Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,993 Reviews)
Rating breakdown 5,993 reviews
5 Stars
4,320
4 Stars
705
3 Stars
230
2 Stars
207
1 Star
531
77%of customers recommend this product.
(
2,615 out of
3,378)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
5
Love the variety!
on February 27, 2024
Posted by: samneufie
from Honolulu, HI
[This review was collected as part of a promotion.] I received Nespresso for Christmas and it has changed my life. The quality of the coffee and the number of different brews available is so impressive!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on February 27, 2024
Posted by: MM
from Denver, CO
[This review was collected as part of a promotion.] Works well and coffee pods are tasty. Lots of variety.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee
on February 27, 2024
Posted by: Rescue2024
from Omaha, NE
[This review was collected as part of a promotion.] I bought my Vertuo back in Nov and I absolutely love it! I told a friend about it and she bought one also.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the variety
on February 27, 2024
Posted by: ACbrewing
from Charlotte NC
[This review was collected as part of a promotion.] I buy sleeves of coffee, double espresso, and espresso! I love all the different blends/flavors that are available. Saves me so much time and money to make an excellent coffee or specialty coffee drink at home!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Vertuo coffee maker!
on February 27, 2024
Posted by: Carol
from Los Angeles, CA
[This review was collected as part of a promotion.] Have this in the office for a small, compact coffee maker. Makes my whole office smell good when brewing my morning coffee. Coffee quality is excellent.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Such an amazing investment
on February 27, 2024
Posted by: AE222
from California, Maryland
[This review was collected as part of a promotion.] I bought the Nespresso in January and haven’t had a coffee out since. I have loved ordering from the website and have tried all different kinds of flavors. My significant other loves it as well. We order over 100 at a time to stay stocked.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Caffeine Junky Loves This System!
on February 27, 2024
Posted by: Etart57
from Gilbert, AZ
[This review was collected as part of a promotion.] I bought this back in November and have no problems with it. It makes the best coffee with a small amount of foam on the top. The flavors and options of caffeine amount is so cool. I highly suggest this system!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
poor performance
on March 17, 2024
Posted by: xb3
Received for present worked great for first two months now need to reset machine before each use than crap shoot if it works after that. Gave it two stars because I haven't threw it away yet next review will be a one and done, Very disappointed in product and recommend mocha pot or a Keurig.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B., Customer Service, March 18, 2024
Hi. Thank you for your review. We are dismayed to learn the Vertuo Next does not meet your expectations. To ensure optimal use from your machine, we recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA