Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,392 Reviews)
Rating breakdown 5,392 reviews
5 Stars
3,862
4 Stars
606
3 Stars
200
2 Stars
198
1 Star
526
77%of customers recommend this product.
(
2,586 out of
3,339)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
Love the flavors!
on December 17, 2025
Posted by: knutmeg
from Costa Mesa, CA
[This review was collected as part of a promotion.] I love the machine and the coffee flavor options, especially some of the seasonal ones. I did however have a pretty unsatisfactory phone support experience and had to be without a machine for over 2 weeks due to our original machine breaking while on a video chat with a tech and following his instructions.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great coffee, Could be smoother operation
on December 17, 2025
Posted by: Jack
from Benicia, CA
[This review was collected as part of a promotion.] I love the idea behind Nespresso machines, and the coffee is delicious. Regarding my new machine (second Nespresso machine I have owned): I wish it held a larger water tank. I have to fill it too frequently. Sometimes closing the top is very difficult, or just won't close properly, I am not sure why. I take out the new pod, examine it, see nothing, put the pod back in and this time it closes. Odd. closing the top on a new pod often is very difficult, I have to press very hard to get it to close-operation could be smoother. The last thing is, i get messages on my phone that My Nespresso machine needs attention, I have yet to figure out what it needs. lol.
I am making the machine sound bad, but I really do like the system, and idea. I love the coffee it produces. Overall I wouldn't want to be without it.. Great idea Nespresso! Maybe next machine will be a little smoother.
I am making the machine sound bad, but I really do like the system, and idea. I love the coffee it produces. Overall I wouldn't want to be without it.. Great idea Nespresso! Maybe next machine will be a little smoother.
I would recommend this to a friend!
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, Jack! We are always here to help. Please call us at 800-562-1465 to speak with a machine expert.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nespresso
on December 17, 2025
Posted by: Yelayne29
from Fairbanks Alaska
[This review was collected as part of a promotion.] I’ve had my Nespresso for a few months and we love it!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Own 2
on December 17, 2025
Posted by: JM
from Rehoboth Beach Delaware
[This review was collected as part of a promotion.] Love my Vertuo Next so much that I purchased a second one for my office.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
European style coffees at home!
on December 17, 2025
Posted by: Sue67
from West Virginia
[This review was collected as part of a promotion.] I was introduced to Nespresso on a Greek catamaran island tour and was thrilled to find the machine and pods available back home. Most delicious and easiest to use coffee system.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee maker
on December 17, 2025
Posted by: Bill71
from Rockville, Maryland
[This review was collected as part of a promotion.] I have been so very pleased with all of the Nespresso coffee and machines! Better than my former high end espresso machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Quality
on December 17, 2025
Posted by: Steve186
from Texas
[This review was collected as part of a promotion.] I bought this machine 1 year ago, and I’m very happy with this purchase. The coffee is amazing, and I would recommend to buy.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Vertuo Next
on December 17, 2025
Posted by: PaulJBos
from Boston, MA
[This review was collected as part of a promotion.] I have enjoyed my Vertuo Next. It makes great tasting coffee. I particularly like the app which allows me to customize the intensity of my brew by adjusting the volume for the various capsules.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA