Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,392 Reviews)
Rating breakdown 5,392 reviews
5 Stars
3,862
4 Stars
606
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,586 out of
3,339)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Great coffee
on December 17, 2025
Posted by: SteveM
from Mililani Hi
[This review was collected as part of a promotion.] Love the new flavors; cinnamon, peppermint and almond along with all the other great coffees. Been using nespressi for the last 3 and 1/2 years and love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Brews like it’s supposed to
on December 17, 2025
Posted by: Hnursc4
from Florida
[This review was collected as part of a promotion.] I love my Nespresso very next coffee machine. It’s truly amazing coffee. The only thing they need to fix is the pod lifter. It doesn’t work, I manually have to move the pods. Still love my coffee machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Coffee grinds in every cup
on December 17, 2025
Posted by: NetworkGuy
Good tasting coffee but getting grinds in every cup. Cleaned it several times but still getting grinds. Descale monthly and run rinse cycle weekly.
Also very hard to open and close. Very bad design.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, John. This should not be the case with your machine and we hope you know that we're always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on December 17, 2025
Posted by: Kristen
from Tinley park, Illinois
[This review was collected as part of a promotion.] Got this machine for an early Xmas present to our selves. Ira amazing and love the double espresso pods!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Next Great Machine!
on December 17, 2025
Posted by: nicks_nespresso
from NY
[This review was collected as part of a promotion.] I bought the Vertuo Next as a replacement for a previous coffee brewer. I absolutely love this machine. It makes a nice cup of Nespresso fast. I can choose different cup sizes. It is compact with the water tank in the back of it which saves counter space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on December 17, 2025
Posted by: Chuck
from Green Valley, Arizona
[This review was collected as part of a promotion.] I’ve been a Nespresso fan since first finding a Nespresso machine in the hotel I stayed in in Porto
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very pleased!!!
on December 17, 2025
Posted by: Not applicable
from Califonia
[This review was collected as part of a promotion.] I brought Nepresso as a Christmas gift to a dear friend. She admire mines
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great buy
on December 18, 2025
Posted by: Starbucks at home
from St. Louis MO
[This review was collected as part of a promotion.] I recently purchased a machine for myself and loved it. I visited my daughter and she didn't have one, so I purchased one for her
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA