Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,392 Reviews)
Rating breakdown 5,392 reviews
5 Stars
3,862
4 Stars
606
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,586 out of
3,339)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
3
Love the coffee and ease of the machine
on December 18, 2025
Posted by: chris
from Oregon
[This review was collected as part of a promotion.] We bought this machine at the end of September when our previous one started leaking all over the place. Our previous one had an automatic lift and this one does not have that. The pod ejector does not work on our new machine and so we need to pull the pods out after each use, it makes the pod catcher space in the machine essentially useless. We enjoy the coffee and the ease of the machine, but we are disappointed in purchasing a new machine and not having some perks and others not working on the machine brand new out of the box.
I would recommend this to a friend!
Response from Nespresso USABy Kendall, Customer Service, December 19, 2025
Thank you for your review, Chris. This should not be the case with your machine and we hope you know that we're always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect size for our counter!
on December 18, 2025
Posted by: Fuzzy
from Colorado
[This review was collected as part of a promotion.] 4th Nespresso we purchased for our family. Love the coffees!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yummy coffee!
on December 18, 2025
Posted by: kstorc
from South Florida
[This review was collected as part of a promotion.] I’ve been using my machine for about a month now and I am really enjoying the smoothness and creamy flavors that it produces.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on December 18, 2025
Posted by: H3nry1379
from Charlottesville VA
[This review was collected as part of a promotion.] So happy with my Nespresso. I love making delicious fancy coffees at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Taste and looks 😉
on December 19, 2025
Posted by: Myrna
from Valdosta, GA
[This review was collected as part of a promotion.] Love my coffee with the nice foam!! Flavor is outstanding . It is fresh every single time!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love at first sight
on December 28, 2025
Posted by: MJP
from Salem, MA
[This review was collected as part of a promotion.] Bought his for my partner and she's enthralled with it. Immediately set it up and has been using it every day ever since. Her favorite Xmas gift!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best purchase I made for myself in a while!
on January 3, 2026
Posted by: Msmarla
from Cranston, RI
[This review was collected as part of a promotion.] This is my 2nd Nespresso machine. Love it! Don't want to live without it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine!
on January 5, 2026
Posted by: Gabe
from Long Island, New York
[This review was collected as part of a promotion.] Great Machine!! My new go to for coffee in the morning!! My favorite flavor is Diavolito.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA