee, with a foam top. It is a little loud and was noticeably louder than my old single serve. The cup tray also doesn't hold all coffee cup shapes (see photo).
Other things to consider are this only takes Nespresso Vuertro pods, which leaves fewer options, and the pods are pricier than others. It also only does single drinks, which is inconvenient on the weekends when we have guests over.
I also worry about scaling and will have to look to see if they make filter attachments.
Written by a customer while visiting influenster.com
Customer Rating
5
Best Espresso!
on February 12, 2026
Posted by: tdunk1163_4438
[This review was collected as part of a promotion.] This is my first time using a Nespresso product. My coworkers have raved about their products but I didn’t think it was a great fit because I drink 3-4 cups a day. I was dead wrong. This machine can make a whole carafe or a shot of espresso. This was the best espresso I had outside of Italy.
I love the carafe feature but my wife likes that she can select her 1 specific cup of coffee. It brews a high quality cup of coffee every time no matter the pod. This is a plug and play device. I cleaned it and it was ready to go straight out of the box. I can’t wait to try all the different types of flavors.
I love the carafe feature but my wife likes that she can select her 1 specific cup of coffee. It brews a high quality cup of coffee every time no matter the pod. This is a plug and play device. I cleaned it and it was ready to go straight out of the box. I can’t wait to try all the different types of flavors.
Written by a customer while visiting influenster.com
Customer Rating
5
Want a beautiful morning cup of coffee?
on February 12, 2026
Posted by: beal5_1185
[This review was collected as part of a promotion.] This Nespresso machine is capable of making various sizes, including a carafe. The removable water resevoir is in the back of the machine which is space saving. After filling the resevoir, unlock the front top lid. There is a lock symbol. Choose a pod and place it in and press down and turn left to lock it in. I had a little difficulty the first try. Make sure the lock is turned all the way as far to the right before pressing down to close it. Then turn left and lock. Press tye little button that lights up and then the coffee will pour into the cup. I have been using Nespresso for many years now. This maker is more narrow and takes less space. There is a sliding mechanism for the cup that keeps it above the counter space. The coffee is much better than other pods as far as flavor and strength.
Written by a customer while visiting influenster.com
Customer Rating
5
Super cool design with a small footprint
on February 12, 2026
Posted by: daniela172_4301
[This review was collected as part of a promotion.] The nespresso vertuo coffee machine is really well thought out and built. It’s a sleek thin machine that doesn’t take a lot of valuable counter space in my home. It’s a narrow build with a small footprint. The only negative to that is the water reservoir is on the smaller side and will need to be refilled more often but that’s a minor issue.
The cups are super convenient (and kind of fancy looking compared to the competitors).
Simply fill the reservoir, insert a pod, place the mug in its spot and press the single button on top. It flashes while it heats the water and then dispenses the coffee. Hasn’t yet spilled a drop. It’s relatively quiet and fast. When it’s done, you open the top and it flips the empty coffee cup into a different storage compartment to be emptied when full.
The cups are super convenient (and kind of fancy looking compared to the competitors).
Simply fill the reservoir, insert a pod, place the mug in its spot and press the single button on top. It flashes while it heats the water and then dispenses the coffee. Hasn’t yet spilled a drop. It’s relatively quiet and fast. When it’s done, you open the top and it flips the empty coffee cup into a different storage compartment to be emptied when full.
The coffee itself is good. The machine leaves a bit of “foam” on top of every cup which does give a nice appearance and texture.
I really appreciate how easy it is to use and with so few steps. There was no learned process here. I definitely recommend the nespresso machine. We do own the competition brand and this is a sleeker product that seems to produce a better cup of coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
Endless possibilities
on February 12, 2026
Posted by: BrittanyS
[This review was collected as part of a promotion.] I was given this product an exchange for my honest review. The instructions on how to set up the machine through first use, we’re amazing. They included QR codes to be able to watch a YouTube video which was very beneficial. The machine itself is a sleek design and easy to fit in small spaces. A little bit louder than a standard single serve coffee machine. There are endless possibilities on what type of coffee you can make. I personally prefer my hot coffees to come out hotter, though in my opinion, this machine is best qualified for making iced espresso style drinks.
Written by a customer while visiting influenster.com
Customer Rating
5
Deliciousness everytime
on February 12, 2026
Posted by: ladyduckwest_8031
[This review was collected as part of a promotion.] I love my new Nespresso virtue next. It’s beyond easy to use, as well as it does 5 different Nespresso pod sizes from 1 oz to 17 ounces. It’s a very simple machine without the complexity. It has Bluetooth capabilities to adjust my coffee strength even more. I get the perfect espresso every time. Love 💕
Written by a customer while visiting influenster.com