Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,392 Reviews)
Rating breakdown 5,392 reviews
5 Stars
3,862
4 Stars
606
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,586 out of
3,339)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
I like the coffee and the convenience.
on December 17, 2025
Posted by: Natasha
from Olympia, WA
[This review was collected as part of a promotion.] It works fine, but right out the box the latch didn’t seem to work properly in the down/unlock position, slipping out of the notches and not staying down. Its my second Nespresso machine and the first one lasted about a year and a half (the warranty is 1 year) so I had to buy a new machine after many calls to customer care and time spent trying to fix it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee experience
on December 17, 2025
Posted by: Mia65
from New York, NY
[This review was collected as part of a promotion.] I bought this a few weeks ago for a gift but changed my mind and kept the machine for myself!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee Ever
on December 17, 2025
Posted by: Fashionmom12
from Hatboro, Pa
[This review was collected as part of a promotion.] Best coffee ever! I’ve had my Nespresso for 5 years and there is no coffee that compares to Nespresso. They do quick shipments too. I’m never going back to my Ninja or any other home coffee machine. Whenever I have people over and they have a cup of Nespresso, they all comment this coffee is so good!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great visual
on December 17, 2025
Posted by: SH
from Tampa, Fl
[This review was collected as part of a promotion.] I bought this for an early Christmas gift and was very satisfied with the quality and the visual of the machine. The additional month supply coffee was a nice perk.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Tasteful Brews
on December 17, 2025
Posted by: Granny
from Roanoke, VA
[This review was collected as part of a promotion.] I replaced an older Vertuo Next that was in very poor working condition, (it was a hand me down). I am in love with my new Vertuo Next. The ease of use and the brews and special drinks I can make are so delicious and refreshing. The variety of coffee’s available are so delicious,I’m am hooked! :-)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Worth the money
on December 17, 2025
Posted by: mvic
from Denver, CO
[This review was collected as part of a promotion.] This is a definite improvement over the "original" Nespresso. The original pods had a lacquer coating that I think might have disagreed with me. The "spinning" version is apparently plain aluminum, and I like the idea of recycling. This device is way more versatile, quick, not too noisy (compared to a "boiler") and I really like the variety of sizes and flavors. (Although it's obvious Nespresso is making a fortune marketing the pods.) The larger cups are about as good as a coffee maker and quick. That said, it really can't equal the aroma and flavors of fresh ground beans. Sorry. But this saves me the huge expense of a full-scale espresso machine, which is far more cost and fuss than I'm prepared to tolerate. The Vertuo gives me a pretty good small cup in quick time, which often is exactly what I want. The design is good. The reservoir is annoying to fill but doesn't need it as often as a Mr. Coffee. I will comment that the "spinning" method of generating expresso creates a good deal more "foam" than the traditional pressure method, and I suspect the extraction isn't quite as complete. Still, very worthwhile for the investment. Happy I got it. Use it several times a day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfectly delicious!
on December 17, 2025
Posted by: Mtk
from Dallas TX
[This review was collected as part of a promotion.] We have been drinking nespresso melozio decaf for years! It is our favorite coffee! The taste is absolutely delicious! One cup is never enough!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect cup of coffee every time
on December 17, 2025
Posted by: Yulia
from Mahwah, NJ
[This review was collected as part of a promotion.] This machine is the best thing happened to me. Delicious coffee and that foam on top. I can’t drink any other coffees now.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA