Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Average customer rating
4.3
(5,366 Reviews)
Rating breakdown 5,366 reviews
5 Stars
3,844
4 Stars
602
3 Stars
197
2 Stars
197
1 Star
526
77%of customers recommend this product.
(
2,585 out of
3,338)
Customer Reviews for Nespresso - Vertuo Next Deluxe Coffee and Espresso Maker - Dark Chrome
Customer Rating
4
Super coffee!
on June 5, 2024
Posted by: Nespresso
from Chicago
[This review was collected as part of a promotion.] We bought this model a month ago and love it! Excellent flavor and it’s so easy to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
3-years Brewing
on June 13, 2024
Posted by: Liemore
from South Carolina
3-years of brewing and still spinning along. So far the only trouble ve had was a leak at the coffee outlet in the past month that I resolved by cleaning the spout module there. Breville model here.
I've enjoyed the unique approach to coffee, the espresso shots to make Lattes, the Iced Fortes on hot days, and even the Cold Brew is quite good... Once you add a bit of syrup at least.
The biggest complaint is the locking mechanism could be better. It takes a bit of force to push down and twist to lock for a good seal. A pull down bar version probably would have been a lot easier, and why the Vertuo Plus is tempting with its automated process for this.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Great concept but failed execution
on June 18, 2024
Posted by: Angryguy
from Usa
Unreliable. Double blink red light every other day requires wash cycles. Starting the day with having to battling the machine, support only adds to the aggravation. DO NOT BUY THIS MACHINE
No, I would not recommend this to a friend.
Response from Nespresso USABy Kena, Customer Service, June 20, 2024
Thank you for your review. We’re dismayed to learn that your Vertuo Next isn’t working as expected, and that our team wasn’t able to assist you. We sincerely apologize for any inconvenience this has caused. Our goal is to ensure complete customer satisfaction and deeply regret when that is not the case. We would like the opportunity to make this up to you. We would be happy to arrange a callback with a supervisor, who can assist further. Please contact us at 800-562-1465. We're confident that we'll come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best coffee machine!
on June 9, 2024
Posted by: kaylajoshalynn
I love my Nespresso! I love that coffee shop, high quality brew but at home! It’s always so smooth and strong and and I love it! It’s easy cleaning and it’s so compact!
Written by a customer while visiting influenster.com
Customer Rating
5
Yummmm
on March 30, 2024
Posted by: nikkimariiiee
This is the best home coffee maker. The coffee is delicious and is literally coffee shop quality. Love that the machine also kinda froths the coffee as it makes it. Have owned it for years boss and it still works like day 1. Was worth every $$ it cost.
Written by a customer while visiting influenster.com
Customer Rating
5
Great coffee machine
on March 29, 2024
Posted by: jadeg211
Great value for money. Makes great coffee and is very versatile, able to make 1-2 oz. Shots of espresso or plain cups of coffee. It is very easy to clean.
Written by a customer while visiting influenster.com
Customer Rating
5
No need for Starbucks any more
on March 19, 2024
Posted by: haroldf1
Easy to make coffee on the go no need for Starbucks anymore . I make all my coffee at home from now. It’s easy to clean and easy to make coffee. Not hard to use with different selection of coffee
Written by a customer while visiting influenster.com
Customer Rating
5
Wow! Great product
on March 12, 2024
Posted by: Anonymous
Wow! What a great and easy way to make espresso based drinks. I love using this to make my own lattes & shaken espressos. This has changed my ways when it comes to morning coffee!
Written by a customer while visiting influenster.com